Skip to main content
Beginning of main content

Recent guest reviews

Specifically called ahead several hours asking for an early check-in. Front desk assured us that was possible and "notes are entered in the record." Bear in mind, "early" at this hotel is simply before 4pm. Not only was it not possible once we arrived as committed, but poor service from the front desk and a delay to us not being able to even get to our room until 4:30pm Underwhelming for a hotel of this price point.

This is our second time at this property. Love the pool area with the slide and lazy river for the kids. Bonus: it has an adult pool. You can buy drinks and food at the pool and they come around serving as well. Rooms were decent and big. I liked the little store in the lobby. The hallways have a CVS vending machine which was cool when you need pain meds or something. The property has a restaurant and bar and a nice patio area overlooking the golf course.

Amazing place. Literally looks like the photos! Such great staff and service. Wonderful housekeeping and just the best time hubby and I had!

Lovely property that is overrun by locals. If you don’t mind paying to stay in a place that is ruled by those not staying at the property then this is the place for you. The pool is great, property is well taken care of. The birds are a bit unruly and will steal your food if sitting outside. I wouldn’t give it a 4-5 star rating. Understaffed.

Great property with an amazing pool and courtyard. Lots of space and well manicured grounds. Some of the restaurants were shut down due to the pandemic but overall it was fantastic. We will definitely go back.

Slow service in only breakfast location. Never got the milk I asked for my tea on two mornings. Burnt toast and burnt bacon. Waited over 20 minutes for breakfast one morning while other tables had been waited on and left !

Amazing place! Staff is beyond nice and helpful. I have been there twice and would go again.

Nice nice nice nice nice nice nice nice nice nice nice nice

Beautiful resort! Rooms and all areas were clean and well appointed.

Terrible , the communication was not there at all they charged me for breakfast even though was included they charged me $50 extra per night “upgraded room” that I never asked or approved .

Poor service. No room service i was there for three night.

It is a great place to take your family. Loved the 2 acres of pools!

wonderful oasis in Scottsdale. enjoy the nice resort

It’s is good facility a bit overpriced. Otherwise, neat and clean. Staff is courteous. My room was little away from the elevators that could be a problem for people with disabilities .

the entire property was spectacular. room, gym, bars, restaurants, ambiance, everything perfect.

Most of the staff was was very nice and attentive. The property and amenities are nice as well. The biggest draw back for me is cleanliness. The pools are nice but the water can get really filthy. I get that this was summer and a family oriented hotel but the water was often simply gross. The rooms were nice but not clean. I stayed 7 nights and the bed sheets were not changed once, the carpet was filthy, and big cobwebs in various locations as well.

Gorgeous resort, wish we could have stayed longer!

Great for families there’s plenty to do with the kids from bike riding to swimming, putt-putt -and rock climbing. Good variety of food served at the different restaurants. Friendly staff throughout hotel.

E Doubletree Ranch Rd Scottsdale AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Spa
  • 10 outdoor pools

Located in South Scottsdale, Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch is within a few miles (5 km) of sights such as Salt River Fields at Talking Stick and Butterfly Wonderland. This 493-room, 4.5-star resort has 10 outdoor pools along with a full-service spa and 3 restaurants.


Dining

Relish the Mexican cuisine at SWB, a southwest bistro, one of 3 onsite restaurants. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6:30 AM to 11:00 AM.


Rooms

All 493 recently renovated rooms provide iPod docks, refrigerators, and minibars. Guests can expect to find free WiFi and 65-inch LED TVs with digital channels and first-run movies. Bathrooms offer hair dryers and designer toiletries, and pillowtop beds with Egyptian cotton sheets ensure a restful night. Coffee makers, free newspapers, and free local calls are also standard.


Property features

Guests of Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch have access to a full-service spa, 10 outdoor pools, and a health club. Valet parking is offered for USD 35 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and dry cleaning/laundry. Other amenities at this luxury resort include free WiFi in public areas, a meeting room, and a business center.

Room options

Room, 2 Queen Beds, Courtyard View

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Courtyard View

1 King Bed | Sleeps 3

Room, 1 King Bed, Mountain View

1 King Bed | Sleeps 3

Room (2 Queen Beds with Sofa bed)

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Guest reviews for Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch

Everyone (27) Couples (5) Family (14)
2
Family

Specifically called ahead several hours asking for an early check-in. Front desk assured us that was possible and "notes are entered in the record." Bear in mind, "early" at this hotel is simply before 4pm. Not only was it not possible once we arrived as committed, but poor service from the front desk and a delay to us not being able to even get to our room until 4:30pm Underwhelming for a hotel of this price point.

