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Recent guest reviews

10 minutes walk from Kata beach. Overall good stay. Breakfast buffet was good, but menu is repetitive for 6 days

Breakfast buffet was excellent. Staff very friendly and courteous. The room had ample space for four people. We enjoyed ourselves. Bedsheets, pillow covers and towels had stains on them and some smelled. Bed mattress were very firm/hard. Shower was not sealed appropriately and water would seep out like a river. I would recommend maybe heated pool and have better skilled bartenders as the drinks were not good. Something should be done as far as transportation to go up and down the hill. We had read there was a hill, but this was a mountain of a hill!

street to get up to hotel very steep and dissuades from getting around as much as one may want; breakfast buffet ok, much less in quality than comparable resorts

Hotel was super clean! And room are super spacious Check in they greet you with cold towels and a nice cold drink! Staff was amazing! super friendly and always right there if you need anything We will definitely be back, we loved kata

This has truly been a very pleasant surprise. I have been stuck at the hotel for several days due to outside circumstances. The staff has made me feel like part of their family. The assistant manager, Ale, has given me his personal attention to make my stay as pleasant as possible. The accommodations are clean and comfortable. The housekeeping staff have been attentive, on time, quick to respond, honest, and courteous as well. I have had no issues during my stay. I have stayed in many many hotels, and there is usually at least one issue, but not here!! I have enjoyed my stay and will come back during my next trip to Phuket, Thailand!!

The breakfast was splendid and the travel staff was very knowledgeable. Also, the front-desk staff goes above and beyond. The room was spacious with a great patio although the bathroom could have been cleaner. Also, the hotel is located on a very steep hill but there's a very fitting shuttle that I never used. Also, its near one of the better beaches (Kata) and retail. They also have good amenities and ambiance. Great option for the price.

Clean, comfrtoble, great staff. Only drawback is the hill it is on, and the climb

This resort was really nice in general. The best part was the pool area. Beautifully landscaped and plenty of shade and comfortable chairs. Wish they had a place at the pool to get dry towels. They give you a 2 beach towels in your room everyday, but it would be nice to replace the soaking wet ones. I chose to stay at the pool on days I was not scuba diving, as opposed to going to the beach. The beach was a big disappointment. Crowded and walking there you cross an area that smells of sewage, which drifts over to the beach. You also have to pay for chairs there. The sunset was fantastic there and definitely worth the walk to the beach for that. The room was very comfortable with a good view of the pool. Very modern technology with the light controls, TV, etc. The food was good, what I expected. One evening they had a buffet and the band was fantastic. Walking up the hill from town was an annoyance. I am someone who loves to hike, but that hill was VERY steep, especially when it is hot out. The other negative was the taxi mafia. It's nuts that the cab from the airport costs 700B but the cab to the airport was 1500B. What a rip off. Although the resort was very nice, if I returned to the Phuket area, I would stay at a hotel that was directly on a beautiful beach and also had the wonderful pool. If that isn't important to you, this is a nice place to stay.

This hotel is definitely worth it!! The staff is so helpful and friendly, they make you feel so welcomed and right at home.

4/1,4 Leam Sai Road Karon Phuket

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining
  • Spa

Novotel Phuket Kata Avista Resort And Spa places you within a 15-minute stroll of popular sights such as Kata Beach and Karon Beach. This 143-room, 4.5-star resort has 2 outdoor pools along with a full-service spa and a restaurant.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service. Buffet breakfast is offered for a fee each morning from 6:30 AM to 10:30 AM.


Rooms

The 143 air-conditioned accommodations feature balconies and afford space to spread out with sitting areas. LCD TVs come with satellite channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Bathrooms offer deep soaking tubs, hair dryers, and free toiletries. Refrigerators, minibars, and coffee makers are other standard amenities.


Property features

Guests of Novotel Phuket Kata Avista Resort And Spa have access to a full-service spa, 2 outdoor pools, and a children's pool. There's free parking, and an airport shuttle (available 24 hours) for THB 1500 per vehicle one-way. The front desk has multilingual staff on hand 24/7 to help with luggage storage, tours or tickets, and securing valuables. Other amenities at this luxury resort include a 24-hour fitness center, a rooftop terrace, and free WiFi in public areas.

Room options

Superior Double Room, 2 Double Beds

2 Double Beds | Sleeps 5

Executive Room, 1 King Bed

1 King Bed | Sleeps 5

Superior Room, 1 King Bed

1 King Bed | Sleeps 5

Guest reviews for Novotel Phuket Kata Avista Resort And Spa

Everyone (4) Family (2) Friends (2)
4
Family with small children

10 minutes walk from Kata beach. Overall good stay. Breakfast buffet was good, but menu is repetitive for 6 days

By on Dec 31, 2019

Review comment responded on Jan 2, 2020

Dear Prashant, We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. Also, your valuable comment on Expedia will support us to improve our breakfast buffet. We are sorry for the inconvenience during your stay. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Thank you once again for you kind choosing Novotel Phuket Avista Kata Resort and Spa for your accommodation. We hope to have a chance to welcome you back in your next visit to Phuket. Sincerely, Novotel Phuket Avista Kata Resort and Spa

3
Family Family with small children

Breakfast buffet was excellent. Staff very friendly and courteous. The room had ample space for four people. We enjoyed ourselves. Bedsheets, pillow covers and towels had stains on them and some smelled. Bed mattress were very firm/hard. Shower was not sealed appropriately and water would seep out like a river. I would recommend maybe heated pool and have better skilled bartenders as the drinks were not good. Something should be done as far as transportation to go up and down the hill. We had read there was a hill, but this was a mountain of a hill!

