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Recent guest reviews

Was close to nice restaurants and had a park right in front of property. I traveled with my dog so this was convenient

Haunted hotel. It’s the Biltmore Providence Hotel. Google it. Wish we had known. It looks like the Cecil Hotel in L.A. It’s been renovated on inside but the creepy original look is obvious. It’s had tons of owners, originally built by a Satanist, tons of murders, suicide, mob crime, children rape, all happened here. If that bothers you, look elsewhere. It has inspired famous movies like The Shining and Bates Motel. We just feel you should know first. Our room was great but we were put on the 15th floor, same floor as a loud, drunk wedding party who were up all day and night partying and yelling. Walls are paper thin. We had to put on our rain sounds on our phone just to get by. It’s not in the best area. It’s a pain to walk to the mall across the way. Front desk didn’t even know the bridge to the mall is via elevator on 2nd floor in Omni hotel. They told us it was a “separate elevator next to Omni”. They don’t know crap. No food in hotel, just average coffee in adjoining coffee bar but Bolt Coffee around the corner is better so don’t stand in that long line. Stay by the water!! Don’t stay here. You’re kind of stuck.

The staff at the Graduate, in a time where everyone is anxious and overwhelmed, was simply excellent. they are nice, caring and attentive.

I really liked the decor and theme. The room was beautiful and the hotel is in a great location.

Beautiful room, large and clean. bed was excellent. Location was perfect for me.

Good location. The staff were professional and helpful. For the $200 a night price, one might expect a moderately up to date room. The bath/shower was dirty and showed its age in terms of cracking and very old fixtures. I had to move rooms because the heat did not work in my first room. The second room was next to the ballroom where a celebration was being held until midnight.

All good. One complaint would be the valet was never available on the phone, but they still delivered car in a very timely manner.

We’ve stayed at this hotel many times. It’s recent facelift is an improvement. Unfortunately, in an effort to save money I suppose, they cut back on their valet service. Getting the car was a hassle every time: confusion, long waits, delayed departures. One morning after a wedding there was almost a riot in the lobby people were so frustrated. This is NOT a negative review of the valets themselves, they were all lovely and professional (if sometimes also frustrated). This is a management/staffing problem that seemed to be ignored.

The atmosphere and decor was eclectic that’s what drew me to book there.

Hotel highlights

  • Walking distance to Rhode Island Convention Center and Brown University
  • Free WiFi in rooms and public areas
  • 24-hour fitness center
  • 24-hour front desk

Located in Downtown Providence, Graduate Providence is within a 5-minute walk of Rhode Island Convention Center and within 15 minutes of other popular attractions like Brown University. This 294-room, 4-star hotel welcomes guests with a coffee shop/café, a 24-hour fitness center, and free in-room WiFi.


Dining

For your convenience, a continental breakfast is served for a fee each morning from 7:00 AM to 11:00 AM. Get a pick-me-up at the coffee shop/café.


Rooms

The 294 rooms are air-conditioned and have an array of amenities, including refrigerators, laptop-compatible safes, and phones. 42-inch LED TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with premium bedding ensure a restful night. Desks are also included. Housekeeping is available on request.


Property features

Renovated in 2019, Graduate Providence offers a 24-hour fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 32 per night. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry and luggage storage. Additional amenities include an ATM, a porter/bellhop, and wedding services.

Guest reviews for Graduate Providence

Everyone (28) Couples (3) Family (9)
4
Family

Was close to nice restaurants and had a park right in front of property. I traveled with my dog so this was convenient

By on May 25, 2021

Review comment responded on May 26, 2021

Thank you for the fantastic review! We're delighted your time at Graduate Providence was so wonderful! It's fantastic you took advantage of our convenient location in the heart of the city. We endeavor to offer a memorable experience for all of our guests. We look forward to hosting you again soon for another excellent experience! Have a splendid day! Scott A. Williams General Manager

4
Partner Couples

Haunted hotel. It’s the Biltmore Providence Hotel. Google it. Wish we had known. It looks like the Cecil Hotel in L.A. It’s been renovated on inside but the creepy original look is obvious. It’s had tons of owners, originally built by a Satanist, tons of murders, suicide, mob crime, children rape, all happened here. If that bothers you, look elsewhere. It has inspired famous movies like The Shining and Bates Motel. We just feel you should know first. Our room was great but we were put on the 15th floor, same floor as a loud, drunk wedding party who were up all day and night partying and yelling. Walls are paper thin. We had to put on our rain sounds on our phone just to get by. It’s not in the best area. It’s a pain to walk to the mall across the way. Front desk didn’t even know the bridge to the mall is via elevator on 2nd floor in Omni hotel. They told us it was a “separate elevator next to Omni”. They don’t know crap. No food in hotel, just average coffee in adjoining coffee bar but Bolt Coffee around the corner is better so don’t stand in that long line. Stay by the water!! Don’t stay here. You’re kind of stuck.

By on May 24, 2021

Review comment responded on May 24, 2021

Thank you for the feedback. We regret that our services didn't meet your expectations. We hold ourselves to a higher standard so we'll be sure to discuss your feedback with our team moving forward. We look forward to hosting you again soon for a more positive experience. Scott A. Williams General Manager

5
Everyone

By on May 21, 2021

Review comment responded on Jun 1, 2021

Thanks for the perfect rating! We can't wait to see you again soon for another amazing experience at Graduate Providence. Have a fantastic day! Scott A. Williams General Manager

5
Family

The staff at the Graduate, in a time where everyone is anxious and overwhelmed, was simply excellent. they are nice, caring and attentive.

By , from California on Mar 21, 2020

Review comment responded on Mar 22, 2020

Thank you for sharing your kind words with us, Sarah. We're thrilled to hear you had such an enjoyable experience with us in Providence. We appreciate your feedback regarding our team. It's wonderful to know that you felt valued by each member of our top-notch team during this time. Your praise is not only rewarding, but also encouraging. We'd love to share yet another positive visit with you soon! Have a great day. Scott A. Williams General Manager

5
Everyone

By on Mar 14, 2020

Review comment responded on Mar 15, 2020

Thank you for the fantastic rating! We endeavor to make all of our guests feel welcome and relaxed during their time at Graduate Providence! We can't wait to see you again soon. Have an amazing day! Scott A. Williams General Manager

5
Everyone

By on Feb 19, 2020

Review comment responded on Feb 21, 2020

Thank you for the 5/5 rating! It's excellent you enjoyed your time at Graduate Providence so much and that we could exceed your expectations. That's what we like to see! We can't wait to share another fantastic experience with you soon. Have a fantastic day! Scott A. Williams General Manager

5
Everyone

By on Feb 15, 2020

Review comment responded on Feb 16, 2020

Thank you for the 5 out of 5 rating! We're thrilled to see how much you enjoyed staying at Graduate Providence. We look forward to hosting​ you again in the near future! Thank you again for sharing. Have a terrific day! Scott A. Williams General Manager

5
Everyone

By on Feb 12, 2020

Review comment responded on Feb 13, 2020

Thank you for the amazing rating! We are very pleased to hear about the excellent stay we were able to share with you! It is always our highest priority to provide a satisfying experience for all of our guests. We hope you plan on staying at Graduate Providence soon! Thanks again and have a fantastic day! Scott A. Williams General Manager

5
Business Business

I really liked the decor and theme. The room was beautiful and the hotel is in a great location.

By on Dec 9, 2019

5
Everyone

By on Nov 21, 2019

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