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Recent guest reviews

It was clean and quiet. Room had everything I needed.

This hotel has a very deceptive Pet Policy. At check-in, the staff explained it would be $25/night and asked me to sign off on it. I did so based on their words but signed something that said I was agreeing to pay (up to) $75 in pet fees for a stay up to 4 days. After checking out, we found the $75- had been charged as well as another $50. We called the hotel to plead our case but got nowhere. (They said we should expect the $50, apparently for incidentals, to be refunded but it will be at my credit card company’s pace- not theirs.) Nice hotel, but I’ll NEVER patronize this chain- which touts its pet-friendly status- again.

Great hotel. Clean, plenty amenities , nice staff

The parking places were ridiculously small. Compact car only had inches on each side to get out once parked.

Friendly staff and clean rooms. Very close to airport.

Could not use sleeper sofa mattress stained!very clean room

Good buget place to stay at PDX. Staff was super friendly. Free shuttle to the airport.

Comfortable, roomy space. Bed slept great. Convenient to get around Portland and yet close to airport for return flights. Space friendly & helpful. Love the laundry facility---helps in packing lighter.

Had a non smoking room that smelled of heavy cigarette smoke. No breakfast offered and no airport pickup after 11:00pm. Because this is an extended stay hotel several sketchy people always hanging out in the hall ways and lobby.

The planes fly right over the hotel, it was noisy. The hotel was clean, and in good condition. I did not have a car, and there was no where close for breakfast. What they said the had to purchase for breakfast did not exist. There did not appear to be anywhere to walk that did not require crossing busy streets, and significant distance for a quick breakfast.

We had some trouble how to get to the hotel, but I called and got excellent directions. This room had more amenities than I have normally seen. It had a full kitchenette, plenty of room, nice bathroom with a grab bar and comfortable bed. The only downside was I could not get the Wi-Fi to work. It would connect and I used the PW, but then still could not access email etc. No breakfast included, but it was not necessary as we could fix in the room. This would be ideal for someone who wanted to spend a few days in the Portland area. They do have airport shuttle also.

Great location, wonderful staff and facility. Needed to be close to PDX and Columbia Edgewater CC.

Good place, everything is cool and clean, They have free shuttle van to the airport, free dvd rental the room has dvd player

The room was VERY small and cramped. They tried to squeeze a lot of furniture in and this left very little room for actually walking around in it. It was nice to have a refrigerator and mini-kitchen, however I think some furniture could have been removed. There was a large chair, a desk, and two chairs along with the queen size bed and nightstand. If the chair and one of the desk chairs were taken out it would probably be a little more comfortable.

First time staying in this chain and I was impressed. Great value, location and overall impressions for this type of hotel/ suite. I will seek this chain out again for longer term stays as well.

Candlewood is a nice property. We stayed at one in Phoenix also as and was happy with it. The Portland location is great. I forgot this is an extended stay hotel so there is no daily housekeeping, but it was okay. The staff was very accommodating.

After arriving in by train from Seattle, picking a car up at the airport, we were happily directed by GPS to Candlewood! Everything looked exactly as expected when we arrived, and were met by a lovely receptionist who promptly gave us information and our key. We were in room 503 and it was perfect. The kitchenette was clean with a stove top, microwave, full fridge and some dishes. We were happy to have the fridge! The bathroom was spacious with big fluffy towels. Gorgeous. The pillow top bed was amazing!!! We had 2 wonderful nights at the Candlewood. We also took advantage of the free laundry! We will DEFINITELY stay with Candlewood as much as we can in the future!

I stayed in this hotel one night as I had spent the week in Eugene and had a 6:30 a.m. flight the next morning. I arrived late so wasn't able to take advantage of all the amenities - the room had a kitchen (with 2 burner stove), complimentary microwave popcorn (with large bowl), dishware, comfortable bed, and was remarkably quiet. The hotel had DVDs and board games that could be checked out, and even included a laundry basket in the closet, so you could conveniently do your laundry onsite. I met two of the staff, and they were very friendly and personable. A great place to stay near the airport at a very reasonable price.

Very accommodating staff. We were a bit concerned at first when the back portion of the hotel was completely empty, but relieved when we turned the corner and saw that it was well visited. If you show up later in the evening, you may have to wait a bit for staff to show up and address your needs, but overall quite helpful and pleasant. Transportation arrangements were simple, easy to follow, and the drivers were very kind and personable.

N.E. Holman Portland OR

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle
  • Fitness center

Located in Parkrose, Candlewood Suites Portland Airport, an IHG Hotel is within a 15-minute drive of popular attractions such as Vancouver Mall and Lloyd Center. This 98-room hotel has free in-room WiFi, free self parking, and a free airport shuttle.


Dining

Start each morning with to-go breakfast, available for a fee from 4:00 AM to 11:30 AM.


Rooms

All 98 accommodations feature kitchens and space to spread out with dining areas and sitting areas. 32-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Coffee makers, free local calls, and safes are also standard. Housekeeping is available on request.


Property features

Guests of Candlewood Suites Portland Airport, an IHG Hotel enjoy a gym, free WiFi in public areas, and a meeting room. There's free parking, as well as a free airport shuttle (available on request). The front desk is staffed 24/7 to help with tours or tickets, luggage storage, and securing valuables. Additional amenities include a 24-hour business center, coffee/tea in a common area, and express check-out.

