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Recent guest reviews

convenient location

Comfortable bed, clean room. Breakfast was not included as advertised due to COVID.

This motel is in a great location the Room was clean and comfortable. the staff was very friendly I have stayed in the past plan to stay in the future.

Quality Inn is directly across the street from the Islands and is an easy walk to multiple activities. Nice indoor and outdoor pools. Overall a very nice facility. Pillows need to be upgraded.

Indoor pool and hot tub was nice, as was breakfast. However, the bed feels like you are sleeping on a piece of plywood with a mattress topper.

I liked that it had 2 pools. The room was clean and fresh smelling

We loved the indoor pool and hot tub! Room was very clean and smelled so good and fresh! Everything was great but the beds were somewhat uncomfortable .

When I arrived, they told me they did not have the 2 Queen sized beds I paid for through Orbitz and if I wanted them I had to pay an additional $40. I had just driven 580 miles, and was exhausted. I decided to pay the $40 even though I know it was a scam. Then, my ccard company notified me of suspiscious activity on my ccard, because they had charge me a 2nd time for the hotel room! So, I paid through Orbitz, was charged an additional $40, which was a scam, then they used my card to charge me an ADDITIONAL $133.52. AND...when I asked them about it, they said that didn't happen. I WILL NEVER STAY THERE AGAIN, which is nuts, cuz I'll be back in Pigeon Forge soon.

24 hour indoor pool was great as usual. I enjoy swimming at night after a long day in the Smokey’s!

Clean room. Very convenient to all attractions. Excellent breakfast. Staff extremely helpful, friendly and knowledgeable.

The facility was clean, staff was pleasant. We did however have 4 incidents with the lock on our room door. The four times we went back to our room our lock on the door would not open. This may seem like a small issue, but the last time we just requested the lock be changed. The first three times the staff changed the batteries but the last time , I was just frustrated and requested a new lock. The staff was helpful each time. There was a small blood stain on the top cover on the bed, but it was small. I am not sure how the staff did not see it once they put the covers on the bed though. Overall we were satisfied with however thing was handled.

Nice place to watch fireworks, breakfast didnt have many choices. Had the same thing everyday.

Great location, very easy to walk to many different attractions.

I didnt like that the fitness center opens at 9am. I know most people dont go on vacation to work out, but some people would like to and opening up at 9am is not cool. The breakfast was quite boring same thing every other day.

Parkway Pigeon Forge TN

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool
  • Fitness center

Island at Pigeon Forge is within a 5-minute walk of Quality Inn Near the Island Pigeon Forge while other popular sites like Hollywood Wax Museum are within a mile (2 km). This 194-room hotel has an indoor pool, free in-room WiFi, and free self parking.


Rooms

Quality Inn Near the Island Pigeon Forge's 194 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Beds are dressed in premium bedding and bathrooms offer hair dryers and free toiletries. Free local calls and ironing boards are also standard.


Property features

Quality Inn Near the Island Pigeon Forge features an indoor pool, a children's pool, and a gym. Free parking is available if you drive. The 24-hour front desk has staff standing by to help with tours/tickets and luggage storage. Additional amenities include a spa tub, free WiFi in public areas, and a seasonal outdoor pool.

Room options

Standard Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

One King Bed Suite Non Smoking With Whirlpool

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard Room, 2 Queen Beds, Non Smoking (Upgrade)

2 Queen Beds | Sleeps 4

Guest reviews for Quality Inn Near the Island Pigeon Forge

Everyone (19) Couples (7) Family (8)
5
Everyone

By on Jun 14, 2021

Review comment responded on Jul 14, 2021

Thank you for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4
Everyone

By on Jun 7, 2021

Review comment responded on Jul 14, 2021

We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback.

4
Partner Couples

convenient location

By on Apr 11, 2021

1
Everyone

By on Dec 20, 2020

Review comment responded on Jan 4, 2021

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.

5
Family

Comfortable bed, clean room. Breakfast was not included as advertised due to COVID.

By , from North Carolina on Dec 8, 2020

Review comment responded on Dec 10, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4
Everyone

By on Oct 25, 2020

Review comment responded on Oct 29, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4
Everyone

By on Oct 7, 2020

Review comment responded on Oct 7, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

4
Partner Couples

This motel is in a great location the Room was clean and comfortable. the staff was very friendly I have stayed in the past plan to stay in the future.

By on Sep 18, 2020

Review comment responded on Sep 23, 2020

Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. We very much appreciate and value your feedback and will share it with our team. Your survey responses will serve as encouragement to all of our staff as we strive to continuously improve the quality of our services to provide an exceptional experience for our guests. It is always a pleasure to receive positive feedback. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one.

4
Partner Couples

Quality Inn is directly across the street from the Islands and is an easy walk to multiple activities. Nice indoor and outdoor pools. Overall a very nice facility. Pillows need to be upgraded.

By , from Louisville, KY on Jul 14, 2020

Review comment responded on Aug 1, 2020

Thank you so much for your feedback!

3
Business Business

Indoor pool and hot tub was nice, as was breakfast. However, the bed feels like you are sleeping on a piece of plywood with a mattress topper.

By on Nov 9, 2019

Review comment responded on Nov 10, 2019

Thank you for staying with us. We appreciate your feedback.

Quality Inn Near the Island Pigeon Forge

2708 Parkway, Pigeon Forge, TN 37863
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