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Recent guest reviews

The place was a Sh** Hole. Stains and overall was dirty. Security lock was broken, and the place definitely felt like it needed it.

The office was clised when i arrived They put me in a smiking riom that was toxic. It could not have been cleaned. I woke up neseaus in the middle of the night. Cig burns every where. I wouldnt be surprised if meth was cooked in the room. Serious. That was not a flippant comment.

Very poor housekeeping! The carpet had not been vacuumed in weeks and had food stuck in it. The table/surfaces were disgusting. The closet curtain had stains in it. And to top it off, my wife also found mold under the air conditioner!

near to my destination, within walking distance. good price.

Staff are real good and helpful Internet is unreliable.

Pleasant enough. Carpet needed cleaning and there were no glasses in the room. Quiet, though, so easy to sleep, and I felt safe being there alone.

Beware of the extended stay in Tigard, OR. This place is horrible. I checked in and checked right back out. I am visiting and thought well it isn't the cheapest and it isn't going to break the bank either that I would give this location a try. I have stayed at the Beaverton Location and have had not troubles but trying to save $30 I stayed in Tigard. What a mistake. I should have known when I went into the lobby and the carpet is un-vacuumed and just sloppy. I normally say first impressions is everything but was overlooking it because I was tiered and needed a place to sleep so anyways I got a non smoking room. I walked into the room. Instantly smells smoke, I see cigarette buds on the ground, sketchy people just hanging outside ( like you can tell they live there.) , stained sheets, and the last straw was the bugs! So I ended up leaving. I placed a complaint and the lady up front didn't care. Refused to provide me a refund. So now I'm out the money and had to spend more than expecting for a nicer hotel! If I give this hotel a negative star I would. I am so disappointed with how this whole situation is being handled.

Phone was disconnected, no dishes in room, dirty dishes outside, light not working, room dated, old small tv

Outside lighting either not working or too dim. We checked in night so it was a litttle scary and dangerous. Screens bent. Webs on ceiling joints. Dust accumulation on bathroom vent. No soap but front desk already closed (11pm) in an attempt to get some. Said to be once-a-week maid service and we never had any (we were there for 6 days). Never returning!

When we checked in, about 5 pm they didn't know if my room was ready and had to go check. At that time I asked for the kitchen supplies ( apparently you have to ask they are not already in the room, yes even coffee maker ). They said they would bring them.up. 2 hours go by and we are wanting to make dinner and still no kitchen stuff, call customer service and again they are bringing them.up. after 30 minutes kids are upset and want dinner some decided to go out even though the purpose of renting at this location was to be able to use the kitchenette.so I called again and let them know we were going to dinner. Come back about 930 and still no kitchen supplies... We just went to bed. Next morning, I go down to talk to customer service and get coffee in the lobby at 6 and they are no where to be found and there is no coffee out... I left and got coffee.... When I got back I had finally gotten ahold of customer service and finally got the kitchen stuff.... Minus.the coffee maker... I again ask for a coffee maker, and again it wasn't delivered until I physically went down and refused to leave the.lobby with out it. Now mind you this is just the service part... Another note. There were ants in my room, and light bulbs missing from lamps, the light fixtures were dirty, however other than that the room was OK..... PS the kitchenette is not full, there is.no oven.

The place was dirty. I question whether they even cleaned it after the last guest stayed there.

It was clean, the room had a kitchen and if you request it you are given kitchen utensils.

Typical hotel experience, with the exception of 8 inches of snow in Portland. The sidewalks were shoveled promptly, making it easy to get to the car.

