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Recent guest reviews

The most comfortable beds clean room

airport shuttle was good, ontime

Close to the airport

This property was the worst I’ve experienced. There was absolutely NO water pressure in the sink faucet, room was dark & dingy and smelled of smoke. Staff was extremely lazy & rude.

Check in was very smooth and friendly. I would stay here again.

They gave us a key to a room that was already occupied. Shocking to enter a room with someone else in it.

Check in was easy and staff were polite and kind. We were disappointed there wasn’t an elevator, although only two floors, it made it difficult carrying 50lb luggage bags up the stairs pregnant. The room was fine for our one night stay and included everything we needed. However, it smelled strongly of cigarettes, immediately upon entering the room and stayed that was throughout the night. This was a non-smoking room.

Four minutes from the airport.

We were able to get a first floor room.

Always Great Service

Nothing special

Great location close to airport. Property well maintained helpful staff

This was not at all what I expected when booking. People were living in the hotel. Some rooms had major smells of incense pouring out of them, and even a pet wandering the halls. Half of our lights were burnt out in our room. We couldn’t wait to get up in the morning and leave. The overall smell in the building was awful.

Although the room looked clean, it smelled so bad of urine. The smell just hits you in the face the second you walked in the room. The desk in the room was so sticky if some residue that my paperwork stuck to it and ripped. So clearly that wasn’t cleaned from the prior people. The bathroom however was clean. I had planned on leaving my car at the hotel for my vacation however the front desk employee said that my reservation didn’t include that and he couldn’t help me. There was no coffee, or water, or any amenities such as that. The red lion used to be a very nice hotel to stay at, not so much now. Very disappointed.

Dirty, loud, stains, gunshots, beer cans and needles around the property, mold in the bathroom.

The tub didn't drain properly and the sink didn't drain at all.

Smelled like cigarettes and urine, left early

Poor service

NE 82nd Ave Portland OR

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free airport shuttle
  • Fitness center
  • 24-hour business center

Located within 2 miles (3 km) of Cascade Station, Red Lion Hotel Portland Airport is within 3 miles (5 km) of Columbia River. This 67-room, 3-star hotel has conveniences like free in-room WiFi, a free airport shuttle, and a fitness center.


Rooms

All 67 rooms feature microwaves, refrigerators, and coffee makers. Flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Free local calls, safes, and ironing boards are also standard.


Property features

At Red Lion Hotel Portland Airport, guests have access to a fitness center, free WiFi in public areas, and a 24-hour business center. If you drive, self parking is USD 7.00 per night, or you can take advantage of the free airport shuttle (available 24 hours). The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. This hotel also has laundry facilities.

Room options

Premium Room, 1 King Bed

1 King Bed | Sleeps 3

Premium Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 Queen Bed, Accessible (Roll In Shower)

1 Queen Bed | Sleeps 2

Guest reviews for Red Lion Hotel Portland Airport

Everyone (72) Couples (14) Family (45)
5
Partner Couples

The most comfortable beds clean room

By on Sep 22, 2021

Review comment responded on Sep 23, 2021

Dear Rick, Thanks for your exceptionally pleasant comments about our hotel, rooms, cleanliness, beds, amenities, facilities, and more. We take real pride in serving guests well and try to make the guest experience as good as possible. I hope you will indeed be able to stay with us again in the future for another comfortable stay. You will be most welcome. Sincerely, Hotel General Manager

3
Partner Couples

airport shuttle was good, ontime

By on Sep 9, 2021

Review comment responded on Sep 9, 2021

Dear Paul, We appreciate you staying at our hotel. We pride ourselves on being close to the airport and offering great shuttle services, making our hotel convenient for our guests! Our goal is to provide an outstanding experience to our guests at a great value, and we're delighted that we were able to accomplish that for you. We hope to see you again in the future. Come back soon. Sincerely, Hotel General Manager

4
Family

Close to the airport

By on Aug 30, 2021

Review comment responded on Aug 31, 2021

Dear Robert, Thank you for staying at our hotel. We take pride in our hotel as it is close to the airport & boosting of great shuttle services suitable for our guests, making it a convenient location for them! We strive to provide an outstanding experience to our guests all at a great value and are delighted to know we accomplished this while you were here. We look forward to welcoming you back in the future. Please visit us again. Sincerely, Hotel General Manager

1
Family

This property was the worst I’ve experienced. There was absolutely NO water pressure in the sink faucet, room was dark & dingy and smelled of smoke. Staff was extremely lazy & rude.

