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Recent guest reviews

Upon check in I was informed that my assigned room was not available but I could get a different room for an additional $20 The man at check in wore no mask and was more interested in eating his meal than checking me in. The hotel side entry nearest my room had piles of trash on the ground. Upon entering my room it appeared that the bed linens had not been changed, merely fluffed and the bed remade. There were feces in the toilet. I immediately left and found a different hotel for the night.

This is by far the worst motel experience that I have ever had. We had a late check in after spending the day in Yellowstone Park. The TV did not work, and the room was FILTHY ! I call the front desk several times and was promised that someone would come to take care of my concern. No one ever came. I tried to find another room in town but there were no vacancies. I had booked this motel for two nights. I called Orbitz to cancel the second night. On check out, the front desk staff refused to come to the room to see all the filth. I will post pictures on Yelp as I cannot post on this site. If I get COVID 19 on this vacation, it will be from staying in this room !

The room was clean and looked nice. Check in went smoothly. But it was quite noisy. Also, there was not a coffee pot in the room nor was there any coffee in the front lobby. Also, the way the beds were made it felt like you were “short-sheeted”, if that makes any sense to you (those who have experienced that will understand).

The pool was closed. There were no other amenities. The room wasn't ready when they checked us in. Also, the bed was old and wasn't comfortable.

Over all good experience.i have no complaints, would stay there again.

The bed will comfortable, and it is convenient on off the freeway. It is quite worn down, tho...hall carpets, etc. The big problem we had was a group of very loud annoying people in the next door room. I called the front desk around 3:30 am, with no results, and again at 5:30 am also with no results (other than the clowns in the next room started pounding on the walls. Front staff was either incapable, or unwilling to deal with this kind of disturbance. Zero sleep means zero ratings for this party goers motel!!

Easy to find. Easy access to I-15. Spacious room. Access to a lounge on site.

The fitness room was closed for construction and the jacuzzi was broken. I chose this hotel specifically for the fitness center when I made the reservation. Orbitz failed terribly by listing these as available amenities. The hotel was fine and staff were very nice.

The location of the property was convenient to the highway, and there was a Perko’s nearby in addition to the hotel restaurant. The room was clean, but there were discolored spots on the bathroom ceiling. The beds were on wheels, so I had to be careful or it might roll a little as I got into mine.

I received a text from them reminding me of my reservation. The text said I could respond to them so I asked them to please cancel my reservation as my husbands surgery was canceled. I was still charged for the room.

Everything was fine with our stay. No complaints.

This is the only place in Pocatello I will stay. Very clean and friendly place!

Pocatello Creek Rd Pocatello ID

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Free airport shuttle

Red Lion Hotel Pocatello places you within a few miles (5 km) of Pocatello Idaho Temple and Pocatello Idaho Temple. This 150-room, 3-star hotel welcomes guests with a restaurant, an indoor pool, and free in-room WiFi.


Dining

Explore the hotel and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Get a pick-me-up at the coffee shop/café. Start each morning with full breakfast, available for a fee from 6 AM to 9 AM.


Rooms

All 150 rooms provide microwaves, coffee makers, and free local calls. TVs come with cable channels, and free WiFi keeps guests connected. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Safes, ironing boards, and desks are also available.


Property features

At Red Lion Hotel Pocatello, guests have access to an indoor pool, a spa tub, and free WiFi in public areas. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). Front-desk staff can answer questions 24/7, and assist with luggage storage, dry cleaning/laundry, and securing valuables. Additional amenities include conference space, a business center, and free newspapers.

Room options

Premium Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Room, 1 King Bed

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 4

Room, 1 Queen Bed, Accessible

1 Queen Bed | Sleeps 2

Guest reviews for Red Lion Hotel Pocatello

Everyone (23) Couples (3) Family (5)
2
Everyone

By on Mar 16, 2021

Review comment responded on Mar 26, 2021

Thank you for the rating, we wish you would have left some comments letting us know how we can improve.

1
Business Business

Upon check in I was informed that my assigned room was not available but I could get a different room for an additional $20 The man at check in wore no mask and was more interested in eating his meal than checking me in. The hotel side entry nearest my room had piles of trash on the ground. Upon entering my room it appeared that the bed linens had not been changed, merely fluffed and the bed remade. There were feces in the toilet. I immediately left and found a different hotel for the night.

By on Oct 9, 2020

Review comment responded on Oct 9, 2020

We are sorry to hear about the issues that you faced during your stay. I will dig deeper to find out what happened. We hope you have safe travels and thank you for letting me know

1
Family Family

This is by far the worst motel experience that I have ever had. We had a late check in after spending the day in Yellowstone Park. The TV did not work, and the room was FILTHY ! I call the front desk several times and was promised that someone would come to take care of my concern. No one ever came. I tried to find another room in town but there were no vacancies. I had booked this motel for two nights. I called Orbitz to cancel the second night. On check out, the front desk staff refused to come to the room to see all the filth. I will post pictures on Yelp as I cannot post on this site. If I get COVID 19 on this vacation, it will be from staying in this room !

By , from Portland on Sep 27, 2020

Review comment responded on Sep 30, 2020

We are sorry to hear about your experience at our property. Thank you for your comments I will bring them to my housekeeping staff and make sure that your comments are heard thank you for letting us know

3
Partner Couples

The room was clean and looked nice. Check in went smoothly. But it was quite noisy. Also, there was not a coffee pot in the room nor was there any coffee in the front lobby. Also, the way the beds were made it felt like you were “short-sheeted”, if that makes any sense to you (those who have experienced that will understand).

By , from Idaho Falls on Sep 12, 2020

Review comment responded on Sep 16, 2020

Thank you for the review, we are happy to hear that you enjoyed your stay overall

1
Everyone

By on Aug 31, 2020

Review comment responded on Aug 31, 2020

Thank you for the rating, we wish you would have left some comments letting us know how we can improve

3
Family

The pool was closed. There were no other amenities. The room wasn't ready when they checked us in. Also, the bed was old and wasn't comfortable.

By , from Idaho on Aug 14, 2020

Review comment responded on Aug 18, 2020

Thank you for the review, you will be happy to know that we have reopened our pool.

4
Business Business

Over all good experience.i have no complaints, would stay there again.

By , from Wyoming on Jun 9, 2020

Review comment responded on Jun 15, 2020

Thank you for the great positive review!

5
Everyone

By on May 4, 2020

Review comment responded on May 5, 2020

Thank you for the perfect 5 Star rating!

4
Everyone

By on Feb 10, 2020

Review comment responded on Feb 11, 2020

Thank you for the positive rating!

4
Everyone

By on Feb 8, 2020

Review comment responded on Feb 11, 2020

Thank you for the positive rating

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