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Recent guest reviews

First the door closest to our room didn't work to enter the building. Second the TV wasn't working for the first 12 hours. Third we had a spill on out bed and asked for room serivce we were told that room service only comes every 7 days. We then pointed out that the card in the rooms says to call to schedule I was then told we had to schedule 24 hours in advance. We have stayed here before and had not issues that is why we came back this time was very dissappointing.

Excellent stay with the family fir 2 nights. Very clean room, comfortable beds and nice to have a fridge, microwave and dishwasher. Super nice staff at the front desk

Everything went well, staff were nice and accommodating. There wasn’t much for the continental breakfast but that was to be expected due to Covid.

Our air conditioner stopped working.So we stayed at this hotel. We were pleasantly surprised everything was perfect. I would absolutely stay there again and recommend it to Family and friends.

The staff was friendly and helpful, and check in and check out was very easy. The included breakfast has fresh bagels, cereal, etc, however, the cooked eggs were usually cold. The room was fine, and as ordered. The pool was small, although not crowded. The bar closed early and the time to have an appetizer was limited due to operating hours. There is no restaurant at the hotel. There was an available shuttle for trips within 5 miles of the hotel, and no shuttle to the airport.

West Chandler Boulevard Chandler AZ

Hotel highlights

  • Free buffet breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Bar/lounge

Located 0.8 mi (1.3 km) from Chandler Fashion Center, TownePlace Suites by Marriott Phoenix Chandler/Fashion Center is within a 10-minute drive of other popular attractions like Wild Horse Pass Motorsports Park. This 109-room aparthotel welcomes guests with free breakfast and conveniences like an outdoor pool and a 24-hour fitness center.


Dining

Start your day off right with a free buffet breakfast. At the end of the day, the bar/lounge is a great place to grab a drink.


Rooms

Each apartment features a kitchen with a refrigerator, a microwave, a stovetop, and a dishwasher. Guests can expect to find free WiFi and a 42-inch flat-screen TV with satellite channels and pay movies. Other standard amenities include a coffee maker, a phone, and an ironing board. Weekly housekeeping is available.


Property features

Guests of TownePlace Suites by Marriott Phoenix Chandler/Fashion Center have access to an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can take advantage of free parking, along with limo/town car service. Front-desk staff can answer questions 24/7, and assist with securing valuables, concierge services, and dry cleaning/laundry. Additional amenities include coffee/tea in a common area, free newspapers, and laundry facilities.

Room options

Suite, 1 Bedroom, Non Smoking

1 Queen Bed | Sleeps 4

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Studio, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for TownePlace Suites by Marriott Phoenix Chandler/Fashion Center

Everyone (2) Family (5)
1
Family with small children

First the door closest to our room didn't work to enter the building. Second the TV wasn't working for the first 12 hours. Third we had a spill on out bed and asked for room serivce we were told that room service only comes every 7 days. We then pointed out that the card in the rooms says to call to schedule I was then told we had to schedule 24 hours in advance. We have stayed here before and had not issues that is why we came back this time was very dissappointing.

By on May 18, 2021

Review comment responded on May 22, 2021

Good afternoon, Thank you for taking the time to do a review on your experience. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to prevent these issues from occurring in the future. We appreciate you choosing to stay with us during these unusual times. Take care, Best

5
Family Family

Excellent stay with the family fir 2 nights. Very clean room, comfortable beds and nice to have a fridge, microwave and dishwasher. Super nice staff at the front desk

By on Mar 9, 2021

Review comment responded on Mar 9, 2021

Thank you for your stay. Hope to see you again soon.

4
Family Family

Everything went well, staff were nice and accommodating. There wasn’t much for the continental breakfast but that was to be expected due to Covid.

By , from Wisconsin on Oct 4, 2020

Review comment responded on Oct 4, 2020

Thank you Royaal for taking the time to do a review on your experience during your stay. I am glad that you had a great stay. We hope to bring the breakfast buffet back soon. Hope that you stay with us again in the future.

5
Everyone

By on May 29, 2020

5
Everyone

Our air conditioner stopped working.So we stayed at this hotel. We were pleasantly surprised everything was perfect. I would absolutely stay there again and recommend it to Family and friends.

By , from Phoenix Arizona on Jul 22, 2018

3

marriott

Family

The staff was friendly and helpful, and check in and check out was very easy. The included breakfast has fresh bagels, cereal, etc, however, the cooked eggs were usually cold. The room was fine, and as ordered. The pool was small, although not crowded. The bar closed early and the time to have an appetizer was limited due to operating hours. There is no restaurant at the hotel. There was an available shuttle for trips within 5 miles of the hotel, and no shuttle to the airport.

By on May 30, 2018

Review comment responded on Jun 12, 2018

Dear Guest, Thank you for your feedback, we're glad to hear you enjoyed your stay and hope to see you again soon!

TownePlace Suites by Marriott Phoenix Chandler/Fashion Center

3635 West Chandler Boulevard, Chandler, AZ 85226
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