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Recent guest reviews

Property was in walking distance to a lot of what Pittsburgh has to offer. The walk across Roberto Clemente Bridge for the ball game was memorable.

Parking charges were not clear upfront. Lobby and corridors smelled. Front desk staff was very rushed and so kinda rude mumbling words inside their mouths behind the plexiglass. Rooms were tiny. Not worth the money at all.

I have stayed here before. It was a great experience and convenient. The staff were really polite.

Property was clean, check in was fast, staff was courteous, and was close to what I needed. The restaurant being closed was inconvenient, but this is the COVID age.

The pool area is extremely cold in the winter time. Other than that the beds were fantastic and the staff was always friendly and willing to help

Loved the cookies upon check in! The room was comfortable and clean. Staff was friendly. Coffee was very good in the morning too.

Great location! You can either walk or drive to many of the places around Pittsburgh. Staff was quite courteous with both checking in and checking out.

Rooms were beyond clean whole hotel clean clean clean great staff💜

The room was dirty. The staff did nothing to accommodate us when we called. They refused to clean the room or change our room because we booked on orbitz and not with their website.

Good location, friendly staff, could have better amenities

Great location! Very good restaurant. Room was very clean and nice—hallways were a little out dated and worn out, but that’s clearly the least important part. The lobby was very nice and spacious, too.

The rooms were very clean and the property was located just a short walk from the hockey arena, allowing me to park my car thr entirety of my stay and walk where i needed to.

No fridge in room. No vent in bathroom. All else was good.

It was close all the attractions I like that fact the subway was right across the street

We were traveling with another couple and booked our hotel together. The hotel placed us on the 18th and 19th floors which was weird that we weren’t placed on the same floor.

Wonderful hotel. Great staff, nice dinner at the Bigelow Grill.

One Bigelow Square Pittsburgh PA

Hotel highlights

  • Walking distance to PPG Paints Arena and David L Lawrence Convention Center
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool

Located in Downtown Pittsburgh, DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown is within a 5-minute walk of PPG Paints Arena and within 15 minutes of other popular attractions like David L Lawrence Convention Center. This 3.5-star hotel welcomes guests with 342 rooms and conveniences like an indoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. For your convenience, a full breakfast is served for a fee on weekdays from 6:00 AM to 11:00 AM and on weekends from 7:00 AM to noon.


Rooms

All 342 heated rooms feature iPod docks, refrigerators, and coffee makers. 37-inch TVs come with DVD players, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Safes, phones, and ironing boards are also standard.


Property features

Guests of DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown have access to an indoor pool, a 24-hour fitness center, and free WiFi in public areas. Valet parking is available for USD 28 per night. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include conference space, a 24-hour business center, and a computer station.

Room options

Standard Room, 1 King Bed

1 King Bed | Sleeps 2

Room, 2 Double Beds, Accessible, Non Smoking

2 Double Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Guest reviews for DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

Everyone (23) Couples (3) Business (1) Family (11)
2
Family with small children

Property was in walking distance to a lot of what Pittsburgh has to offer. The walk across Roberto Clemente Bridge for the ball game was memorable.

By on Jul 21, 2021

2
Family Business Business

Parking charges were not clear upfront. Lobby and corridors smelled. Front desk staff was very rushed and so kinda rude mumbling words inside their mouths behind the plexiglass. Rooms were tiny. Not worth the money at all.

By on Jul 11, 2021

5
Friends

I have stayed here before. It was a great experience and convenient. The staff were really polite.

By on Jun 24, 2021

Review comment responded on Jun 25, 2021

Thank you for submitting a review based on your recent stay. We are delighted to hear of your return and that you thoroughly enjoyed your time with us. We hope to see you return again in the near future. For now stay safe and stay healthy!

5
Family Family

Property was clean, check in was fast, staff was courteous, and was close to what I needed. The restaurant being closed was inconvenient, but this is the COVID age.

By on Apr 12, 2021

Review comment responded on Apr 19, 2021

Thank you for taking the time to submit a review based on your recent stay. We are happy to hear that you were able to enjoy your time with us and that the staff and location were superb for your needs. We apologize for the restaurant being closed and thank you for your understanding during these difficult times. We hope to see you again in the near future. For now stay safe and stay healthy!

5
Family

The pool area is extremely cold in the winter time. Other than that the beds were fantastic and the staff was always friendly and willing to help

By on Jan 15, 2021

Review comment responded on Mar 4, 2021

Thank you for completing a survey regarding your stay. We do apologize for the issue you experienced in our pool area but are delighted to hear you were able to enjoy nonetheless. We do hope to see you again soon. For now stay safe and stay healthy!

4
Friends

Loved the cookies upon check in! The room was comfortable and clean. Staff was friendly. Coffee was very good in the morning too.

By , from Mohnton, PA on Aug 19, 2020

Review comment responded on Aug 24, 2020

Hi Ashley, We’re happy to hear from you and glad to know you enjoyed your stay. I’m pleased you found our amenities and service pleasant, especially our wonderful DoubleTree Chocolate Chip & Walnut Cookies! We appreciate you choosing our hotel while visiting. Thank you for your kind feedback and we look forward to hosting you again.

4
Family

Great location! You can either walk or drive to many of the places around Pittsburgh. Staff was quite courteous with both checking in and checking out.

By , from STL on Aug 19, 2020

Review comment responded on Aug 24, 2020

Hi Stacy, Thank you for sharing your kind review with us and other travelers. I’m glad you enjoyed our great location and friendly service. Our location is perfect for guests wanting to stay in the immediate Downtown Area so we're happy to hear you took great advantage. It’s encouraging to hear that our hard work is positively affecting the guest experience. Thank you for your kind feedback and we look forward to hosting you again.

5
Family Family

Rooms were beyond clean whole hotel clean clean clean great staff💜

By , from Pittsburgh on Jun 13, 2020

Review comment responded on Jul 10, 2020

London, It is fantastic to hear that you enjoyed your stay! We thank you for your compliments. Each member of our team strives daily to provide positive guest experiences. Thank you for taking the time to share your review.

4
Everyone

By on Jun 9, 2020

Review comment responded on Jul 11, 2020

Thank you for sharing your kind review with us and other travelers. It’s encouraging to hear that our hard work is positively affecting the guest experience. Please visit us again upon your return to the area.

2
Family

The room was dirty. The staff did nothing to accommodate us when we called. They refused to clean the room or change our room because we booked on orbitz and not with their website.

By on Mar 5, 2020

Review comment responded on Mar 5, 2020

Thank you for sharing a review about your recent stay. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect from us. The little details definitely do make a trip and we regret we missed the mark. Your feedback provides us with the valuable information we need to improve the guest experience. We appreciate your time in reviewing our hotel and hope to see you again.

DoubleTree by Hilton Hotel & Suites Pittsburgh Downtown

One Bigelow Square, Pittsburgh, PA 15219
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