By on Aug 1, 2021

Review comment responded on Aug 2, 2021

Dear Guest, It is very disappointing to learn of the bad impression we made with the state of our accommodations. This is not at all acceptable. I am sorry for any rudeness that you encountered with this situation, and I assure you that your comments have been addressed with our entire staff and management team to ensure that no similar incident occurs in the future. It is through feedback like yours that we are able to quickly address staff courtesy issues. I do thank you for bringing this matter to our attention and I assure you that we are correcting all the issues mentioned, for improved convenience in future visits. Sincerely, Hotel General Manager

5
Everyone

Check in was very smooth and friendly. I would stay here again.

By on Jul 26, 2021

Review comment responded on Jul 27, 2021

Dear Guest, I appreciate your awesome feedback. I’m glad that our hotel impressed you enough that you would stay with us again. Our goal is to provide an experience worth repeating for every guest, every time. I hope you will tell others about our hotel and make us your first choice in the area for the future. We’ll be here for you, your friends and your colleagues when you need us. Sincerely, Hotel General Manager

3
Family

They gave us a key to a room that was already occupied. Shocking to enter a room with someone else in it.

By on Jul 24, 2021

Review comment responded on Jul 25, 2021

Dear Guest, We are extremely disappointed to see your comments. This is an unusual incidence and our apologies. We will investigate this with the concerned department. Actions will be taken for the closure of the grievance as well as prevention from repetition. Request your understanding and support. Sincerely, Hotel General Manager

4
Partner Couples

Check in was easy and staff were polite and kind. We were disappointed there wasn’t an elevator, although only two floors, it made it difficult carrying 50lb luggage bags up the stairs pregnant. The room was fine for our one night stay and included everything we needed. However, it smelled strongly of cigarettes, immediately upon entering the room and stayed that was throughout the night. This was a non-smoking room.

By on Jul 20, 2021

Review comment responded on Jul 21, 2021

Dear Guest, Thank you for offering a mixed review of our hotel, pointing out some good points and some negative ones. We’re grateful that you were highly impressed with our staff hospitality, easy check-in. However, I have noted your comment about the elevator and smoke smell, which detracted from your stay with us. My hope is that you will visit again so that we can show you a better experience that will fully satisfy you. We’ll be here when you need us. Sincerely, Hotel General Manager

4
Family

Four minutes from the airport.

By on Jul 15, 2021

Review comment responded on Jul 16, 2021

Dear Guest, Thank you for staying at our hotel. We take pride in our hotel as it is just 4 minutes away from the airport & at the same time, boosting of great shuttle services suitable for our guests, making it a convenient location for them! We strive to provide an outstanding experience to our guests all at a great value and delighted to know we accomplished this while you were here. We look forward to welcoming you back in the future. Please visit us again. Sincerely, Hotel General Manager

4
Everyone

By on Jul 1, 2021

Review comment responded on Jul 12, 2021

Dear Guest, Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-Star Review on your next stay. Sincerely, Hotel General Manager

2
Everyone

By on Jun 20, 2021

Review comment responded on Jul 1, 2021

Dear Guest, We have noted your 2-star review. I’m so sorry. We’re normally known for our exceptional attention to detail, and we regret that we missed the mark. If you give us a chance, we are intent on making this right and hope you will allow us to speak with you to discuss the situation. Sincerely, Hotel General Manager

Red Lion Hotel Portland Airport

7101 NE 82nd Ave, Portland, OR 97220
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