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Recent guest reviews

The location was great if you're looking to check out downtown Norfolk or downtown Portsmouth. However this can come with the price tag of noisy guests. There is a ferry that goes to and from Waterside Norfolk which is awesome. Parking is not free at the hotel but we parked on the street after meter hours for free. There were ongoing renovations so amenities were limited. Live music outside was kind of nice too.

Delightful stay. The hotel is beautiful and the views of the river are gorgeous. Very clean and comfortable. Wish there was more than one chair in the double room, though.

Absolutely beautiful hotel, but currently a lot of construction going on that i didn't find out until after i booked my room. The Construction material is stored in the parking deck so parking is more available on the upper levels of the deck. Also only one entrance with an extremely long corridor so those with a difficulty walking would probably not want to stay here. Staff was super nice and helpful.

This has been a lovely stay. The hotel is very clean, the staff is super friendly and the area is perfect for pedestrians. I stayed on the 14th floor. The view is amazing! I’ll definitely stay here again.

I am extremely disappointed with the Renaissance Portsmouth-Norfolk, the rooms are not soundproof, my room was stuck in between two other visitors who were so loud I could make out their words...my TV had to be unplugged and plugged back up before I could change the channels, two servicemen came to resolve the issue and could not. No snacks in the gift shop and no microwave!! Uuggghhh!! Pissed

The views are amazing! The only thing is I made my reservation for 4 adults and they only give me 2 towels. When ask for the 2 more they told me for policy of the company the towels are limited. I told to the manager in the morning and she gave them to me. That's my only observation, everything else was excellent.

Very nice place with a great view. Only serving dinner.

Friendly staff, clean room, just wish they served breakfast

The property was very clean. Excellent location with attractions to enjoy. Many restaurants in the area.

The room was dated the couch was filthy and stained

Beautiful views, friendly and efficient check-in/out.

The customer service was outstanding, the rooms were elegant and clean I would definitely recommend this Hotel to all of my friends .

Some marriotts have happy hours with free wine and beer

View over the water was nice. There was an event at the hotel but the room was quiet which was nice. Convenient location.

Water St Portsmouth VA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool
  • 24-hour fitness center

Renaissance Portsmouth-Norfolk Waterfront Hotel places you next to Portsmouth Naval Shipyard Museum and within a 5-minute walk of other popular sights like Children's Museum of Virginia. This 249-room, 3.5-star hotel has an indoor pool along with a 24-hour fitness center and free in-room WiFi.


Dining

This hotel is home to a restaurant and a bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 10:00 AM.


Rooms

The 249 rooms have an array of amenities, including refrigerators, coffee makers, and free local calls. Guests can expect to find free WiFi and wired Internet, plus TVs with satellite channels and pay movies. Bathrooms offer hair dryers and designer toiletries. Safes, ironing boards, and desks are also available.


Property features

At Renaissance Portsmouth-Norfolk Waterfront Hotel, guests enjoy an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Self parking is available for USD 19 per day. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include a 24-hour business center, express check-out, and free newspapers.

Room options

Club Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking, View

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Non Smoking, View

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking, View

2 Queen Beds | Sleeps 4

Guest reviews for Renaissance Portsmouth-Norfolk Waterfront Hotel

Everyone (23) Couples (10) Business (2) Family (17) Friends (2)
3
Partner Couples

The location was great if you're looking to check out downtown Norfolk or downtown Portsmouth. However this can come with the price tag of noisy guests. There is a ferry that goes to and from Waterside Norfolk which is awesome. Parking is not free at the hotel but we parked on the street after meter hours for free. There were ongoing renovations so amenities were limited. Live music outside was kind of nice too.

By on Jun 14, 2021

Review comment responded on Jun 14, 2021

Thank you for choosing to stay with us and for providing feedback regarding your stay.

1
Everyone

By on Apr 19, 2021

Review comment responded on May 2, 2021

Thank you for choosing to stay with us and for providing feedback regarding your stay. It appears as though you didn't enjoy your stay with us. I would like to sincerely apologize for the experience that you had.

5
Family

Delightful stay. The hotel is beautiful and the views of the river are gorgeous. Very clean and comfortable. Wish there was more than one chair in the double room, though.

By on Mar 9, 2021

Review comment responded on Mar 10, 2021

Thank you for choosing to stay with us and for providing feedback regarding your stay.

3
Family

Absolutely beautiful hotel, but currently a lot of construction going on that i didn't find out until after i booked my room. The Construction material is stored in the parking deck so parking is more available on the upper levels of the deck. Also only one entrance with an extremely long corridor so those with a difficulty walking would probably not want to stay here. Staff was super nice and helpful.

By on Mar 6, 2021

Review comment responded on Mar 7, 2021

Thank you for choosing to stay with us and for providing feedback regarding your stay.

5
Business Business

This has been a lovely stay. The hotel is very clean, the staff is super friendly and the area is perfect for pedestrians. I stayed on the 14th floor. The view is amazing! I’ll definitely stay here again.

By on Feb 4, 2021

Review comment responded on Feb 5, 2021

Thank you for choosing to stay with us and for providing feedback regarding your stay.

1
Business Business

I am extremely disappointed with the Renaissance Portsmouth-Norfolk, the rooms are not soundproof, my room was stuck in between two other visitors who were so loud I could make out their words...my TV had to be unplugged and plugged back up before I could change the channels, two servicemen came to resolve the issue and could not. No snacks in the gift shop and no microwave!! Uuggghhh!! Pissed

By , from Alexandria, VA on Dec 6, 2020

Review comment responded on Dec 7, 2020

Thank you for choosing to stay with us and for providing feedback regarding your stay. I would like to apologize for the experience that you had during your stay with us. The feedback that you've provided will be shared with our team and corrective action will be taken.

4
Everyone

By on Dec 4, 2020

Review comment responded on Dec 5, 2020

Thank you for choosing to stay with us and for providing feedback regarding your stay.

4
Family Family

The views are amazing! The only thing is I made my reservation for 4 adults and they only give me 2 towels. When ask for the 2 more they told me for policy of the company the towels are limited. I told to the manager in the morning and she gave them to me. That's my only observation, everything else was excellent.

By , from Puerto Rico on Dec 4, 2020

Review comment responded on Dec 4, 2020

Thank you for choosing to stay with us and for providing feedback regarding your stay. I would like to apologize that you weren't able to get additional towels when you initially asked for them. This certainly isn't the type of service that we strive to provide for our guests.

5
Business Business

Very nice place with a great view. Only serving dinner.

By on Dec 3, 2020

Review comment responded on Dec 3, 2020

Thank you for choosing to stay with us and for providing feedback regarding your stay.

4
Family Family

Friendly staff, clean room, just wish they served breakfast

By , from Atlanta on Nov 24, 2020

Review comment responded on Nov 24, 2020

Thank you for choosing to stay with and for providing feedback regarding your stay. Unfortunately, we are not able to offer at this time. Hopefully, this will change in the coming months.

Renaissance Portsmouth-Norfolk Waterfront Hotel

425 Water St, Portsmouth, VA 23704
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