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Recent guest reviews

This hotel is a historic gem. Hilton has revitalized and updated this stunning property. The staff were exceptional and attentive. The food was the only thing that was just ok. Definitely will stay here again.

The villas had everything we needed. Almost like our own private pool! Some of the pools were too warm. I had so much fun! I've been here twice this summer. Already wondering when i can go back!!

Perfect getaway!

Our keys were given to us before the room was ready. Dirty silverware given to us. No bartenders before 11:00 so had to order room service for drinks, which took more than an hour. Definitely disappointed, especially for the price point.

Beautiful and imaginative -- not to mention extensive --remodel of the grounds including the addition of an adult pool and an extraordinary water slide in the main family pool. Food and drinks were expensive however; two mid-priced glasses of wine - my wife an I - four glasses thus, brought our tab to well over a hundred dollars with a tip.

The staff was very warm, friendly and accommodating. We felt very welcomed. I liked that there were so many pools to choose from. The property is extensive in size and there are a lot of things to do within the resort. Overall very calm and tranquil environment. Thank you for making our stay and celebration so wonderful!

I checked my bags at the door and have them brought up to my room and when I returned to my room my backpack was gone. I had to speak with five different individuals in an attempt to get it back. I met with her head of security you showed me a picture of myself and walking in saying that I did not have the backpack on top of my one work bag. my response to him is that it's a backpack with black straps and you can noticeably see the black straps of the backpack around my shoulders. I have generally had great stays there but the attitudes of the people working the front desk, the general manager and the people working insecurities has convinced me that I will never book room reservation at that hotel in the future.

The history of the building is amazing, lawn, people, One thing was theres a mosquito inside our room, and that mosquito bite me. Other than that everything is a good experience

Loved everything!! The parking is kind of expensive, but that’s my only complaint!

Loved it!! Perfect for the family and Jorge service was fabulous

The staff was excellent, the view was beautiful. Wonderful place to stay.

Great resort, very relaxing atmosphere. Beautiful pool, great outside dining options range from an outside cafe to a full service restaurant. The building has history, but it’s lacking some luxuries for the money you spend.

E Missouri Avenue Phoenix AZ

Hotel highlights

  • Free WiFi and wired Internet in rooms (in-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) and in public areas
  • Onsite dining
  • Spa
  • Golf course

Located in Camelback East, Arizona Biltmore, A Waldorf Astoria Resort is within a 15-minute drive of popular attractions such as Camelback Mountain and Old Town. This 716-room, 5-star resort welcomes business and leisure travelers with 7 outdoor pools, a golf course, and a full-service spa.


Dining

There are multiple options for onsite dining with 3 restaurants, including Renata's Hearth, which specializes in Latin American cuisine and serves dinner, and Frank & Albert's with its pool views. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee each morning from 7 AM to 11 AM.


Rooms

Arizona Biltmore, A Waldorf Astoria Resort's 716 heated rooms provide MP3 docks, refrigerators, and minibars. 55-inch LCD TVs come with cable channels and DVD players, and guests can stay connected with free WiFi and wired Internet. Memory foam beds sport premium bedding and bathrooms offer hair dryers and designer toiletries. Other standard amenities include coffee makers, free local calls, and video-game consoles.


Property features

Arizona Biltmore, A Waldorf Astoria Resort features a golf course, a full-service spa, and 7 outdoor pools. Parking is available for USD 23 per day (USD 30 per day for valet parking), and there's also limo/town car service. The 24-hour front desk has multilingual staff ready to assist with concierge services, dry cleaning/laundry, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Other amenities at this luxury resort include a fitness center, 2 spa tubs, and free WiFi in public areas.

Room options

Club Room, 1 King Bed, Accessible (Hearing)

1 King Bed | Sleeps 2

Cottage, 1 King Bed, Accessible (Roll-In Shower)

1 King Bed | Sleeps 2

Presidential Suite, 1 King Bed

1 King Bed | Sleeps 4

Cottage, 1 King Bed, Accessible (Suite, Roll-In Shower)

1 King Bed | Sleeps 2

Guest reviews for Arizona Biltmore, A Waldorf Astoria Resort

Everyone (26) Couples (11) Business (2) Family (10)
5
Family

This hotel is a historic gem. Hilton has revitalized and updated this stunning property. The staff were exceptional and attentive. The food was the only thing that was just ok. Definitely will stay here again.

By on Aug 25, 2021

Review comment responded on Sep 8, 2021

Thomas, thank you for taking the time to post your comments regarding your recent stay at the Arizona Biltmore, A Waldorf Astoria Resort. Your compliments were a pleasure to read. We are delighted to learn that our associates took excellent care of you, and we will enjoy sharing your kind remarks with everyone. We are glad you enjoyed our property and appreciate your feedback. We look forward to having you as our guest again. Abby Murtagh General Manager

5
Friends

The villas had everything we needed. Almost like our own private pool! Some of the pools were too warm. I had so much fun! I've been here twice this summer. Already wondering when i can go back!!

By on Jul 23, 2021

5
Family

Perfect getaway!

By on Jun 7, 2021

2
Family

Our keys were given to us before the room was ready. Dirty silverware given to us. No bartenders before 11:00 so had to order room service for drinks, which took more than an hour. Definitely disappointed, especially for the price point.

By on Jun 2, 2021

4
Partner Couples

Beautiful and imaginative -- not to mention extensive --remodel of the grounds including the addition of an adult pool and an extraordinary water slide in the main family pool. Food and drinks were expensive however; two mid-priced glasses of wine - my wife an I - four glasses thus, brought our tab to well over a hundred dollars with a tip.

By on May 25, 2021

5
Everyone

By on Dec 16, 2019

Review comment responded on Dec 17, 2019

Thank you for the 5 out of 5 rating! We are delighted that you had a wonderful experience.

5
Family

The staff was very warm, friendly and accommodating. We felt very welcomed. I liked that there were so many pools to choose from. The property is extensive in size and there are a lot of things to do within the resort. Overall very calm and tranquil environment. Thank you for making our stay and celebration so wonderful!

By on Nov 23, 2019

Review comment responded on Nov 25, 2019

We are thrilled you enjoyed your stay with us and hope you visit us again soon!

1
Everyone

I checked my bags at the door and have them brought up to my room and when I returned to my room my backpack was gone. I had to speak with five different individuals in an attempt to get it back. I met with her head of security you showed me a picture of myself and walking in saying that I did not have the backpack on top of my one work bag. my response to him is that it's a backpack with black straps and you can noticeably see the black straps of the backpack around my shoulders. I have generally had great stays there but the attitudes of the people working the front desk, the general manager and the people working insecurities has convinced me that I will never book room reservation at that hotel in the future.

By on Sep 27, 2019

Review comment responded on Nov 21, 2019

We take claims like this very seriously. Please contact us directly at the resort.

5
Everyone

By on Sep 16, 2019

Review comment responded on Sep 16, 2019

Thank you!

3
Family

The history of the building is amazing, lawn, people, One thing was theres a mosquito inside our room, and that mosquito bite me. Other than that everything is a good experience

By on Sep 13, 2019

Review comment responded on Sep 13, 2019

Dear Chen, We do apologize for the inconvenience you encountered. We hope you do give us another chance in the future.

Arizona Biltmore, A Waldorf Astoria Resort

2400 E Missouri Avenue, Phoenix, AZ 85016
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