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Recent guest reviews

The front desk clerk, Theresa, was extremely friendly and helpful. I think she went out of her way to be as helpful as possible.

The hotel was clean, the staff very friendly. Breakfast was supposed to be included but "due to C19" was a sack with a muffin and juice.... Restaurants are open, I think breakfast should have been open.

actually, the price was what attracted us to this facility and we were pleasantly surprised at the quality of everything. The staff was very pleasant as well.

Did not replace towels and did not vacuum the room, no breakfast and we had to ask for shampoo and soap three nights.

- Evidence of past bed bug issues - Torn bed linens - Stained bed linens - molded/mildewed shower head

Breakfast area should be open till 10:ooam. Excellent friendly and helpful staff. Very clean and comfortable place to stay at this Days Inn & Suites By Wyndham Surprise. Seems like a safe and pretty quiet place with lots of parking area. We will definitely stay at this place again.

First, the breakfast was very marginal. No butter the first day. Complained. o butter the next two dAYS. Our room was not cleaned on our final day. Overall - disappointment

Bed was comfortable but pillows were not It was quiet throughout the evening to have a goodnight sleep. The hallway though smelled like smoke

Pro: fast checkin, great bed Con: questionable cleanliness (floors, layers of dust on room fixtures), dated appearance (bright orange walls), limited lighting in the room

breakfast is not the best the hallway is not bright in room the wall color is not bright as well as the lamp bulbs are not that bright for any reading.

Close to retail shopping centers . Convenient to Luke AFB.

Room had a unusual odor. other than that it was ok.

For the price it was ok, other than the smell in the outside hallway which I think was from the carpet

The day and night staff were very helpful and kind.

The air conditioner in Room 306 was very noisy and made it difficult to sleep. There was a bad odor in Room 306.

W Bell Road Surprise AZ

Hotel highlights

  • Free on-the-go breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Indoor pool and outdoor pool

Located in Surprise Original Townsite, Days Inn & Suites by Wyndham Surprise is within a 10-minute drive of popular attractions such as Surprise Stadium and Peoria Sports Complex. This 60-room hotel welcomes guests with conveniences like free breakfast, an outdoor pool, and an indoor pool.


Dining

Start your day off right with a free on-the-go breakfast, served each morning from 6 AM to 9 AM.


Rooms

All 60 rooms feature microwaves, refrigerators, and coffee makers. 37-inch plasma TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Free local calls, ironing boards, and desks are also standard.


Property features

Guests of Days Inn & Suites by Wyndham Surprise have access to an indoor pool, an outdoor pool, and free WiFi in public areas. You can put free parking to good use if you drive. The 24-hour front desk has multilingual staff ready to help secure valuables, and answer any questions about the area. Additional amenities include a business center, a computer station, and express check-out.

Room options

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Deluxe Suite, 1 King Bed, Non Smoking (One Bedroom)

1 King Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Guest reviews for Days Inn & Suites by Wyndham Surprise

Everyone (27) Couples (4) Family (12)
5
Family

The front desk clerk, Theresa, was extremely friendly and helpful. I think she went out of her way to be as helpful as possible.

By on Aug 4, 2021

Review comment responded on Sep 9, 2021

Dear Anonymous, It was a pleasure serving you. I will pass on your kind message to Theresa. We're happy that you're happy, and we're looking forward to your next visit!

4
Partner Couples

The hotel was clean, the staff very friendly. Breakfast was supposed to be included but "due to C19" was a sack with a muffin and juice.... Restaurants are open, I think breakfast should have been open.

By on Jul 1, 2021

Review comment responded on Jul 10, 2021

Thank you for your positive feedback. Currently we are following guidelines for our grab and go breakfast bags. We apologize for any inconvenience. We hope to see you again soon.

4
Family with small children Family

actually, the price was what attracted us to this facility and we were pleasantly surprised at the quality of everything. The staff was very pleasant as well.

By on Jan 18, 2021

Review comment responded on Jan 18, 2021

Thank you Anonymous. Sure wish we had a name to thank personally!

2
Everyone

By on Jun 24, 2020

Review comment responded on Sep 13, 2020

Thank you for taking the time to tell us about your experience at Days Inn & Suites by Wyndham Surprise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2
Partner Couples

Did not replace towels and did not vacuum the room, no breakfast and we had to ask for shampoo and soap three nights.

By on Apr 1, 2020

Review comment responded on Sep 13, 2020

Thank you for taking the time to tell us about your experience at Days Inn & Suites by Wyndham Surprise. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Your feedback is very important to us, please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Days Inn, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4
Everyone

By on Feb 19, 2020

2
Family

- Evidence of past bed bug issues - Torn bed linens - Stained bed linens - molded/mildewed shower head

By on Jan 27, 2020

5
Family Family

Breakfast area should be open till 10:ooam. Excellent friendly and helpful staff. Very clean and comfortable place to stay at this Days Inn & Suites By Wyndham Surprise. Seems like a safe and pretty quiet place with lots of parking area. We will definitely stay at this place again.

By on Dec 6, 2019

2
Partner Couples

First, the breakfast was very marginal. No butter the first day. Complained. o butter the next two dAYS. Our room was not cleaned on our final day. Overall - disappointment

By on Dec 4, 2019

4
Friends

Bed was comfortable but pillows were not It was quiet throughout the evening to have a goodnight sleep. The hallway though smelled like smoke

By on Dec 2, 2019

Days Inn & Suites by Wyndham Surprise

12477 W Bell Road, Surprise, AZ 85378
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