Skip to main content
Beginning of main content

Recent guest reviews

Beautiful property, great location, staff was top notch. Only complaint was that the room had a master electrical switch that controlled all lights and we couldn't figure out how to allow some lights off with some on. The room was a suite and the bedroom light had to be on if any other light was on. I'm sure there was a way, we just couldn't figure it out. Kinda frustrating to need instructions on how to turn lights on and off. But a great place otherwise

It was more like a hostel than a hotel. No food service and the cost was very high for a small, no amenities type hotel. In addition we witnessed a terrible fight between a couple in the parking lot. If you are looking for a place with a “wonderful” rating then this really isn’t it.

Clean, quite, pleasant place. Will definitely recommend.

We arrived in our room on the 2nd floor to find both queen beds infested with bed bugs. We informed the front desk and was given another room on the 4th floor and again there was bed bugs. We went down stairs and let the front desk lady know that we didn’t want to stay there and went to sleep in our car. I’m so disappointed, not only were we not refunded right away but pretty much left with no where to go. The font desk said she would let the manager know who would process my refund the following day and she would call pest control. What gets me is I received no follow up calls today from management. I had to call the property myself just to be told that the manager wasn’t going to be there until 3:30 pm. I ended up calling Orbitz who reached out to the hotel and was able to get my refund processed. Since this property recently reopened due to COVID 19, I was under the impression that the rooms would be sanitized and safe to stay in. I guess not. I would not recommend this hotel to anyone and will be filing a formal complaint with the Health Department tomorrow. Luckily I have a ton of pictures of the critters on and under the sheets.

The property is newish, clean-only thing missing was a hot tub. Downside, staff walked into our room without knock using their key, luckily I just finished getting dressed. Didn’t think of using hotel bar lock bc we just checked in and thought we would do a quick swim before dinner. Response from staff was thought the room was empty-sorry. I don’t want any one fired but seems like something more than a “sorry” would help make up for stress of rest of stay-every time I heard noise at door I was yelling who is there-door lock didn’t make me feel secure after that.

I liked that it was modern, updated, and clean. I also liked the bed and shower. The pool wasn’t a place that I would hang out.

I liked that the property was close yo shoppimg centers. I didn't like that they didnt tell us the room we booked was handicap accessible until we checked in.

Awesome place to stay close to restaurants and shopping

Excellent location across street from Chandler Fashion Center

We were a little confused by the staff member that helped us check in as he told us we had to use a credit card, no debit card, then said, we could pay cash when we leave but they still were going to run my credit card. He ended up taking my debit card in the end and explained the hold and apologized for the confusion.

Best breakfastand hotel in a two week road trip! Friendly staff.Nice room.

Nice hotel next to many stores. Very comfortable and relaxing. However if you have allergies to pets this may not be the hotel for you. The staff tries to assure you that people who stay with pets only on the first two floors however we've seen a number of pets on the 4th floor on our visit. All in all we really enjoyed staying.

Very nice hotel, great location, friendly staff. No complaints other than we had very loud people above us and it seemed like they were going to come through the ceiling. Hotel offered to change our room.

Great room great location great size of room. Good breakfast and nice staff.

Very clean and comfortable place to stay. Great breakfast.

Convenient location and appears to be new! Bummer was no hot water in shower. Was a short stay and had early AM flight. Got a meh “sorry” at check out.

Great hotel, that's a great location. Staff are friendly. Room is clean and inviting. Breakfast is very nice and unique.

staff is very friendly, highly recommend this hotel.

Room had 2 queen bed and sofa sleeper with kitchenette and view of pool. The bed are nice and comfortable, fully stocked kitchen area with all cookware and dishes. Bathroom nice.

The front desk personnel was excellent. Would definitely stay there again. The rooms were very clean.

S Chandler Village Drive Chandler AZ

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms (speed: 25+ Mbps) and in public areas
  • Free uncovered self parking
  • Outdoor pool

Element By Westin Chandler Fashion Center places you next to Chandler Museum and within a 5-minute walk of other popular sights like Chandler Fashion Center. This 107-room, 3.5-star hotel welcomes guests with free breakfast, an outdoor pool, and a 24-hour fitness center.


Dining

Free on-the-go breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM.


Rooms

All 107 individually furnished accommodations feature kitchens and space to spread out with sitting areas. Guests can expect 46-inch LCD TVs with cable channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. IPod docks, coffee makers, and free long-distance calls are other standard amenities. Housekeeping is available on request.


