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Recent guest reviews

We were in an accessible room. The layout was good however the small couch is in need of an upgrade or replacement. The kitchen stove top should also be replaced. Very outdated. The outside needs to shifted daily for dog doodoo as it was everywhere on the property. The free breakfast world have been a plus if not for the rock hard bagels and english muffins. The overall value was not worth the stay. I expected more.

Needs refreshing which I was told will happen this summer

Friendly staff and accurate reservation. Good variety at the hot breakfast

The floor was filthy when we got into the room. The place is nice on the outside. It looked like they skimped everywhere on the inside. The water stopped working some time in the night. When I called at 6:30, they said it would be up by 7. I had meetings and needed to shower...and go to the bathroom. At about 9 am I had had enough and went to the front desk to see about a timeline. They said that when they turned the water on at about 7 there were several more leaks. I had to find another hotel so I left. They did not fight my request for a full refund...that was good of them. I think, but cannot say for sure, that the big water problem was because they hired cheap labor to fix it in order to cut costs. It would take some work and cost to bring the property to adequate. There were paint flecks on the floor of the room, creaking on the stairs, there was poor workmanship with the caulking in the bathroom. On the positive side, the beds were adequate, the housekeeper that we talked to was great and the breakfast staff was helpful. The most shocking thing for me was the sign that advertised an 8.1 guest rating. Still scratching my head over that one.

Front desk was super nice and friendly! Quick check in..

The suite felt damp, and there was an overwhelming smell of cleaning solution. It seemed like the rooms had not been used in a while. We prepaid for three nights but left after the first.

Hotel is close to restaurants, grocery store, banks, and gas stations. Room has a classic look but still comfortable. Breakfast incuded was great. I enjoyed my stay and would recommend it.

We ended up staying for only 3 days. Our room wasn't cleaned 1 time. We complained to the front desk and they said they would have someone clean it. When we got back (our last night) our room was not cleaned and our suitcases were gone thru, the night stand drawers were left open. When went to the front desk and complained AGAIN nothing was done about it. I regret that we didn't call the police. We were just so happy to LEAVE.

Had a two bedroom suite with full kitchen and pullout sofa. Was like our own apartment. Would stay again for sure, easier than booking multiple rooms elsewhere.

The person at the front desk set the tone for our stay, thank goodness it was only one night. As soon as I walked in, he mumbled, "I'm never going to get any work done." I tried to be cheery when I greeted him and asked how he was doing, to which he replied, "I'd be doing great it I could just get some work done." I thought to myself, does he not know that his job entails working with people and checking in guests??? He proceeded to let me know that my key "might not work" and gave me a map of the facility. Most front desk people circle where we are and where the room is and the best place to park. When I asked for a pen so I could write on the map myself he replied, "God, I hate this!" and I looked at him and he said "Here's your room key, breakfast is..." That was a surreal encounter and I was in disbelief the entire time. Did I look like someone he hated? Was I too nice? Definitely won't be returning to that place.

The suite was okay for the dollars per night. However the beds were not good at all. The bed I slept in slanted down on the edge so I had to sleep in the middle to be a little comfortable. The pillows were also lumpy and need to be replaced.

Rooms are much older than the pictures. Couch looked dirty and old. One thing we did like was having a small kitchen to make our own meals

I checked in late and was greeted by a very nice man at the front desk. The room was great! Love the kitchen and separate sitting area including a sofa. The bed was very comfortable and bathroom was clean and efficient. The only problem I had was being able to hear other customers going in and out of their rooms. I would stay again.

Great hotel, definitely would recommend it to friends and family. Staff is super nice. Rooms were clean and nice. Pool was a bit small but still nice. This was my second time staying there and I honestly would stay there in the future.

It has a nice kitchen. (an Exceptional point) Two LED TVs The most spacious hotel at the similar price I have ever booked.

Not so good but it's just ok. Price is not too bad

Staff was great room was amazing very clean and comfortable. The only thing that sucked was the pool it was green but overall a very good place to stay.

Good home base for spring training games - spacious, clean, and quiet.

I recently stayed here for a week while at a training, the hotel was. Ice except for a weird rule about breakfast. When I got to the dinning room there were signs on all the door saying it was dine in only, but I had to rush to training so I just grabbed food and left, I felt uncomfortable and the second day I did the same thing and a staff member called me out on it. I won't recommend this hotel because of that fact.

W Chandler Blvd Chandler AZ

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool
  • 24-hour fitness center

Located within 2 miles (3 km) of Lone Butte Casino, Hawthorn Suites by Wyndham Chandler/Phoenix Area places you within a few miles (5 km) of Chandler Fashion Center. This 100-room, 3-star hotel welcomes guests with conveniences like an outdoor pool, a 24-hour fitness center, and free in-room WiFi.


Dining

Savor a meal from the comfort of your room with room service.


Rooms

All 100 accommodations feature kitchenettes and space to spread out with living rooms and dining areas. Guests can expect to find free WiFi and TVs with cable channels. Bathrooms have hair dryers and free toiletries. Coffee makers, free newspapers, and free local calls are other standard amenities.


