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Recent guest reviews

It was ok. I enjoyed my stay there.

The nicest Hotel we have ever stayed. friendly staff, and large rooms.

Close to everything

This hotel was really family friendly. We enjoyed the room space and the pool/ hot tub! The grab and go breakfasts were awesome, not just cold items.

Great location to everything. Easy access to highways, dining, shopping.

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The only thing I did not like is requesting room service. You have to tell them every day if you want your room cleaned otherwise they will not come. There were 2 days that we requested service and they never showed up. They should just come on a regular daily basis.

Over the years we have stayed here several times. It has been a couple years since the last time. The condition of the property has declined. The hallway carpet was tearing and dirty. The furniture was scratched and worn. The staff are very friendly and helpful. Everyone puts their trash and used linens in the hallway for collection because they only clean your room once every 5 days. I feel it is unsanitary to have used towels in the hallway. We stayed 3 nights, it felt dirty to not have the room cleaned by the 3rd night.

The property was well located.

Friendly staff and clean hotel. Perfect stay.

We enjoyed our stay, check in was quick, staff are friendly and provided excellent service. Will stay again in the future.

The place was well cared for...clean...inside and outside! I walked around the property many times over the course of our stay. You just would not see trash lying around inside or in the parking lot! I met the Manager(Top Man). He had it all together...and so did his staff. Wish all places could learn from this GM.

The staff was exceptionally friendly.

The staff were very freindly, all the way around. Room was great, room to spread out and relax. Very convenient to the freeway and shopping.

Excellent location

I really loved this hotel! It felt very safe and clean. It was nice and quiet and staff was very friendly. My only “complaint” would be the bed was very very firm but that is more of a personal thing! Awesome place to stay!

I liked the location of this property, but I disliked many things about the property itself. The staff was extremely unfriendly, except for the maintenence man. Every trip to the front desk was met with extremely icy reception. Not worth half what we paid for this expensive weekend.

Very clean, and great location. breakfast was still kinda Togo things and not much of a selection

Great service nice and clean big rooms great area

W Bass Pro Drive Mesa AZ

Hotel highlights

  • Free buffet breakfast
  • Free WiFi and wired Internet in rooms and public areas
  • Free parking
  • Onsite dining

Located in Mesa Grande within a short walk of Mesa Riverview, Hyatt Place Phoenix/Mesa is within 2 miles (3 km) of other popular sights such as Sloan Park. This 152-room, 3-star hotel has free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Start your day off right with a free buffet breakfast, served each morning from 7:00 AM to 9:00 AM. Sit down for a leisurely bite to eat at the onsite café, or enjoy a drink at the bar/lounge. You can get a quick energy boost at the coffee shop/café.


Rooms

All 152 air-conditioned accommodations feature sitting areas. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer hair dryers. Sofa beds, microwaves, and refrigerators are other standard amenities.


Property features

Guests staying at Hyatt Place Phoenix/Mesa enjoy an outdoor pool, a gym, and free WiFi in public areas. You can take advantage of free parking, along with a free area shuttle. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, luggage storage, and securing valuables. Additional amenities include a spa tub, conference space, and a business center.

Room options

Room, 2 Queen Beds, Accessible

2 Queen Beds | Sleeps 5

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 6

Room, 2 Queen Beds

2 Queen Beds | Sleeps 6

Room, 1 King Bed, Accessible, Bathtub

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Hyatt Place Phoenix/Mesa

Everyone (12) Couples (7) Family (20)
5
Partner Couples

It was ok. I enjoyed my stay there.

By on Nov 12, 2021

Review comment responded on Nov 13, 2021

Thank you for this excellent rating, Frederick! We're always working hard to provide a high-quality experience for all of our guests so It's wonderful to hear that you had such an enjoyable stay at Hyatt Place Phoenix/Mesa! We'd love to host you again someday for yet another unforgettable visit.

