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Recent guest reviews

It was ok

Nice they had trailer parking and let us unhook it for the day. No breakfast or coffee in the room.

The room was spacious. The woman’s checking me in seemed as if she was rushing me and I had mentioned I had my 3 children with me and she told me she was aware but later when walking through the lobby she told me I had a lot of other kids with me (which I didn’t). There was also what seemed to be a homeless lady just hanging out in the lobby for hours. It was strange.

they didn’t get pack back to be pre check options and we’re not helpful at all they didn’t even answer the phone, this place is a taped off pool in the middle of a parking lot and robots walking around. eww rude on the phones when you call back too. Don’t go there. disgusting.

Nothing special

Well managed, competent staff, very good standard of housekeeping.

No in room coffee maker! That's the main reason for my bad review, but the room was also kind of weird and seemed unfinished.I think they were doing some work on the hotel during my stay, as I was woken up by banging noises around 5:00 a.m. I would not stay here again.

The first room I was given with room 105 and immediately upon entering I could smell cigarette smoke. The entire hotel is supposed to be smoke-free get this room smell of smoke so I requested in different room. The new room I was given was perfectly fine.

This was convenient to what we needed to do in Mesa.

Not in the best area but convenient to what we needed so overall goos

Clean rooms, but has a dated feel. Good value for the price. Staff were friendly and responsive.

Very nice helpful staff. Place had a strong cleaning fluid odor that was overpowering. Smelled like a hospital.

Pillows were small and bed was hard. Nice room and great staff. Breakfast was good but dining area was full so there was nowhere to sit.

Breakfast boring. That's it! ......................

East Main Street Mesa AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • Laundry facilities

The Azure Hotel places you within a 15-minute drive of popular attractions such as Arizona State University and Sloan Park. This 48-room hotel has an outdoor pool, free in-room WiFi, and free self parking.


Rooms

All of The Azure Hotel's 48 rooms are soundproofed and have an array of amenities, including refrigerators, free local calls, and safes. Guests can expect free WiFi and 55-inch flat-screen TVs with cable channels. Beds are dressed in Egyptian cotton sheets and down comforters, and bathrooms offer hair dryers and free toiletries. Ironing boards, desks, and wardrobes or closets are also standard.


Property features

The Azure Hotel offers an outdoor pool, a spa tub, and free WiFi in public areas. Free parking is available if you drive. The 24-hour front desk has staff always at the ready. Additional amenities include laundry facilities, a water dispenser, and an ATM.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Presidential Room, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

1 King Bed and 1 Twin Sofa Bed | Sleeps 4

Family Studio Suite, Multiple Beds, Non Smoking

2 Queen Beds and 1 Twin Sofa Bed | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Guest reviews for The Azure Hotel

Everyone (28) Couples (6) Family (11)
3
Family

It was ok

By , from Hawthorne on Aug 28, 2021

Review comment responded on Aug 28, 2021

Guest satisfaction is our number one objective so we really appreciate the input regarding our hotel. Please consider staying with us again so that we can have the opportunity to provide you with an even superior experience.

3
Family Friends

Nice they had trailer parking and let us unhook it for the day. No breakfast or coffee in the room.

By on Jul 29, 2021

Review comment responded on Jul 30, 2021

Your comments are important to us as we continuously seek ways to improve upon the guest experience in our hotel. We thank you for the feedback regarding our parking as well as our breakfast. We hope you will return so that we can provide you an even superior experience.

3
Family Business Business

The room was spacious. The woman’s checking me in seemed as if she was rushing me and I had mentioned I had my 3 children with me and she told me she was aware but later when walking through the lobby she told me I had a lot of other kids with me (which I didn’t). There was also what seemed to be a homeless lady just hanging out in the lobby for hours. It was strange.

By on Jul 26, 2021

Review comment responded on Jul 27, 2021

Your review is greatly appreciated, though it is very disappointing to learn of the bad impression we made . I would like to apologize for not exceeding your expectations and for the inconvenience this caused you. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to our services to ensure we offer a better experience and overall impression of our facilities. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience and change your perception of our hotel.

1
Business Business

they didn’t get pack back to be pre check options and we’re not helpful at all they didn’t even answer the phone, this place is a taped off pool in the middle of a parking lot and robots walking around. eww rude on the phones when you call back too. Don’t go there. disgusting.

By on Jun 30, 2021

Review comment responded on Jul 1, 2021

I am very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. I hope you'll accept our sincere apologies for the lapse in service and inconvenience that you encountered. We do hope that you'll return to see how we are continuously improving to impress our guests more with each visit.

5
Everyone

By on May 30, 2021

Review comment responded on Jun 10, 2021

We love hearing that we were able to provide you with such a wonderful experience. Our goal is to provide every guest with an exceptional stay. We look forward to your next stay!

4
Family

Nothing special

By on May 25, 2021

Review comment responded on May 26, 2021

Thank you for sharing this experience with us. We truly value you feedback with regards to our hotel. We hope to see you again in the future. Thank you for your valuable business.

5
Partner Couples

Well managed, competent staff, very good standard of housekeeping.

By on May 13, 2021

Review comment responded on May 14, 2021

We sincerely appreciate your valued business and thank you for taking the time to rate your stay. It was wonderful to have you and we would like to invite you back the next time you are in the area.

5
Everyone

By on May 1, 2021

Review comment responded on May 11, 2021

From all of us, thank you for the fantastic rating! It was an honor to have you as a guest. Please choose us again on your next visit to the area!

5
Everyone

By on Mar 15, 2021

Review comment responded on Mar 26, 2021

It was our pleasure to provide you with such a wonderful experience. Please do come see us again very soon!

2
Everyone

No in room coffee maker! That's the main reason for my bad review, but the room was also kind of weird and seemed unfinished.I think they were doing some work on the hotel during my stay, as I was woken up by banging noises around 5:00 a.m. I would not stay here again.

By , from Las Vegas on Dec 11, 2020

Review comment responded on Dec 15, 2020

Please accept our sincerest apologies for the housekeeping issues that you encountered during your stay in our hotel. Our housekeeping staff is held to a very high standard and we appreciate that you've informed us of a need to address housekeeping policies and procedures. We are always looking for ways to improve upon the guest experience and I hope you will return to see how we continue to grow and evolve.

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