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Recent guest reviews

The hotel is huge and it has some very pretty areas. It is, though, far more expensive than what we expected.

The shouw

Check in was not the best. But the experience made up for it. Staff, food, and architecture was excellent.

We received a warm welcome from the Xcaret staff the moment we got to the airport and began the check-in process in their lounge while waiting for our shuttle. The resort was immaculate, each turn with an even better view than the last. My husband and I joked that this was Disney for adults, no detail was overlooked. The resort was clean and all precautions were taken to keep guests safe. And the food was delicious! We haven't been home for a week and I'm already thinking about our next trip!

If you're looking for a place to go that is full of adventure, this is the place to go!

This place is amazing. The décor is out of this world beautiful! My room was cleaned everyday with sweets left on my bed. I loved the hammock, shower and the tub! Pools are beautiful. They have cool selfie stations everywhere even at the parks. I'm in love I will be back with my whole family next time !

The hotel is excellent to stay at. The staff we’re very attentive to my every need. They checked us into the hotel while we were on the bus to the hotel! Never had that done before. Will definitely be back!

This place is awesome!

the best hotel

We enjoy everything from the shows to the food it was great. The only thing we didn’t enjoy was the dinner we actually paid for at the xcaret show at the XCARET park. It was like samples of food we truly didn’t eat it.We got to the hotel right after the show and stop by to get some tacos before heading to the room. Everything from the people to the parks to the food was great. Awesome place to enjoy with the family.

The check in process for this hotel is horrible. Please don’t expect to get your hotel room till about 4 or 5. Just keep in mind you are there for the parks not for the hotel and all will be okay. If you want a hotel experience that goes above and beyond for you book another hotel. This one falls short

Love the setting of the swim up rooms

Excellent place to visit, I cannot find anything critical to say. Staff was always helpful and friendly, all the restaurants on the property are excellent! It is a bit pricey but well worth the cost.

This place was the best vacations I’ve ever had, the service, the food, cleanliness, the place it self was amazing, I have never seen something like it I’ve been places, and this is out of this world and everything preserving nature, utilizing what this earth has giving us, the concept is very unique Not to mention how everything is made in Mexico by Mexicans, the food taste and is freshly made, nothing like other resorts I’ve been to I can go on and on, but I am not one to read long reviews, all I have to say is GO and see for your self !

Carr. Chetumal - Puerto Juarez Km. 282 Playa del Carmen QROO

Hotel highlights

  • Close to Xplor Theme Park and Xcaret Eco Theme Park
  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free parking

Hotel Xcaret Mexico - All Parks / All Fun Inclusive places you within a mile (2 km) of popular attractions like Xplor Theme Park and Xcaret Eco Theme Park. This 900-room, 5-star property welcomes business and leisure travelers with 10 outdoor pools, a full-service spa, and 12 restaurants.


Dining

Free full breakfast is served each morning from 7:00 AM to noon. There are ample dining options with 12 onsite restaurants, including CHIBALI, which specializes in Mexican cuisine. Satisfy your hunger from the comfort of your room with 24-hour room service.


Rooms

The 900 soundproofed accommodations afford space to spread out with a separate bedroom and living rooms. Flat-screen TVs come with digital channels, and free WiFi keeps guests connected. Bathrooms offer rainfall showers, hair dryers, and slippers, and pillowtop beds with Egyptian cotton sheets and pillow menus ensure a restful night. Free minibar items, espresso makers, and free newspapers are also standard.


Property features

Guests of Hotel Xcaret Mexico - All Parks / All Fun Inclusive have access to a full-service spa, 10 outdoor pools, and a children's pool. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with luggage storage, tours or tickets, and dry cleaning/laundry. Other amenities at this all-inclusive property include a 24-hour fitness center, an outdoor tennis court, and free WiFi in public areas.

Room options

Suite Ocean Front Family

2 Queen Beds | 1 King Bed | Sleeps 4

Junior Suite Adults

1 King Bed | Sleeps 3

Suite Garden

2 Queen Beds | 1 King Bed | Sleeps 4

Junior Suite

1 King Bed | Sleeps 4

Guest reviews for Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Everyone (79) Couples (27) Family (40)
1
Family

The hotel is huge and it has some very pretty areas. It is, though, far more expensive than what we expected.

By on Jul 21, 2021

5
Everyone

The shouw

By on Jul 21, 2021

5
Partner Couples

Check in was not the best. But the experience made up for it. Staff, food, and architecture was excellent.

By on Jul 19, 2021

Review comment responded on Jul 23, 2021

Greetings dear Guest: Thank you for your amazing rating from Hotel Xcaret México. It's extremely pleasant to know we exceeded your expectations. Please come back soon! Sincerely:

5
Partner Couples

We received a warm welcome from the Xcaret staff the moment we got to the airport and began the check-in process in their lounge while waiting for our shuttle. The resort was immaculate, each turn with an even better view than the last. My husband and I joked that this was Disney for adults, no detail was overlooked. The resort was clean and all precautions were taken to keep guests safe. And the food was delicious! We haven't been home for a week and I'm already thinking about our next trip!

By on Jul 15, 2021

Review comment responded on Jul 16, 2021

Thank you for your perfect rating of our property! We are glad to know you liked our resort!

5
Partner Couples

If you're looking for a place to go that is full of adventure, this is the place to go!

By on Jul 7, 2021

Review comment responded on Jul 8, 2021

We appreciate such a great rating from your experience at Hotel Xcaret México. Come back soon!

5
Partner Couples

This place is amazing. The décor is out of this world beautiful! My room was cleaned everyday with sweets left on my bed. I loved the hammock, shower and the tub! Pools are beautiful. They have cool selfie stations everywhere even at the parks. I'm in love I will be back with my whole family next time !

By on Jul 6, 2021

Review comment responded on Jul 8, 2021

Thank you for your perfect rating of our property! We are glad to know you liked our resort!

5
Everyone

By on Jul 2, 2021

Review comment responded on Jul 15, 2021

Thank you for your perfect rating of our property! We are glad to know you liked our resort!

5
Partner Couples

The hotel is excellent to stay at. The staff we’re very attentive to my every need. They checked us into the hotel while we were on the bus to the hotel! Never had that done before. Will definitely be back!

By on Jun 12, 2021

Review comment responded on Jun 14, 2021

Thank you for your amazing rating from Hotel Xcaret México. It's extremely pleasant to know we exceeded your expectations. Please come back soon!

5
Partner Couples

This place is awesome!

By on May 29, 2021

Review comment responded on May 29, 2021

Thank you for your perfect rating of our property! We are glad to know you liked our resort!

4
Everyone

By on May 26, 2021

Review comment responded on Jun 5, 2021

We are delighted to know you rated your visit to our resort very highly. We'd love to be your hosts once again!

Hotel Xcaret Mexico - All Parks / All Fun Inclusive

Carr. Chetumal - Puerto Juarez Km. 282, Playa del Carmen, QROO 77710
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