Skip to main content
Beginning of main content

Recent guest reviews

I called to inform the Hotel that we would be unable to stay there due to a medical reason. The male receptionist that answered the phone was very rude! He kept yelling at me about my check-in time and could barely speak English. It was not a good experience and I will never stay or recommend that hotel in the future.

Our experience here was awful. AC drained water, soaked the carpet and ruined our bag. Lock did not work on the room door and it could be pushed open without a key. No light in BR over the sink...burned out. Asked for a new room and was denied. When we informed the manager about these issues he said..."I know" and made no effort to make things right. Do not stay here!

They had a sprinkler issue and closed the hotel. I wasn’t contacted and had to find another hotel upon our arrival. The staff in the parking lot was watching what appeared to be porn on a laptop. Didn’t stop chewing on her chips to talk to me. Said I wouldn’t be charged and I have been. Ridiculous

The property was not as described. There was no breakfast at all. In our room, there was no tp holder, the toilet seat was broken, as was the door to the AC controls. The mini fridge was not cold, but the freezer was all iced up so you could not close the door, there was no coffee pot to the coffee maker, one of the towels was all stained, the bathroom mirror was dirty, there was no exhaust fan in the bathroom, the shower curtain was too short and the floor kept getting wet everytime someone would take a shower. The elevator was out of certification and the elevator actually started moving before the door shut. Check in was a nightmare. They could not find my reservation, told me I did not have one, finally a supervisor found that it had already been checked in. Had to send the girl at the desk to see if the room was empty in order for us to get the room. Young girl at front desk seemed more interested in the 2 gentlemen checking in before us.

Trash barrel in room had what looked like dried coffee stuck to bottom and not washed (looked like it hadn't been washed in a while)Bathroom counter had a gritty substance all over it and corners in bathroom had black dirt buildup at corner of tub. Carpet had crumbs next to bed. TV remotes had sticky substance all over them.

This hotel was HORRIBLE! She sheets were disgusting they were covered in hair and stains, the phone was broken, the remote didn't work, and to top it all off we had no running water in the sink! The staff was very rude, the "manager" screamed at us on the phone when we complained. It was a terrible experience.

No fire alarm in room hole with wires where missing. Dirty bed cover. Ripped sheet. Dirty bathroom. Toilet paper holder missing. Dirty mirrors, dirty bathroom counter top. Broken curtain with rod to pull curtains between. Dresser and desk.

We booked this hotel for the pool. We called to make sure it was working even. We were told it was and was for the hotel guests. When we got there the pool was green and stunk. Our room smelled as well. the manager said the pool wasn’t included in our stay but it was and it was community hotel pool and advertised on there site that way. The manager was very rude. We tried to check out early to go to another hotel and he told me he couldn’t and wouldn’t refund me for remaining days.

Economical, convenient to PWM. Staff was nice. Three stars due to someone hair in bathtub; and bathtub's very slow drain that daily resulted in standing in shin-deep water (5-7min. showers).

The property did not look rundown. Quite the contrary, the lobby and breakfast areas were clean, shiny, with furniture and fixtures well appointed. Front desk staff night and morning were friendly, courtious, helpful and professional, without being snooty. My room was spacious, furnature looked almost new, bathroom was clean as a whistle. This single room had a microwave,under the counter refrigerator, small coffee machine, all in clean and in tiptop shape. Mattress was perfect, not too firm or soft. It hit my sweetspot. The bedding was warm and cuddly. Appreciated the choice of soft and firm pillows. It took a chance picking this Comfort Inn because the price was a bit out of my budget, but I needed my stayover to close by to my early morning itenerary locations.

It was ok a little run down but worked as an overnight place before going to the airport. The man the checked us in was very nice.

The place is a bit aged and worn but the rates were really low so you get what you pay for. Nothing bad that would prevent me from staying here but just a little shabby. And the breakfast was fine and typical for these kinds of hotels. If you're bargain hunting then this place is okay.

Quick & easy in and out with plenty of parking. Great location for myself, not far from beach, airport, Mall or downtown Portland,

Great hotel. Convenient, great breakfast. Courteous staff.

The rooms are very clean and comfortable. Good location.

We only slept there. Couldn’t enjoy the breakfast no enough food.

Your photo is NOT of this property and is totally misleading. This hotel is a dump and should be closed. Dirty rooms, hot smelly hallway and filthy elevator. Room furniture is severely outdated and the price ($200) was outrageous. Boxes were on the main floor hallway like some sort of construction was taking place.

We had to be moved from one room to another because the WiFi did not work in our room at all, which wouldn’t have been as much of a problem if there was cell phone reception, but I had either “no service” or 1 bar. The A/C also rattled, so we told the front desk receptionist, who was very nice, and moved us immediately. She went to the new room to make sure the A/C was all set and we had WiFi. The hotel staff was nice, breakfast was great, my real problem was the cleanliness of the hotel. There were fingerprints on the headboard, the bathroom had splatters on the wall, around the toilet seat lid connectors were very dirty, there were a few hairs from the previous occupants in the shower. It seemed like the bare-minimum gets done in terms of cleaning.