Room options

Studio Suite, 1 King Bed, Accessible (Comm, Roll Shwr)

1 King Bed | Sleeps 2

Studio Suite, 1 Queen Bed, Accessible (Comm, Roll Shwr)

1 Queen Bed | Sleeps 2

Suite, 1 Bedroom, Accessible (1 King, Comm, Roll Shwr)

1 King Bed | Sleeps 4

Studio Suite

1 King Bed | 1 Queen Bed | Sleeps 2

Guest reviews for Candlewood Suites Portland Airport, an IHG Hotel

Everyone (7) Business (2) Couples (5) Family (7) Other (1)
5
Everyone

It was clean and quiet. Room had everything I needed.

By on Feb 12, 2021

Review comment responded on Feb 12, 2021

Thank you for taking the time to tell us about your experience at Candlewood Suites Portland-Airport. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Candlewood Suites, and if we can be of assistance to you, please contact us any time Sincerely, Guest Service Specialist Team Candlewood Suites Portland-Airport

2
Family Business Business

This hotel has a very deceptive Pet Policy. At check-in, the staff explained it would be $25/night and asked me to sign off on it. I did so based on their words but signed something that said I was agreeing to pay (up to) $75 in pet fees for a stay up to 4 days. After checking out, we found the $75- had been charged as well as another $50. We called the hotel to plead our case but got nowhere. (They said we should expect the $50, apparently for incidentals, to be refunded but it will be at my credit card company’s pace- not theirs.) Nice hotel, but I’ll NEVER patronize this chain- which touts its pet-friendly status- again.

By on Sep 16, 2020

Review comment responded on Sep 22, 2020

Hello, Thank you for reaching out with this feedback. We are disappointed to hear that you had this experience with us and sincerely apologize for any misunderstandings in our pet policy. If you can please reach out to us at candlewoodsuitespdx1@gmail.com with the information for your reservation we are more than happy to investigate. As our Expedia page and our policies in office state, we do charge $75 as our pet fee for guests staying less than 6 nights and this is standard at all Candlewoods across the west coast. The $50 charge you may have seen is an incidental that is taken at check in, in the event there are any damages to the room. If there are no damages it is refunded promptly on our end. Due to bank processing times it can take 5-10 business days depending on your bank. We do apologize for this inconvenience and hope you will considering giving us a second chance to serve you again.

5
Friends

Great hotel. Clean, plenty amenities , nice staff

By on Jul 28, 2020

5
Family

The parking places were ridiculously small. Compact car only had inches on each side to get out once parked.

By on Jan 21, 2020

Review comment responded on Feb 3, 2020

Thank you for taking the time to leave us a review. We hope you enjoyed your stay here. I will definitely speak with management and see if there is anything we can do to expand the parking spots. Thanks for bringing it to our attention! Safe travels,

5
Everyone

By on Nov 3, 2019

Review comment responded on Nov 19, 2019

Thank you for staying with us. We hope to see you again soon.

5
Friends Family

Friendly staff and clean rooms. Very close to airport.

By on Aug 29, 2019

Review comment responded on Sep 4, 2019

Thank you so much for taking the time to leave us a review. We appreciate the feedback and hope to see you again soon. Safe travels,

3
Family

Could not use sleeper sofa mattress stained!very clean room

By on Apr 18, 2019

Review comment responded on Apr 23, 2019

Thank you for choosing the Candlewood Suites, we know you have a lot of options when choosing hotels and we appreciate your business. We are sorry that the sleeper sofa impacted your stay. We hope that this unsatisfactory stay does not hinder you from staying with us again so we can show you that your unsatisfactory stay was an exception. Our team works hard to make sure every guest has a great stay and we will diligently make sure you are accommodated next time you stay with us. Thank you for taking the time to leave us a review, as feedback like yours helps us improve. Safe travels,

3
Everyone

Good buget place to stay at PDX. Staff was super friendly. Free shuttle to the airport.

By on Mar 21, 2018

5

great location an amenities

Everyone

Comfortable, roomy space. Bed slept great. Convenient to get around Portland and yet close to airport for return flights. Space friendly & helpful. Love the laundry facility---helps in packing lighter.

By , from Newburgh IN on Sep 10, 2017

Review comment responded on Sep 18, 2017

Dear BM, Thank you for your review of Candlewood Suites PDX. We are pleased that you enjoyed your recent stay with us and found the laundry facilities a great help! We will definitely look into the calibration of the time settings on the machines as we appreciate your business and the time you took to bring it to our attention. Being close to I-205 it is very convenient to get to downtown Portland and surrounding areas, thank you for noticing that! We look forward to your next stay with us!

2

i would not stay here again

Everyone

Had a non smoking room that smelled of heavy cigarette smoke. No breakfast offered and no airport pickup after 11:00pm. Because this is an extended stay hotel several sketchy people always hanging out in the hall ways and lobby.

By on Mar 17, 2017

Candlewood Suites Portland Airport, an IHG Hotel

11250 N.E. Holman, Portland, OR 97220
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