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Recent guest reviews

The beds had dirty soiled linens with body fluids. Had towels, no face cloths. It's a health hazard. The property isn't well lit. No security. No elevators. Ice machines are placed in areas that are dark isolated. I had no room service during my 3 night stay. Very disappointing!

This place is great! Friendly staff and very clean rooms!

the room is smoky, the bed sheets are dirty, the electric stove does not work.

Great value! Nice architecture and structure in good shape. Good quality Bed linens and towelS in clean Rooms. Very friendly and helpful staff. Quiet (even though our pet friendly room was close to the pool). The manager seems to be very active In making this an attractive destination. For example, complementary breakfast and a happy hour. Definitely recommend.

We stayed here for one night before driving to Sedona. It was okay for our stay

I loved the pool, and that there were plenty of things to do. The only thing I didn't like was cabinets in the kitchen was falling off.

Had a good buffet breakfast with long hours and a complimentary cocktail hour. The bed was very comfortable There were numerous maintenance issues left unattended and no response when we called about one

Staff was great at check-in and at the bar. But my room was not ready until 7:30 PM and at check-out, they wouldn't even give me 30 extra minutes!

Liked: Location. Not great: mattress on foldout bed was terrible, pipes knocked as if someone were knocking on the doors, at happy hour they were out of complimentary red wine. I said I would have a bourbon as a 2nd choice, & they said it would cost $4. They should have comped that because they ran out of wine.

There was a problem with the shuttle service but the next day the manager and the wonderful gal behind the front desk helped to compensate for all this. The walls to the rooms are paper thin and the rooms themselves are outdated and not the cleanest

Ok place to stay. Needed a place for a night between flights. Close to airport.

It was all as expected for what it was... place to crash for the night to hit the road again the next morning. Clean, comfortable, friendly staff and decent continental breakfast.

The facility was ok. The couch in pur room was a bit worj and dirty. The breakfast was good and a good variety. It was a good room for the price and everything worked in the room.

The property was nice and clean. It was presentable. There isn't about the property that I could complain about it.

The hotel staff was helpful. The room/suite was clean and updated. Incl. a small kitchenette which would have been nice for a longer stay. PJs Cafe staff were friendly.Enjoyed watching the Super Bowl game (offered inexpensive drink and food specials) and having breakfast there. The pool area was clean and well taken care of.

W Baseline Rd Tempe AZ

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Outdoor pool
  • Fitness center
  • Rooftop terrace

Located within a 5-minute walk of Arizona Mills Mall, Hotel Tempe/Phoenix Airport InnSuites at the Mall is within a 15-minute stroll of Sea Life Aquarium. This 160-room, 3-star hotel has conveniences like an outdoor pool, free in-room WiFi, and a fitness center.


Dining

Satisfy your hunger from the comfort of your room with room service.


Rooms

All of Hotel Tempe/Phoenix Airport InnSuites at the Mall's 160 rooms are recently renovated and have an array of amenities, including microwaves, coffee makers, and free international calls. Guests can expect flat-screen TVs with cable channels, along with free WiFi and wired Internet. Pillowtop beds grant a restful night's sleep, and bathrooms offer hair dryers and free toiletries. Other amenities include free long-distance calls, free local calls, and safes.


Property features

Guests staying at Hotel Tempe/Phoenix Airport InnSuites at the Mall enjoy an outdoor pool, a fitness center, and a spa tub. Onsite parking is available for a fee. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and tours or tickets. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a rooftop terrace, free WiFi in public areas, and conference space.

Room options

Executive Suite, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Single Room

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Studio, 2 Queen Beds

2 Queen Beds | Sleeps 4

Studio, 1 King Bed with Sofa bed

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for Hotel Tempe/Phoenix Airport InnSuites at the Mall

Everyone (36) Couples (8) Family (25)
2
Family

The beds had dirty soiled linens with body fluids. Had towels, no face cloths. It's a health hazard. The property isn't well lit. No security. No elevators. Ice machines are placed in areas that are dark isolated. I had no room service during my 3 night stay. Very disappointing!

By on Dec 5, 2020

5
Friends Business Business

This place is great! Friendly staff and very clean rooms!

By , from Las Vegas, nv on Aug 12, 2020

3
Everyone

By on Aug 1, 2020

2
Family with small children Family

the room is smoky, the bed sheets are dirty, the electric stove does not work.

By , from Oregon on Jul 29, 2020

4
Family

Great value! Nice architecture and structure in good shape. Good quality Bed linens and towelS in clean Rooms. Very friendly and helpful staff. Quiet (even though our pet friendly room was close to the pool). The manager seems to be very active In making this an attractive destination. For example, complementary breakfast and a happy hour. Definitely recommend.

By , from Mazatlan on Jun 25, 2020

3
Everyone

We stayed here for one night before driving to Sedona. It was okay for our stay

By on Jun 21, 2020

5
Partner Couples

I loved the pool, and that there were plenty of things to do. The only thing I didn't like was cabinets in the kitchen was falling off.

By , from Dewey on Jun 1, 2020

3
Everyone

By on May 20, 2020

1
Everyone

By on May 19, 2020

5
Everyone

By on Apr 14, 2020

Hotel Tempe/Phoenix Airport InnSuites at the Mall

1651 W Baseline Rd, Tempe, AZ 85283
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