By on Sep 7, 2021

Review comment responded on Sep 9, 2021

Thank you so much for your feedback and we apologize for caused inconvenience during your check in at Hyatt Regency Scottsdale. We take customer service very seriously and will follow up with our team to improve our services. Thank you again and we hope to host you soon again and make things right next time.

5
Family

This is our second time at this property. Love the pool area with the slide and lazy river for the kids. Bonus: it has an adult pool. You can buy drinks and food at the pool and they come around serving as well. Rooms were decent and big. I liked the little store in the lobby. The hallways have a CVS vending machine which was cool when you need pain meds or something. The property has a restaurant and bar and a nice patio area overlooking the golf course.

By on Aug 5, 2021

Review comment responded on Sep 9, 2021

Thank you so much for staying with us and for your wonderful feedback. We are so glad that you had a great time with us and enjoyed hotel amenities during your visit. We hope to host you soon again.

5
Partner Couples

Amazing place. Literally looks like the photos! Such great staff and service. Wonderful housekeeping and just the best time hubby and I had!

By on Jul 31, 2021

Review comment responded on Sep 9, 2021

Thank you for your wonderful feedback! We are so happy to hear that you had a great time staying with us. We hope to host you soon again!

3
Family

Lovely property that is overrun by locals. If you don’t mind paying to stay in a place that is ruled by those not staying at the property then this is the place for you. The pool is great, property is well taken care of. The birds are a bit unruly and will steal your food if sitting outside. I wouldn’t give it a 4-5 star rating. Understaffed.

By on Jun 11, 2021

5
Family

Great property with an amazing pool and courtyard. Lots of space and well manicured grounds. Some of the restaurants were shut down due to the pandemic but overall it was fantastic. We will definitely go back.

By on Apr 14, 2021

Review comment responded on Apr 25, 2021

The grounds of the resort truly are beautiful! Thank you for sharing your feedback!

3
Family

Slow service in only breakfast location. Never got the milk I asked for my tea on two mornings. Burnt toast and burnt bacon. Waited over 20 minutes for breakfast one morning while other tables had been waited on and left !

By , from chicago on Sep 8, 2020

Review comment responded on Sep 11, 2020

We appreciate your feedback and will be sure to share it with the Food and Beverage team. We strive to provide wonderful service and I apologize that we fell short of that mark. Thank you for staying with us.

5
Friends

Amazing place! Staff is beyond nice and helpful. I have been there twice and would go again.

By , from California on Aug 31, 2020

Review comment responded on Sep 3, 2020

Thank you very much!!

5
Business Business

Nice nice nice nice nice nice nice nice nice nice nice nice

By on Aug 13, 2020

Review comment responded on Aug 13, 2020

Thank you so much for staying with us!

5
Family with small children

Beautiful resort! Rooms and all areas were clean and well appointed.

By , from Milwaukee,WI on Aug 10, 2020

Review comment responded on Aug 10, 2020

Thank you so much for staying with us.

1
Partner Couples

Terrible , the communication was not there at all they charged me for breakfast even though was included they charged me $50 extra per night “upgraded room” that I never asked or approved .

By , from Scottadale on Jul 12, 2020

Review comment responded on Jul 19, 2020

Thank you so much for your candid feedback. In reviewing your reservation it looks like your concerns were addressed prior to your departure, but if we can be of assistance in anyway please feel free to contact us directly!

Hyatt Regency Scottsdale Resort and Spa at Gainey Ranch

7500 E Doubletree Ranch Rd, Scottsdale, AZ 85258
url importing http://sso-opn.orbitz.com/Phoenix-Hotels-Hyatt-Regency-Scottsdale-Resort-and-Spa-at-Gainey-Ranch.h24193-p2.Hotel-Reviews
There was an error importing /Phoenix-Hotels-Hyatt-Regency-Scottsdale-Resort-and-Spa-at-Gainey-Ranch.h24193-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Phoenix-Hotels-Hyatt-Regency-Scottsdale-Resort-and-Spa-at-Gainey-Ranch.h24193-p2.Hotel-Reviews

Frequently asked questions