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Recent guest reviews

Clean

I didn't like my room the door inside couldn't close properly at the pool no little soft music the personal been complete about me play my little music by the pool

We arrived to the hotel and had no WiFi in our room, no lights in the bathroom, and no a/c. They only fixed the bathroom lighting. I brought this up to the front desk at check out and the young man said nothing. He just said “all set” and kept it moving. The waitress was slow and cook took forever to come out

There were rats in the room, it was unacceptable.

Very nice stay. Staff and restaurant were excellent.

The hotel could have been nice however the carpet in the room needs to be washed. The room had a terrible smell due to the dirty carpet.

I stayed at this hotel for one night because it was close to the airport. Upon entering the hotel lobby I was confident that this was a nice hotel because of the way it was designed on the inside but upon entering my room that confidence quickly turned into disappointment. Upon entering the room there was a strong stale smell and a smell of mold and mildew. It's sort of reminded me of a locker room or a gym shower room. The kind of smell like it was some type of water damage in the room so I asked to be moved to another room which they quickly obliged and I was shown two other rooms which all had the same type of smell. Out of the three rooms I chose the one that was the least offensive. In the room that I chose there were a couple of cosmetic defects. It's really too bad because this hotel has a lot of potential. One thing I can suggest is that they remove the carpeting out of the rooms and replace it with tile floors and maybe that will help alleviate some of the smell. Also there was a strong very strong mildew smell coming from the bathroom so maybe they need to check their motel for water damage. Although this hotel has potential I will not be returning to this hotel again. On another note the staff was very courteous and helpful. Hopefully management will read this and make some changes and provide good quality air control.

I trust they food, cause that's where management and the staff eat every day

If your needing a hotel that provides easy in/out access from the airport in Port-au-Prince this is the hotel. They offer a free shuttle from the airport, just make sure you arrange in advance. Staff are friendly, hotel property is very nice, my only complaint is that our bed was as hard as cement. Must have been this room as I have stayed in other rooms and I don't recall a hard bed. Restaurant has a limited menu, but good choices and what I have had is good, with reasonable prices.

Route de l'Aéroport, Zone Cargo Port-au-Prince

Hotel highlights

  • Free continental breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Free airport shuttle

Servotel places you 4.5 mi (7.3 km) from Port-au-Prince Cathedral and 4.8 mi (7.7 km) from National Pantheon Museum. This 54-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and a free airport shuttle.


Dining

Free continental breakfast is included with your stay and awaits you each morning from 6:30 AM to 9:30 AM. Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café.


Rooms

All of Servotel's 54 air-conditioned rooms provide refrigerators, free newspapers, and free bottled water. Flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer jetted tubs and free toiletries. Safes, ironing boards, and desks are also available.


Property features

At Servotel, guests enjoy features like an outdoor pool, a gym, and free WiFi in public areas. For transportation, you can make use of a free airport shuttle (available 24 hours), as well as a free area shuttle. The front desk has multilingual staff on hand 24/7 to help with securing valuables, tours or tickets, and luggage storage. Additional amenities include a meeting room, a business center, and express check-out.

Room options

Suite, 1 King Bed

1 King Bed | Sleeps 4

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Guest reviews for Servotel

Everyone (11) Family (3)
5
Everyone

H

By on Sep 30, 2021

5
Business Business

Clean

By on Aug 20, 2021

1
Family with small children

I didn't like my room the door inside couldn't close properly at the pool no little soft music the personal been complete about me play my little music by the pool

By on May 4, 2021

1
Family Family

We arrived to the hotel and had no WiFi in our room, no lights in the bathroom, and no a/c. They only fixed the bathroom lighting. I brought this up to the front desk at check out and the young man said nothing. He just said “all set” and kept it moving. The waitress was slow and cook took forever to come out

By on Dec 26, 2020

5
Everyone

By on Sep 20, 2020

5
Everyone

By on Sep 14, 2020

5
Everyone

By on Aug 6, 2020

Review comment responded on Aug 26, 2020

Thank you for staying with us. We are happy to know that your stay was enjoyable. We hope to see you again in the near future.

3
Family

There were rats in the room, it was unacceptable.

By on Jul 24, 2020

4
Everyone

By on Feb 14, 2020

5
Business Business

Very nice stay. Staff and restaurant were excellent.

By on Sep 14, 2019

Review comment responded on Sep 25, 2019

We are pleased to know that you enjoyed your stay with us. See you soon!

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