The room was clean and comfortable. It was as advertised, no surprises. Parking was not good. I would arrive at night, about 9:00, and there was not a parking space close to the building I was staying in. One night I had to park, within the hotel facility, a significant distance away, walking through not well lit areas. I am embarrassed to admit this, but another night I parked in a handicap spot. As a single woman, I did not feel comfortable walking through dark areas at night, alone. (I did leave early in the morning, hopefully not inconveniencing someone needing that spot)

This was my first and very likely my last stay at Extended Stay America. Apparently the building was renovated and had recently reopened. The landscape near the building still had the construction dust covering the plants...it wasn't washed off. However the room was worse. The room looked like the renovations was not complete. There was construction dust still visible in the room, a broken light fixture, no tv remote, towel rack in bathroom was not mounted, the fridge door would not close/seal completely and upon opening it, water from condensation would spill onto the floor. Hotel staff were told and they said they would take care of some of the issues...sadly, they did nothing.

Hotel was clean needed non smoking got smoking overall expierence was good

We arrived quite late, but had called the day prior to our arrival to confirm and to let them know what time we would be arriving. Clearly, the young man who registered us was awakened from a nap, and not particularly interested in our comfort. We were assigned a room that smelled so bad, we could barely stand to sleep in it. The next morning, I waited in the lobby at 6:30 to tell them that I would NOT stay in that room. "Oh, that's a smoking room", I was told. Now I know that there are no smoking rooms in that hotel any longer, but I'm thinking that room had not been opened or used in YEARS! What a stale and stinky odor!! Also, one of the reasons that we chose this hotel was the advertised "kitchen". I was disappointed to find one frying pan, one lid, two forks, two knives, two sopons, two plates, and one water tumbler. There was no coffee for the coffeemaker, and no mugs for coffee anyway. We did change rooms that afternoon. The next room was clean and convenient. We were near the lobby and the laundry and vending. The kitchen was slightly improved (add coffee mugs and a saucepan), but it smelled clean and fresh. Overall, I was disappointed....perhaps because I expected more from a heavily advertised national chain.

Sw 68th Pkwy Tigard OR

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Laundry facilities

Extended Stay America Suites Portland Tigard places you next to George Fox University Portland Center and within a 3 miles (5 km) of Bridgeport Village. This 137-room hotel has conveniences like free breakfast, free in-room WiFi, and free self parking.


Dining

Free on-the-go breakfast is served each morning from 6 AM to 9:30 AM.


Rooms

The 137 rooms feature kitchens with refrigerators, microwaves, and stovetops. 32-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Coffee makers, phones, and ironing boards are other standard amenities. Housekeeping is available on request.


Property features

Extended Stay America Suites Portland Tigard features free WiFi in public areas, coffee in a common area, and laundry facilities. A stay here includes free parking. The front desk is staffed 24/7 to help secure valuables, and answer any questions about the accommodations. Additional amenities include a picnic area and barbecue grills.

Room options

Studio, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 4

Deluxe Studio, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe Studio, 1 King Bed with Sofa bed, Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Studio, 1 Queen Bed, Non Smoking

1 Queen Bed | Sleeps 2

Guest reviews for Extended Stay America Suites Portland Tigard

Everyone (15) Couples (8) Business (8) Family (3) Friends (2) Other (3)
2
Everyone

By on Dec 3, 2020

Review comment responded on Dec 4, 2020

Thank you for staying with us. We never want our guests to leave unhappy, and from your rating, it is clear that we let you down. We are very sorry your stay did not live up to your expectations, and we hope you will give us another opportunity to regain your trust. Sincerely, Hotel Management

5
Everyone

By on Feb 4, 2020

1
Business Business

The place was a Sh** Hole. Stains and overall was dirty. Security lock was broken, and the place definitely felt like it needed it.

By on Jan 10, 2020

Review comment responded on Jan 11, 2020

Thank you for being our guest. We apologize and regret the inconvenience you encountered during your stay. Your feedback is of utmost importance so it has been discussed with our housekeeping and maintenance department in an effort to improve our service levels moving forward. We urge you to choose us again as we are confident your next stay will be a much better one. Sincerely, Hotel Management

4
Everyone

By on Dec 30, 2019

1
Family

The office was clised when i arrived They put me in a smiking riom that was toxic. It could not have been cleaned. I woke up neseaus in the middle of the night. Cig burns every where. I wouldnt be surprised if meth was cooked in the room. Serious. That was not a flippant comment.

