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Recent guest reviews

Like the conditions of the Hotel and the room. Everything was clean and in good working condition

The room was clean the staff was nice but the area outside is super dirty and there is a lot of homeless around. The price is expensive for the area.

Didn't like 200 dollar deposit at site was not expecting it since i paid on site, our room wasn't ready i think they overbooked so i had to wait for them to check if they room size that i paid for

area wasn't as great as other reviews stated, ppl asking for money in the parking lot, homeless in the parking lot. security did come out at night though. pool was broke, (was not listed on the site prior to booking) parking lot had broken glass all over, AC unit was about to go out as it would make a huge clunking noise and woke us up several times throughout the night and the last straw as to why we cut our stay short, was after having our room smell like weed inside it. front desk said it was probably coming through vents, it wasn't smelling in the halls at all and i know what weed smells like and for how strong it was, it was, it defiantly was not coming through a vent. used to have close friends smoke so im not stupd. i really feel like someone was in our room smoking while we were away. i don't care if ppl smoke but when your young kids are asking what that smell is in your ROOM, i take issue. this is the 3rd time at a holiday inn the last 5 months and 2 our of 3 times have been bad. about to ditch the loyalty account and move to a different company. very disappointed!! only thing i loved about this hotel was the size of the room. they were huge

Jody at the front desk was awesome, from our fast and seam-less check-in to helping us with questions and needs through-out our stay.

The hotel was convenient to restaurants, shopping and freeways.

The room was very clean and those responsible for the daily upkeep of the room did a very good job. The only negative was that a majority of the television channels were blocked. We told management of the problem but maintenance did not/could not fix this problem...

Location.. Close to the mall and easy to access freeway

Right off the freeway. Very spacious clean rooms. Great breakfast, coffee. Nice pool and jacuzzi.

Severe lack of pool maintenance. I wouldn't go in that pool.

The receptionist was rude and kind of descriminative. She treats customers as dumbmer than her. And is not friendly.

I love the room and how clean it was. The staff was very rude and would not let us check in until exactly 3:00. I will never stay here again.

Not a bad hotel, just old. Would probably rate it higher if newer.

The hotel was close to everything I needed, though it was further from ASU than I'd anticipated. The hotel lobby was clean, the rooms were clean and quiet. The staff was friendly and there was plenty of food available at breakfast.

I was very well pleased with my stay at the Holiay Inn Express. My room was very clean and had everything I needed - mini - fridge, coffee (needed more sweetener), extra blankets and great lotion from Bath and Body. It was very clean. I really liked the charging port by the bed. The rug and furniture had seen some wear and tear and the shower faucet wouldn't stopped dripping, but it was still very comfortable. The staff was super friendly and helpful. I also appreciated how clean the exercise room was. The equipment all looked brand new and there was a nice, large TV to watch. There was even a yoga mat. The breakfast was what you would expect from a hotel. Not a ton of choices, but it was fresh and hot. I liked tht there were good creamers for the coffee. The lobby was under construction, so there wasn't a lot of free sitting space or a TV. I just took my breakfast up to my room. I really liked that I had an extra hour to check out since they were having a weekend special. Overall, I would definitely stay here again.

meet my expectations. room was spacious, clean and comfortable. Location was perfect. Will recommend to friends and family.

W Baseline Rd Tempe AZ

Hotel highlights

  • Free breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Holiday Inn Express & Suites Tempe, an IHG Hotel places you within a 15-minute drive of popular attractions such as Arizona State University and Grady Gammage Memorial Auditorium. This 128-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and free in-room WiFi.


Dining

Free breakfast is included with your stay and is served each morning.


Rooms

All 128 soundproofed accommodations feature sitting areas. Guests can expect free WiFi and LCD TVs with digital channels. Bathrooms offer hair dryers and free toiletries. Refrigerators, coffee makers, and free local calls are also standard.


Property features

Guests staying at Holiday Inn Express & Suites Tempe, an IHG Hotel enjoy an outdoor pool, a fitness center, and a spa tub. There's free parking if you drive. Multilingual staff at the front desk are standing by 24/7 to help with tours or tickets, dry cleaning/laundry, and luggage storage. Additional amenities include free WiFi in public areas, a meeting room, and a 24-hour business center.