Property features

Built in 2016, the brand new Element By Westin Chandler Fashion Center offers an outdoor pool, a 24-hour fitness center, and free WiFi in public areas. You can put free parking to good use if you drive. The front desk is staffed 24/7 to help with luggage storage, securing valuables, and dry cleaning/laundry. Additional amenities include a meeting room, a 24-hour business center, and coffee/tea in a common area.

Room options

Room, 1 King Bed, Non Smoking

1 King Bed | Sleeps 2

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Studio Suite, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 6

Executive Suite, 1 Bedroom, Non Smoking, Corner

1 King Bed | Sleeps 4

Guest reviews for Element By Westin Chandler Fashion Center

Everyone (23) Family (3)
4
Family

Beautiful property, great location, staff was top notch. Only complaint was that the room had a master electrical switch that controlled all lights and we couldn't figure out how to allow some lights off with some on. The room was a suite and the bedroom light had to be on if any other light was on. I'm sure there was a way, we just couldn't figure it out. Kinda frustrating to need instructions on how to turn lights on and off. But a great place otherwise

By on Jun 1, 2021

1
Family

It was more like a hostel than a hotel. No food service and the cost was very high for a small, no amenities type hotel. In addition we witnessed a terrible fight between a couple in the parking lot. If you are looking for a place with a “wonderful” rating then this really isn’t it.

By on Jan 25, 2021

5
Business Business

Clean, quite, pleasant place. Will definitely recommend.

By on Jan 24, 2021

1
Everyone

We arrived in our room on the 2nd floor to find both queen beds infested with bed bugs. We informed the front desk and was given another room on the 4th floor and again there was bed bugs. We went down stairs and let the front desk lady know that we didn’t want to stay there and went to sleep in our car. I’m so disappointed, not only were we not refunded right away but pretty much left with no where to go. The font desk said she would let the manager know who would process my refund the following day and she would call pest control. What gets me is I received no follow up calls today from management. I had to call the property myself just to be told that the manager wasn’t going to be there until 3:30 pm. I ended up calling Orbitz who reached out to the hotel and was able to get my refund processed. Since this property recently reopened due to COVID 19, I was under the impression that the rooms would be sanitized and safe to stay in. I guess not. I would not recommend this hotel to anyone and will be filing a formal complaint with the Health Department tomorrow. Luckily I have a ton of pictures of the critters on and under the sheets.

By on May 31, 2020

2
Business Business

The property is newish, clean-only thing missing was a hot tub. Downside, staff walked into our room without knock using their key, luckily I just finished getting dressed. Didn’t think of using hotel bar lock bc we just checked in and thought we would do a quick swim before dinner. Response from staff was thought the room was empty-sorry. I don’t want any one fired but seems like something more than a “sorry” would help make up for stress of rest of stay-every time I heard noise at door I was yelling who is there-door lock didn’t make me feel secure after that.

By , from Out of state on May 23, 2019

4
Everyone

I liked that it was modern, updated, and clean. I also liked the bed and shower. The pool wasn’t a place that I would hang out.

By on Apr 16, 2019

2
Family

I liked that the property was close yo shoppimg centers. I didn't like that they didnt tell us the room we booked was handicap accessible until we checked in.

By on Feb 17, 2019

5
Everyone

Awesome place to stay close to restaurants and shopping

By on Jan 22, 2019

5
Everyone

Excellent location across street from Chandler Fashion Center

By on Jan 13, 2019

5
Everyone

We were a little confused by the staff member that helped us check in as he told us we had to use a credit card, no debit card, then said, we could pay cash when we leave but they still were going to run my credit card. He ended up taking my debit card in the end and explained the hold and apologized for the confusion.

By on Jan 7, 2019

Element By Westin Chandler Fashion Center

44 S Chandler Village Drive, Chandler, AZ 85226
url importing http://sso-opn.orbitz.com/Phoenix-Hotels-Element-By-Westin-Chandler-Fashion-Center.h16152787-p2.Hotel-Reviews
There was an error importing /Phoenix-Hotels-Element-By-Westin-Chandler-Fashion-Center.h16152787-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Phoenix-Hotels-Element-By-Westin-Chandler-Fashion-Center.h16152787-p2.Hotel-Reviews

Frequently asked questions