Property features

At Hawthorn Suites by Wyndham Chandler/Phoenix Area, guests enjoy features like an outdoor pool, a 24-hour fitness center, and a spa tub. You can put free parking to good use if you drive. Front-desk staff can answer questions 24/7, and assist with luggage storage, concierge services, and securing valuables. Additional amenities include free WiFi in public areas, conference space, and a business center.

Room options

Suite, 1 King Bed, Non Smoking (One-Bedroom Suite)

1 King Bed | Sleeps 4

Suite, Multiple Beds, Non Smoking (Two-Bedroom Suite)

2 King Beds | Sleeps 4

Suite, Multiple Beds, Non Smoking (Two-Bedroom, Luxury)

2 King Beds | Sleeps 6

Suite, 1 King Bed, Accessible, Non Smoking (One-Bedroom Suite)

1 King Bed | Sleeps 4

Guest reviews for Hawthorn Suites by Wyndham Chandler/Phoenix Area

Everyone (23) Couples (3) Family (3) Other (1)
5
Everyone

By on Feb 12, 2020

Review comment responded on May 26, 2020

Thank you for the rating.

4
Family

We were in an accessible room. The layout was good however the small couch is in need of an upgrade or replacement. The kitchen stove top should also be replaced. Very outdated. The outside needs to shifted daily for dog doodoo as it was everywhere on the property. The free breakfast world have been a plus if not for the rock hard bagels and english muffins. The overall value was not worth the stay. I expected more.

By on Jun 11, 2019

Review comment responded on Jun 20, 2019

Thank you for your review I apologize that your stay was not at your level of satisfaction. We will work hard to adjust and make things better.

4
Partner Couples Family

Needs refreshing which I was told will happen this summer

By on Apr 2, 2019

Review comment responded on Apr 3, 2019

Thank you for staying with us. We are in the process of a remodel and hope to complete very shortly

3
Everyone

Friendly staff and accurate reservation. Good variety at the hot breakfast

By on Mar 10, 2019

Review comment responded on Mar 14, 2019

Thank you for staying with us. Is there something that we could have done to earn 5 out of 5?

1
Partner Couples Business Business

The floor was filthy when we got into the room. The place is nice on the outside. It looked like they skimped everywhere on the inside. The water stopped working some time in the night. When I called at 6:30, they said it would be up by 7. I had meetings and needed to shower...and go to the bathroom. At about 9 am I had had enough and went to the front desk to see about a timeline. They said that when they turned the water on at about 7 there were several more leaks. I had to find another hotel so I left. They did not fight my request for a full refund...that was good of them. I think, but cannot say for sure, that the big water problem was because they hired cheap labor to fix it in order to cut costs. It would take some work and cost to bring the property to adequate. There were paint flecks on the floor of the room, creaking on the stairs, there was poor workmanship with the caulking in the bathroom. On the positive side, the beds were adequate, the housekeeper that we talked to was great and the breakfast staff was helpful. The most shocking thing for me was the sign that advertised an 8.1 guest rating. Still scratching my head over that one.

By on Feb 24, 2019

Review comment responded on Feb 27, 2019

Thanks for letting us know. I am glad you got a full refund and I am scratching my head how you are still dissatisfied. Is there something

5
Everyone

Front desk was super nice and friendly! Quick check in..

By on Dec 31, 2018

Review comment responded on Jan 4, 2019

Thank you for staying with us and leaving a nice review. We hope to see you again.

2
Everyone

The suite felt damp, and there was an overwhelming smell of cleaning solution. It seemed like the rooms had not been used in a while. We prepaid for three nights but left after the first.

By on May 23, 2018

Review comment responded on May 24, 2018

I am very sorry for your experience We are currently in a remodel and hope to have you visit us again,

3
Everyone

Hotel is close to restaurants, grocery store, banks, and gas stations. Room has a classic look but still comfortable. Breakfast incuded was great. I enjoyed my stay and would recommend it.

By , from Long beach on Mar 27, 2018

Review comment responded on Apr 1, 2018

Thank you for your honest review, we look forward to your next stay !!

1

don't bother staying here.

Everyone

We ended up staying for only 3 days. Our room wasn't cleaned 1 time. We complained to the front desk and they said they would have someone clean it. When we got back (our last night) our room was not cleaned and our suitcases were gone thru, the night stand drawers were left open. When went to the front desk and complained AGAIN nothing was done about it. I regret that we didn't call the police. We were just so happy to LEAVE.

By , from Long Island, NY on Mar 14, 2018

Review comment responded on Apr 5, 2018

Marie, thank you for taking the time to write such a candid review! We appreciate all of your feedback we strive for perfection and on behalf of the entire staff we apologize it wasn't up to your standards! We would love the opportunity to make it up to you

4

perfect for spring training

Everyone

Had a two bedroom suite with full kitchen and pullout sofa. Was like our own apartment. Would stay again for sure, easier than booking multiple rooms elsewhere.

By , from california on Mar 7, 2018

Review comment responded on Mar 7, 2018

We are thrilled you enjoyed your stay with us ! We appreciate your feedback and hope to see you again next year!!!

Hawthorn Suites by Wyndham Chandler/Phoenix Area

5858 W Chandler Blvd, Chandler, AZ 85226
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