US Route 1 Scarborough ME

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool

Located 1.6 mi (2.6 km) from Scarborough Downs, Comfort Inn & Suites Scarborough-Portland is within a 10-minute drive of Maine Mall. This 69-room hotel has conveniences like free breakfast, an indoor pool, and free in-room WiFi.


Dining

Free buffet breakfast is included with your stay. You can sip a beverage at the coffee shop/café.


Rooms

The 69 accommodations feature a separate bedroom. Guests can expect free WiFi and LCD TVs with cable channels. Beds sport down comforters and bathrooms offer hair dryers and free toiletries. Other standard amenities include refrigerators, coffee makers, and free weekday newspapers. Housekeeping is available on request.


Property features

At Comfort Inn & Suites Scarborough-Portland, guests enjoy an indoor pool, a fitness center, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has multilingual staff ready to assist with luggage storage and dry cleaning/laundry. Additional amenities include a computer station, laundry facilities, and a picnic area.

Room options

Standard Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Suite, 1 King Bed with Sofa bed, Non Smoking

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Comfort Inn & Suites Scarborough-Portland

Everyone (17) Business (1) Couples (4) Family (9)
1
Family

I called to inform the Hotel that we would be unable to stay there due to a medical reason. The male receptionist that answered the phone was very rude! He kept yelling at me about my check-in time and could barely speak English. It was not a good experience and I will never stay or recommend that hotel in the future.

By on Jul 23, 2021

1
Family

Our experience here was awful. AC drained water, soaked the carpet and ruined our bag. Lock did not work on the room door and it could be pushed open without a key. No light in BR over the sink...burned out. Asked for a new room and was denied. When we informed the manager about these issues he said..."I know" and made no effort to make things right. Do not stay here!

By on Jun 27, 2021

1
Family

They had a sprinkler issue and closed the hotel. I wasn’t contacted and had to find another hotel upon our arrival. The staff in the parking lot was watching what appeared to be porn on a laptop. Didn’t stop chewing on her chips to talk to me. Said I wouldn’t be charged and I have been. Ridiculous

By on Jun 25, 2021

2
Family

The property was not as described. There was no breakfast at all. In our room, there was no tp holder, the toilet seat was broken, as was the door to the AC controls. The mini fridge was not cold, but the freezer was all iced up so you could not close the door, there was no coffee pot to the coffee maker, one of the towels was all stained, the bathroom mirror was dirty, there was no exhaust fan in the bathroom, the shower curtain was too short and the floor kept getting wet everytime someone would take a shower. The elevator was out of certification and the elevator actually started moving before the door shut. Check in was a nightmare. They could not find my reservation, told me I did not have one, finally a supervisor found that it had already been checked in. Had to send the girl at the desk to see if the room was empty in order for us to get the room. Young girl at front desk seemed more interested in the 2 gentlemen checking in before us.

By on Jun 6, 2021

2
Partner Couples

Trash barrel in room had what looked like dried coffee stuck to bottom and not washed (looked like it hadn't been washed in a while)Bathroom counter had a gritty substance all over it and corners in bathroom had black dirt buildup at corner of tub. Carpet had crumbs next to bed. TV remotes had sticky substance all over them.

By on Jun 6, 2021

1
Family

This hotel was HORRIBLE! She sheets were disgusting they were covered in hair and stains, the phone was broken, the remote didn't work, and to top it all off we had no running water in the sink! The staff was very rude, the "manager" screamed at us on the phone when we complained. It was a terrible experience.

By on May 30, 2021

1
Family Family

No fire alarm in room hole with wires where missing. Dirty bed cover. Ripped sheet. Dirty bathroom. Toilet paper holder missing. Dirty mirrors, dirty bathroom counter top. Broken curtain with rod to pull curtains between. Dresser and desk.

By on Feb 28, 2021

1
Family with small children Family

We booked this hotel for the pool. We called to make sure it was working even. We were told it was and was for the hotel guests. When we got there the pool was green and stunk. Our room smelled as well. the manager said the pool wasn’t included in our stay but it was and it was community hotel pool and advertised on there site that way. The manager was very rude. We tried to check out early to go to another hotel and he told me he couldn’t and wouldn’t refund me for remaining days.

By , from Lighthouse Point FL on Oct 28, 2020

1
Everyone

By on Oct 5, 2020

3
Everyone

Economical, convenient to PWM. Staff was nice. Three stars due to someone hair in bathtub; and bathtub's very slow drain that daily resulted in standing in shin-deep water (5-7min. showers).

By on Oct 30, 2019

Comfort Inn & Suites Scarborough-Portland

329 US Route 1, Scarborough, ME 04074
url importing http://sso-opn.orbitz.com/Portland-Hotels-Comfort-Inn-&-Suites-Scarborough-Portland.h2213298-p2.Hotel-Reviews
There was an error importing /Portland-Hotels-Comfort-Inn-&-Suites-Scarborough-Portland.h2213298-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Portland-Hotels-Comfort-Inn-&-Suites-Scarborough-Portland.h2213298-p2.Hotel-Reviews