Room options

Executive Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, Accessible, Non Smoking (Hearing)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Hearing, Roll-In Shower)

1 King Bed | Sleeps 3

Standard Room

1 Double Bed | 2 Double Beds | Sleeps 2

Guest reviews for Holiday Inn Express & Suites Tempe, an IHG Hotel

Everyone (8) Business (6) Couples (8) Family (21) Other (1) Friends (1)
5
Everyone

Like the conditions of the Hotel and the room. Everything was clean and in good working condition

By on Aug 14, 2021

Review comment responded on Aug 16, 2021

Thank you for your feedback! Sincerely, Management

3
Family

The room was clean the staff was nice but the area outside is super dirty and there is a lot of homeless around. The price is expensive for the area.

By on Jul 18, 2021

Review comment responded on Jul 19, 2021

Thank you for taking the time to tell us about your experience at Holiday Inn Express TEMPE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

3
Family

Didn't like 200 dollar deposit at site was not expecting it since i paid on site, our room wasn't ready i think they overbooked so i had to wait for them to check if they room size that i paid for

By on May 23, 2021

Review comment responded on May 24, 2021

Thank you for taking the time to tell us about your experience at Holiday Inn Express TEMPE. Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future. Again, thank you for choosing Holiday Inn Express.

2
Family with small children

area wasn't as great as other reviews stated, ppl asking for money in the parking lot, homeless in the parking lot. security did come out at night though. pool was broke, (was not listed on the site prior to booking) parking lot had broken glass all over, AC unit was about to go out as it would make a huge clunking noise and woke us up several times throughout the night and the last straw as to why we cut our stay short, was after having our room smell like weed inside it. front desk said it was probably coming through vents, it wasn't smelling in the halls at all and i know what weed smells like and for how strong it was, it was, it defiantly was not coming through a vent. used to have close friends smoke so im not stupd. i really feel like someone was in our room smoking while we were away. i don't care if ppl smoke but when your young kids are asking what that smell is in your ROOM, i take issue. this is the 3rd time at a holiday inn the last 5 months and 2 our of 3 times have been bad. about to ditch the loyalty account and move to a different company. very disappointed!! only thing i loved about this hotel was the size of the room. they were huge

By on Apr 20, 2021

Review comment responded on Apr 21, 2021

Thank you for your feedback. We apologize for the inconveniences you experienced during your stay. We hope to see you again in the near future. Sincerely, Management

5
Family

Jody at the front desk was awesome, from our fast and seam-less check-in to helping us with questions and needs through-out our stay.

By on Apr 13, 2021

Review comment responded on Apr 21, 2021

Thank you for your feedback We will surely share your comments with the staff. We hope to see you again really soon. Sincerely, Management

4
Everyone

By on Mar 16, 2021

Review comment responded on Apr 22, 2021

Thank you for your feedback. Sincerely, Management

4
Family

The hotel was convenient to restaurants, shopping and freeways.

By on Feb 2, 2021

Review comment responded on Feb 2, 2021

Thanks so much for sharing! We look forward to having you stay again soon!

4
Family

The room was very clean and those responsible for the daily upkeep of the room did a very good job. The only negative was that a majority of the television channels were blocked. We told management of the problem but maintenance did not/could not fix this problem...

By on Mar 16, 2020

Review comment responded on Mar 16, 2020

Thank you for letting us know that you appreciated our cleanliness, we are working hard to stay healthy. We appreciate you bringing to our attention the channel challenges. We are on it!

5
Everyone

By on Mar 6, 2020

Review comment responded on Mar 17, 2020

Thank you for the review, we appreciate you staying with us and the feedback.

4
Partner Couples

By on Dec 16, 2019

Review comment responded on Dec 16, 2019

Thank you for filling out the survey. It was a pleasure to serve you and we look forward to you staying with us again

Holiday Inn Express & Suites Tempe, an IHG Hotel

1520 W Baseline Rd, Tempe, AZ 85283
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