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Recent guest reviews

Everything was nice. Only problem was our tv remotes didn’t work and waited for about 3 hours to be accommodated. But once that was fixed everything was fine.

Check in was a breeze! It was easy to find and even easier to park. My kid loved having access to the pool. Our room was incredible and HUGE. The pillows in the king suite were to die for, I’m convinced I’ll never sleep that good again. The room was clean and comfortable. Having access to a laundry room was an unexpected perk too! I didn’t intend to do laundry but it was easy to walk down to Walgreens for detergent and do a quick load before we left. Amazing stay!

My balcony view was perfect for my private dinner room was clean & spacious bed very comfortable

Love this hotel. Perfect location too. Close to everything. Staff is very friendly. I will be back to this hotel when I come back to PA

Everything was excellent and I have no complaints. This was the second time staying here and it won’t be the last

Excellent Service. Rooms were very updated and clean.

Beautiful suite, clean and modern. Employees are very nice!

Good location. I don’t like the check out time is early.

Complete kitchen Clean room Bathroom should have fan

Property has large rooms; ours had a living room and kitchen which would be perfect for extended stay. Fitness center was adequate. The only real negative was the heat which could not be adjusted. If it as too hot, they suggested cutting it off. I opened the window to cool the room down,

It has two adjacent restaurants that give a discount if you are staying at the Windsor and the food was excellent. The staff was friendly and helpful. They immediately responded when we had a minor plumbing problem and gave us an upgraded suite. We enjoyed our stay and it was an easy walk to the conference center. The balcony view was stunning as well.

I stay at the Windsor every time I need to stay over in Philadelphia for work. The staff is fabulous and i always get free room upgrades, when available. The rooms are large, well appointed and the bed is to die for! I highly recommend staying here!

Ben Franklin Pkwy Philadelphia PA

Hotel highlights

  • Walking distance to Pennsylvania Convention Center and Reading Terminal Market
  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center

Located in Center City, The Windsor Suites is within a 10-minute walk of popular sights such as Pennsylvania Convention Center and Benjamin Franklin Parkway. This 4-star hotel has 155 guestrooms and offers a 24-hour gym, free in-room WiFi, and a 24-hour business center.


Dining

This hotel is home to 2 onsite restaurants, perfect for a quick bite to eat. Savor a meal from the comfort of your room with room service.


Rooms

All 155 individually furnished rooms feature kitchens with refrigerators, ovens, microwaves, and stovetops. Guests can expect free WiFi and 32-inch LCD TVs with cable channels. Bathrooms offer hair dryers and free toiletries, and pillowtop beds with premium bedding ensure a restful night. Coffee makers, free weekday newspapers, and free bottled water are also standard.


Property features

The Windsor Suites features a 24-hour gym, free WiFi in public areas, and a 24-hour business center. Valet parking is available for USD 45.00 per night. Multilingual staff at the front desk are standing by 24/7 to help with securing valuables, tours or tickets, and luggage storage. If you like to take your furry friend along on your adventures, this pet-friendly property offers food and water bowls. Additional amenities include a seasonal outdoor pool, a computer station, and a library.

Room options

Studio Suite, 2 Double Beds

2 Double Beds | Sleeps 4

Studio Suite, 1 King Bed

1 King Bed | Sleeps 2

Skyline Club Level King Suite - Accessible

1 King Bed | Sleeps 3

Suite, 1 Bedroom

1 King Bed | Sleeps 2

Guest reviews for The Windsor Suites

Everyone (27) Couples (11) Family (7)
4
Family Family with small children

Everything was nice. Only problem was our tv remotes didn’t work and waited for about 3 hours to be accommodated. But once that was fixed everything was fine.

By on Nov 15, 2021

Review comment responded on Nov 17, 2021

Thanks for staying with us. We appreciate your feedback!

5
Family

Check in was a breeze! It was easy to find and even easier to park. My kid loved having access to the pool. Our room was incredible and HUGE. The pillows in the king suite were to die for, I’m convinced I’ll never sleep that good again. The room was clean and comfortable. Having access to a laundry room was an unexpected perk too! I didn’t intend to do laundry but it was easy to walk down to Walgreens for detergent and do a quick load before we left. Amazing stay!

By on Aug 27, 2021

Review comment responded on Aug 29, 2021

Thank you so much for your feedback!

2
Everyone

By on Aug 17, 2021

5
Everyone

My balcony view was perfect for my private dinner room was clean & spacious bed very comfortable

By on May 30, 2021

Review comment responded on Jun 12, 2021

Thank you so much for your feedback! We are delighted to hear that you enjoyed your stay here with us. We hope to see you again soon!

2
Everyone

By on Mar 29, 2021

Review comment responded on Oct 15, 2021

Thank you for your feedback!

5
Everyone

By on Jan 17, 2021

Review comment responded on Jan 27, 2021

Hi Felica! Thank you for choosing to stay with us and taking the time to provide this positive feedback. We look forward to seeing you the next time you're in Philadelphia.

5
Family

Love this hotel. Perfect location too. Close to everything. Staff is very friendly. I will be back to this hotel when I come back to PA

By , from California on Nov 25, 2020

Review comment responded on Nov 29, 2020

Hi Lisa, Thank you for choosing to stay with us and taking the time to provide this valued feedback. We take pride in our central location and our passion to deliver service with a smile, I'm thrilled to hear we were able to do so for you. We look forward to seeing you the next time you're in Philly!

5
Business Business

Everything was excellent and I have no complaints. This was the second time staying here and it won’t be the last

By , from Philadelphia on Nov 21, 2020

Review comment responded on Nov 23, 2020

It was a pleasure having you as our guest at The Windsor Suites! I wanted to personally reach out and thank you for your feedback in our recent survey. We are all so pleased to hear that you enjoyed your time with us.

1
Everyone

By on Aug 22, 2020

Review comment responded on Sep 3, 2020

Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of.

5
Everyone

By on Jan 29, 2020

Review comment responded on Jan 31, 2020

Thank you for the 5 stars, we hope to see you again!

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