Excellent experience and great customer service.
Proximity to family
Convenient location, clean room, nicely decorated lobby
Very nice clean room with beautiful walk in shower. Felt safe during COVID-19 pandemic. The only issue was that the hot tub was closed as a safety measure. That is understandable but it should have been highlighted on the reservation website.
very good, clean and close to lot's of good places. very recomend.
Very comfortable bedding and outstanding shower( needed a floor mat as it was slippery) staff quite pleasant and accommodating. Very clean and sterile environment surprising as it was an extremely busy weekend. The only minor blemish was perhaps a less than optimal view of a warehouse in back not the hotels though
Friendly and efficient staff, very clean, large room,
The rooms were absolutely amazing. Didn’t want to leave
Colleen, the hostess at the front desk, was very helpful and Jae's restaurant was delicious. Overall a great place to stay.
Overall very nice hotel, staff were very helpful while we were there. Only issue was that although we were told about restaurant, we were not told it was Thai food which we are not fans of. Over all very nice stay and would visit this property again.
I was busy passing through the area and stayed here because my 4 year old daughter loves pools. We got a late start as is the way of 4 year olds and only had a few minutes left of pool time but the staff said we could stay as long as my daughter wanted. Very kind. Room was very neat and everything clean. Beds very comfortable. Couldn't ask for more.
the room was nice bed was comfortable. not much water pressure in the shower. Breakfast was not very good. the continental was weird - $6 for bread or bagel, yogurt, some fruit, and then you could get bacon or sausage. if you wanted an egg the meal jumps to $12. No menu for breakfast - which is weird. so it was awkward trying to understand what was offered with what price. the waffles were crazy dry. bar - my husband had a mai tai the first night we were there - said it was really bad.
Overall great experience . Only dislike i can mention was pillow selection . To soft for my liking but overall great place and staff .
Room was modern and immaculate. Staff was extremely helpful
From the staff and their hospitality, to the facility and its amenities, the Hilton Garden Inn was amazing on all fronts! We were able to check in early, made a special birthday request and had an amazing room (the suite). I wish all of our travel stays were as good as this one! Cannot come more highly recommended!
We stayed at Hilton Garden for couple nights, we had a great time. Super clean, awesome people working over there!! Totally going back on our next ski trip!!
After staying in blaaahhhh, poorly remodeled hotels which the tub/shower and halls/main entrance could use a designer, it was a welcome surprise to arrive at the Hilton Garden Inn!!!!. Fresh, classy, & fun decor throughout the entire hotel!! I am looking forward to going again--also, the best going rate in the area!! The kids were surprised too and I appreciated every detail down to the new floors, room bathroom tub tile and CLEANLINESS!!! The chef that cooked my perfect omelet in the morning--with onion, spinach, broccoli, cheese, & peppers was a gem--worth the extra $12 in the morning for a FULL breakfast--the kids made their own waffles, & we had ACTUALLY fresh cut fruit(yum), yogurts, cereals, muffins, juices, etc...and I normally only go to hotels with included breakfast. An absolutely delightful atmosphere---love the sitting room(conservatory) on the side too...
Hilton Garden Inn Lenox Pittsfield places you within 2 miles (3 km) of Bousquet Ski Area and Arrowhead Museum. This 3-star hotel has 95 guestrooms and offers conveniences like a restaurant, an indoor pool, and free in-room WiFi.
In addition to a restaurant that serves breakfast, lunch, and dinner, there's also a bar. Order from room service to satisfy your hunger without leaving your room. For your convenience, a continental breakfast is served for a fee on weekdays from 6:00 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.
The 95 rooms have an array of amenities, including MP3 docks, microwaves, and refrigerators. 42-inch LCD TVs are available for entertainment, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Other standard amenities include coffee makers, free weekday newspapers, and safes.
Built in 2015, the brand new Hilton Garden Inn Lenox Pittsfield offers an indoor pool, a gym, and free WiFi in public areas. Free parking is available if you drive. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a meeting room, a 24-hour business center, and free newspapers.