By on Jul 12, 2019

Review comment responded on Jul 13, 2019

Thank you for being our guest. On behalf of our entire housekeeping team, we would like to offer our sincerest apologies for the issues you had with your room during your visit. Corrective action has already been taken in the appropriate departments to ensure that this doesn't happen again. We take these concerns seriously and place great emphasis on maintaining a clean, healthy, and safe environment for all of our guests. We hope that you will choose us again so that we can provide you with a more satisfactory stay. Sincerely, Hotel Management

2
Family with small children

Very poor housekeeping! The carpet had not been vacuumed in weeks and had food stuck in it. The table/surfaces were disgusting. The closet curtain had stains in it. And to top it off, my wife also found mold under the air conditioner!

By on Jun 9, 2019

Review comment responded on Jun 10, 2019

Rie, thank you for being our guest. Please accept our sincere apologies for our hotel not living up to your expectations. Cleanliness is a top priority to all of our employees, and we do not take cleanliness issues lightly. We will address this matter with our housekeeping team and with the department associates in order to ensure changes are made immediately to solve these problems. We hope you will consider giving us another opportunity to serve you in the future. Sincerely, Hotel Management

4
Everyone

near to my destination, within walking distance. good price.

By on Apr 15, 2019

Review comment responded on Apr 16, 2019

Thank you for reviewing your stay with us at Extended Stay America. We're happy to know our location worked well for your traveling needs and that you found us to be at a fair price. We hope to be your hotel of choice if another visit to our area is in your plans. Sincerely, Hotel Management

3
Everyone

Staff are real good and helpful Internet is unreliable.

By on Mar 19, 2019

Review comment responded on Mar 20, 2019

Thank you for the review and for bringing the internet issues you had during your recent stay to our attention. We have passed on the specifics to our engineering staff so that they can assess the problem and correct it so that guests can take full advantage of our internet services. On a positive note, we are glad you liked the service provided by our staff. We look forward to seeing you again on your next visit to our area.   Sincerely, Hotel Management

4
Everyone

Pleasant enough. Carpet needed cleaning and there were no glasses in the room. Quiet, though, so easy to sleep, and I felt safe being there alone.

By , from Tigard, Oregon on Sep 14, 2018

Review comment responded on Sep 15, 2018

Jan, thank you for visiting Extended Stay America. It makes us happy that we were able to deliver a pleasant stay. Please note, kitchenware is available at the front desk as per the brand standard and are always complimentary. We appreciate your review and hope to have you as our guest again. Sincerely, Hotel Management

1
Everyone

Beware of the extended stay in Tigard, OR. This place is horrible. I checked in and checked right back out. I am visiting and thought well it isn't the cheapest and it isn't going to break the bank either that I would give this location a try. I have stayed at the Beaverton Location and have had not troubles but trying to save $30 I stayed in Tigard. What a mistake. I should have known when I went into the lobby and the carpet is un-vacuumed and just sloppy. I normally say first impressions is everything but was overlooking it because I was tiered and needed a place to sleep so anyways I got a non smoking room. I walked into the room. Instantly smells smoke, I see cigarette buds on the ground, sketchy people just hanging outside ( like you can tell they live there.) , stained sheets, and the last straw was the bugs! So I ended up leaving. I placed a complaint and the lady up front didn't care. Refused to provide me a refund. So now I'm out the money and had to spend more than expecting for a nicer hotel! If I give this hotel a negative star I would. I am so disappointed with how this whole situation is being handled.

By on Jun 17, 2018

Review comment responded on Jun 18, 2018

Heather, we apologize you experienced so many difficulties during your stay with us. This is not the type of review we are accustomed to receiving, and it is very disappointing to read. Your comments have been discussed with the appropriate individuals to enhance our service and facilities going ahead. We would like to regain your trust and hope you will give us that chance in the future. Sincerely, Hotel Management

Extended Stay America Suites Portland Tigard

13009 Sw 68th Pkwy, Tigard, OR 97223
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