Skip to main content
Beginning of main content

Recent guest reviews

The hotel is convenient for airport and travel. City area immediately adjacent to hotel is not good for walking or food.

Very clean, nicely refurnished, good lighting, very comfortable bed. Convenient airport shuttlrz

There were bugs in the hotel room alone with dirty lining

They didn’t let me stay cuz I live in Phoenix!

clean rooms, friendly staff

Staff very helpful after late night arrival.

I made a reservation then got email from the hotel via Orbitz telling me that they couldn’t allow me to stay because they are an “airport” hotel and I lived too close (within 40 miles of the property) for them to accommodate my stay. When I tried to call Orbitz as directed to cancel and revive a refund 5x there hold times ranged from 2-7HOURS!!!! Still waiting to reach them. Will NEVER used Orbitz or stay on a Best Western hotel or motel

Don’t stay here.

Very clean

This is an amazing hotel but there is no where to eat and doordash charged me sn extra $20 to deliver and all there other cost so i ordered all my food in 1 Dash and it cost me $120 Lunch dinner and a breakfast sandwitch for morning . So plesse just know to get food to your room ids very high . I flew in and cought shuttle so i had no way to get out! Uber was way too high. So glad it was just 1 night.

We were pleasantly surprised by the facility. I would absolutely stay there again. Room was recently updated and spacious.

Dont expect too much fancy, like other best Western hotels in other states.

Conveniently located near the airport with a free shuttle. The floors were updated which was really nice. I think it's fine for an overnight stay when your flight gets in late but I don't think I would spend my whole vacation here.

Great prices

Nothing. Didn’t feel comfortable

The bed was the best I’ve slept on in years. The room itself was spacious (handicap), clean but old. My only complaint was when we checked out , there was no “bagged” breakfast as advertised. We were scheduled for a shuttle to the airport and then a shuttle home with no chance for food. And I’m diabetic. We bought some crackers along the way.

Very clean room. Quiet and safe environment

E Van Buren St Phoenix AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Free airport shuttle
  • Outdoor pool

Located in Downtown Phoenix within a short stroll of Celebrity Theater, SureStay Hotel by Best Western Phoenix Airport is within a 10-minute drive Phoenix Convention Center. This 95-room hotel welcomes guests with conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Rooms

All 95 rooms provide microwaves, refrigerators, and coffee makers. 49-inch LCD TVs come with digital channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Free weekday newspapers, free local calls, and ironing boards are also standard.


Property features

Guests of SureStay Hotel by Best Western Phoenix Airport enjoy an outdoor pool, free WiFi in public areas, and a business center. You can take advantage of free parking, along with a free airport shuttle (available 24 hours). The front desk has multilingual staff standing by 24 hours a day to assist with securing valuables and luggage storage. Additional amenities include coffee/tea in a common area, a computer station, and free newspapers.

Room options

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for SureStay Hotel by Best Western Phoenix Airport

Everyone (47) Couples (19) Family (34)
4
Friends

The hotel is convenient for airport and travel. City area immediately adjacent to hotel is not good for walking or food.

By on Sep 14, 2021

5
Partner Couples

Very clean, nicely refurnished, good lighting, very comfortable bed. Convenient airport shuttlrz

By on Aug 22, 2021

1
Family with small children

There were bugs in the hotel room alone with dirty lining

By on Aug 22, 2021

2
Everyone

They didn’t let me stay cuz I live in Phoenix!

By on Aug 17, 2021

4
Partner Couples

clean rooms, friendly staff

By on Aug 2, 2021

4
Everyone

Staff very helpful after late night arrival.

By on Jun 29, 2021

5
Everyone

By on Jun 22, 2021

1
Partner Couples

I made a reservation then got email from the hotel via Orbitz telling me that they couldn’t allow me to stay because they are an “airport” hotel and I lived too close (within 40 miles of the property) for them to accommodate my stay. When I tried to call Orbitz as directed to cancel and revive a refund 5x there hold times ranged from 2-7HOURS!!!! Still waiting to reach them. Will NEVER used Orbitz or stay on a Best Western hotel or motel

By on Jun 20, 2021

1
Everyone

Don’t stay here.

By on Jun 10, 2021

5
Family

Very clean

By on May 16, 2021

SureStay Hotel by Best Western Phoenix Airport

3037 E Van Buren St, Phoenix, AZ 85008
url importing http://sso-opn.orbitz.com/Phoenix-Hotels-SureStay-Hotel-by-Best-Western-Phoenix-Airport.h874177-p2.Hotel-Reviews
There was an error importing /Phoenix-Hotels-SureStay-Hotel-by-Best-Western-Phoenix-Airport.h874177-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Phoenix-Hotels-SureStay-Hotel-by-Best-Western-Phoenix-Airport.h874177-p2.Hotel-Reviews

Frequently asked questions