5
Family

The nicest Hotel we have ever stayed. friendly staff, and large rooms.

By on Sep 30, 2021

Review comment responded on Sep 30, 2021

Thank you for the great rating, Randy! We are always working very hard to provide a high-quality experience for all of our guests. It's excellent to hear that you had a lovely stay at Hyatt Place Phoenix/Mesa! We hope you plan on staying with us again soon! We're looking forward to your next visit! Have a splendid day!

5
Family

Close to everything

By on Aug 29, 2021

Review comment responded on Aug 29, 2021

Thank you for the perfect rating, Frank! We are very pleased to hear that you had a wonderful stay at Hyatt Place Phoenix/Mesa. Providing satisfying and comfortable stays is always what we strive for. We'd love to have you back again soon! Thanks again! Have a great day!

5
Family with small children

This hotel was really family friendly. We enjoyed the room space and the pool/ hot tub! The grab and go breakfasts were awesome, not just cold items.

By on Aug 24, 2021

Review comment responded on Aug 24, 2021

Thank you for the lovely review, Johnica! We are very proud to hear about the wonderful stay you had at Hyatt Place Phoenix/Mesa. It is great to hear that you found our accommodations and amenities to be so agreeable! We hope you plan on staying with us again soon as we'd love to share another great experience with you. Thanks again! Have a wonderful day!

5
Partner Couples

Great location to everything. Easy access to highways, dining, shopping.

By on Aug 9, 2021

Review comment responded on Aug 9, 2021

Thank you for taking the time to share this lovely review! We're so glad to know you had such an enjoyable experience with us at Hyatt Place Phoenix/Mesa. We're also thrilled you enjoyed our central location and proximity to so many of the city's best attractions. That's what we like to see! We'd love to host you again so we can share yet another unforgettable experience with you! Have a wonderful day!

5
Family

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By on Aug 4, 2021

Review comment responded on Aug 4, 2021

Thanks for the perfect rating. We're pleased to hear that you have fully enjoyed your stay at Hyatt Place Phoenix/Mesa, as we strive to create a full service experience for our guests. We can't wait to see you again soon! Have a fantastic day!

3
Family

The only thing I did not like is requesting room service. You have to tell them every day if you want your room cleaned otherwise they will not come. There were 2 days that we requested service and they never showed up. They should just come on a regular daily basis.

By on Aug 4, 2021

Review comment responded on Aug 4, 2021

We appreciate the time you’ve taken to share your feedback. Although we’re delighted to hear that you enjoyed our hotel overall, it’s disappointing to hear that you weren't completely satisfied with our housekeeping. We pride ourselves on providing excellent service and a comfortable environment to our guests at all times so please know that your concerns will be addressed to the appropriate members of our team moving forward. We do hope you allow us another opportunity to share a more positive experience with you soon.

3
Family

Over the years we have stayed here several times. It has been a couple years since the last time. The condition of the property has declined. The hallway carpet was tearing and dirty. The furniture was scratched and worn. The staff are very friendly and helpful. Everyone puts their trash and used linens in the hallway for collection because they only clean your room once every 5 days. I feel it is unsanitary to have used towels in the hallway. We stayed 3 nights, it felt dirty to not have the room cleaned by the 3rd night.

By on Aug 3, 2021

Review comment responded on Aug 3, 2021

Thank you for taking the time to share your feedback. We were disappointed to learn that the condition of our hotel did not meet your expectations. Please be assured that this is not the standard that we aspire to and we will share your concerns with the appropriate members of our team moving forward. We hope you allow us the chance to share a more positive experience with you soon.

3
Family

The property was well located.

By on Jul 16, 2021

Review comment responded on Jul 16, 2021

Thank you for the feedback. We strive to share a pleasant experience with all of our guests. We do hope to see you again soon so we can share a more positive encounter with you.

5
Everyone

Friendly staff and clean hotel. Perfect stay.

By on Jul 9, 2021

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