By on Dec 1, 2019

Review comment responded on Dec 3, 2019

Dear JP, Sawasdee Krab! Greetings from Novotel Phuket Avista Kata Resort and Spa.! We would like to thank you for sharing your experience with others and complimenting our team member’s hospitality. We are delighted to hear that we lived up to your expectations and you had a memorable holiday experience your positive comments will motivate us in delivering services to our best. Your words of appreciation have been shared with our team. We thank you for your detailed feedback. It is our constant endeavor to better our product and services with every passing year and your feedback will certainly help in improving these services further. We look forward to welcoming you back in the future Warm Regards,

3
Everyone

street to get up to hotel very steep and dissuades from getting around as much as one may want; breakfast buffet ok, much less in quality than comparable resorts

By , from San Diego on Nov 14, 2018

Review comment responded on Nov 28, 2018

Dear AD, Greetings from Novotel Phuket Kata Avista Resort and Spa! It was pleasure having you stayed at Novotel Phuket Kata Avista Resort and Spa on behalf of my team. We thank you for sharing your views which gives us opportunity to improve and increase on service efficiency levels to provide complete guest satisfactions. Warm Regards, Novotel Phuket Avista Kata Resort and Spa.

5
Everyone

Hotel was super clean! And room are super spacious Check in they greet you with cold towels and a nice cold drink! Staff was amazing! super friendly and always right there if you need anything We will definitely be back, we loved kata

By , from California on Oct 2, 2018

Review comment responded on Oct 8, 2018

Dear Conner&haillie , Thank you very much for your kind comment on expedia. Regarding to your recent stay, we are pleased to hear that you have enjoyed spending your time with us. We sincerely thank you once again for choosing Novotel Phuket Avista Kata Resort and Spa.

5

pleasant surprise

Everyone

This has truly been a very pleasant surprise. I have been stuck at the hotel for several days due to outside circumstances. The staff has made me feel like part of their family. The assistant manager, Ale, has given me his personal attention to make my stay as pleasant as possible. The accommodations are clean and comfortable. The housekeeping staff have been attentive, on time, quick to respond, honest, and courteous as well. I have had no issues during my stay. I have stayed in many many hotels, and there is usually at least one issue, but not here!! I have enjoyed my stay and will come back during my next trip to Phuket, Thailand!!

By on May 2, 2018

Review comment responded on May 9, 2018

Dear Pam, We very much appreciate your comments regarding your stay at the Novotel Phuket Kata Avista Resort And Spa. We are delighted to read that you had an excellent stay and enjoyed your visit at our hotel. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for your next trip in Phuket. Warm Regards,

4

the staff was absolutely amazing and helpful!

Everyone

The breakfast was splendid and the travel staff was very knowledgeable. Also, the front-desk staff goes above and beyond. The room was spacious with a great patio although the bathroom could have been cleaner. Also, the hotel is located on a very steep hill but there's a very fitting shuttle that I never used. Also, its near one of the better beaches (Kata) and retail. They also have good amenities and ambiance. Great option for the price.

By on Jul 6, 2017

5

great place

Friends

Clean, comfrtoble, great staff. Only drawback is the hill it is on, and the climb

By on Feb 15, 2014

4

nice resort

Family

This resort was really nice in general. The best part was the pool area. Beautifully landscaped and plenty of shade and comfortable chairs. Wish they had a place at the pool to get dry towels. They give you a 2 beach towels in your room everyday, but it would be nice to replace the soaking wet ones. I chose to stay at the pool on days I was not scuba diving, as opposed to going to the beach. The beach was a big disappointment. Crowded and walking there you cross an area that smells of sewage, which drifts over to the beach. You also have to pay for chairs there. The sunset was fantastic there and definitely worth the walk to the beach for that. The room was very comfortable with a good view of the pool. Very modern technology with the light controls, TV, etc. The food was good, what I expected. One evening they had a buffet and the band was fantastic. Walking up the hill from town was an annoyance. I am someone who loves to hike, but that hill was VERY steep, especially when it is hot out. The other negative was the taxi mafia. It's nuts that the cab from the airport costs 700B but the cab to the airport was 1500B. What a rip off. Although the resort was very nice, if I returned to the Phuket area, I would stay at a hotel that was directly on a beautiful beach and also had the wonderful pool. If that isn't important to you, this is a nice place to stay.

By on Mar 26, 2013

5

ah-mazing!

Friends

This hotel is definitely worth it!! The staff is so helpful and friendly, they make you feel so welcomed and right at home.

By on Sep 14, 2012

Novotel Phuket Kata Avista Resort And Spa

4/1,4 Leam Sai Road, Karon, Phuket 83100
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