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Recent guest reviews

Great experience overall.

Nice and clean, exellent atention, bonito limpio habitacion amplia y disfrute mucho mi estadia

Overall good stay.

Great staff and location.

Staff were amazing. Helpful and always went out of their way to make sure our stay was great. The elevators are very confusing. Spent a lot of time trying to get to the room and the ground floor.

From the moment we parked to the moment we checked out the staff was extremely friendly and helpful. The room was clean and the view was incredible

Beautiful property with great restaurant. The convention they held was a little mismanaged, but nothing that made the experience awful.

Good clean and pet friendly. Great staff. Good breakfast..

I did not like having the entire 26th floor being renovated with dust from that project coming through the air-conditioning vents. I did not like having the water turned off throughout the hotel from 10 a.m. until 4 p.m. 2 days in a row. On the 3rd day we were leaving town, so don't know when they turned the water back on. I did not know the hotel was undergoing renovation when I was booked there.

Parking was $25 extra per night and that was not very well disclosed in orbitz

Great stay here, front desk employees were extremely friendly. Room was clean! Definitely will stay here again

It is in walking distance to other places to eat. The property is very clean. My check in was super quick and easy. The concierge and valets were very friendly and helpful. My room was nice and cool, The bed was my favorite. I have troubling staying asleep. In that bed, I fell asleep quickly and I stayed sleep the whole night. I want that mattress! I was only there for a short stay and was out of the room most of the time. I would definitely go back. My only issue was there was no microwave in the room. They can move the safe to the closet and add a mini microwave on top of the mini fridge. I wanted to reheat my delicious leftovers from a restaurant. I had to throw them away because I had no way to do it. Other than that, I had a wonderful stay.

Great location, restaurants and bars were close by.

Great location downtown. Walking distance to the arena and great restaurants

Hotel site and amenities are great. Guest service is great

N 3rd Street Phoenix AZ

Hotel highlights

  • Walking distance to Phoenix Convention Center and Roosevelt Row
  • Free WiFi in public areas
  • Onsite dining
  • 24-hour fitness center

Located in Downtown Phoenix, Sheraton Phoenix Downtown is within a 5-minute walk of popular attractions such as Phoenix Convention Center and Roosevelt Row. This 4-star hotel has 1003 guestrooms and offers conveniences like a restaurant, a 24-hour fitness center, and a 24-hour business center.


Dining

Enjoy a leisurely bite to eat at & More, the hotel's onsite restaurant. Full breakfast is offered for a fee each morning from 6:00 AM to 11:00 AM.


Rooms

All 1003 rooms feature refrigerators, coffee makers, and safes. Guests can expect WiFi, wired Internet, and 65-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and designer toiletries, and beds are dressed in down comforters. Other amenities include phones, ironing boards, and desks.


Property features

At Sheraton Phoenix Downtown, guests have access to a 24-hour fitness center, free WiFi in public areas, and conference space. Parking is available for USD 26.00 per night (USD 36.00 per night for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with securing valuables, luggage storage, and concierge services. Additional amenities include a 24-hour business center, a computer station, and express check-out.

Room options

Suite, 2 Double Beds, Non Smoking

2 Double Beds | Sleeps 5

Executive Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Executive Room, 2 Double Beds, Non Smoking, City View

2 Double Beds | Sleeps 4

Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Sheraton Phoenix Downtown

Everyone (19) Couples (4) Family (12)
5
Family

Great experience overall.

By on May 9, 2021

Review comment responded on May 10, 2021

Dear Valued Guest, Thank you for the great review! It is always exciting to know that we exceeded your expectations, and we are glad you could experience our true oasis in the heart of downtown Phoenix. It was our pleasure hosting you at Sheraton Phoenix Downtown, and we hope to see you again soon. Hotel Management

5
Friends

Nice and clean, exellent atention, bonito limpio habitacion amplia y disfrute mucho mi estadia

By on May 8, 2021

Review comment responded on May 12, 2021

Dear Valued Guest, Thank you for the great review! It is always exciting to know that we exceeded your expectations, and we are glad you could experience our true oasis in the heart of downtown Phoenix. It was our pleasure hosting you at Sheraton Phoenix Downtown, and we hope to see you again soon. Hotel Management

4
Family

Overall good stay.

By on May 6, 2021

5
Friends

Great staff and location.

By on May 1, 2021

Review comment responded on May 2, 2021

Dear Valued Guest, It was a pleasure reading your review of Sheraton Phoenix Downtown. We have an exceptional team whose top priority is making sure every guest is comfortable and happy, so we look forward to sharing your compliments with them.! We are grateful for the recommendation and thank you for choosing us. Hotel Management

4
Family Family

Staff were amazing. Helpful and always went out of their way to make sure our stay was great. The elevators are very confusing. Spent a lot of time trying to get to the room and the ground floor.

By on Jan 1, 2020

5
Friends

By , from NY on Oct 11, 2019

5
Partner Couples Family

From the moment we parked to the moment we checked out the staff was extremely friendly and helpful. The room was clean and the view was incredible

By on Sep 8, 2019

5
Everyone

By on Sep 5, 2019

5
Family Friends

Beautiful property with great restaurant. The convention they held was a little mismanaged, but nothing that made the experience awful.

By on Sep 2, 2019

5
Family Family

Good clean and pet friendly. Great staff. Good breakfast..

By , from California on Jul 21, 2019

Sheraton Phoenix Downtown

340 N 3rd Street, Phoenix, AZ 85004
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