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Recent guest reviews

This is a great place to stay, except for one thing. The wifi was really poor. It was very hard to get out even the basics like emails. I couldn't access news apps. It was very unpredictable when it would work.

Incredibly professional and helpful staff.

I didn’t know when I booked this that the hotel just opened May 4th 2021. Everything was new and clean. All of the staff was extremely nice and accommodating. The parking across the street was easy and convenient. We walked all over the city. There are lots of shopping and food options close by. We would stay again!

Room was small but very clean and modern. Bed was very comfortable. The rooftop bar was super nice. The only issue I had was with the parking garage which is across the street. The staff at the hotel and staff at the garage gave us different info about the cost and being able to leave and come back without having to pay more.... I think they need to be on the same page. Other than that, the staff was very nice and my stay was great. Will definitely stay again.

The staff is great check in was great Any problems i had they took care of it

Location, location, location In Center city, near public transit

Built in the last year. Nice rooftop bar, not amazing. A couple small/minor issues like it takes a long time for the water to turn hot in the shower and also no body wash and my bathroom. Otherwise was a nice day. Very reasonable price. Convenient parking garage directly across the street

Wonderful service and beautiful decor. The lobby is lonely. The rooms were a bit sparse and seemed aesthetically disconnected from the first level. I know that the brands is minimalist, but maybe some wall art or other touches would help. Other than that, I enjoyed my stay.

Great hotel stood on valentine's day weekend. The staff was nice and pleasent The rooms were very clean and compact next time i visit Philadelphia i would stay here again. The only con was the hot water it wasn't very hot other then that the hotel was amazing!

The hotel was nice and comfortable, being in the tenth for you can here the people upstairs on the 11th floor at the bar..

The only reason I didn’t give a perfect score was because the night staff (woman at front desk) when I arrived was rude. I arrived at 2:30 AM after a red eye flight. Front door was locked with guest key entry only. Since I hadn’t checked in yet, I didn’t have a key. I had to wait outside in the cold several minutes because no one responded to me buzzing the front desk. I called 4 times and no answer. Finally she opened the door. She was rude and acted like I was an inconvenience. Management and all staff was so nice and accommodating besides her. They took very good care of me after that. All was great. Will return!!!

Nice stop to lay your head real quick. They were partying down stairs.

Nice to have a hotel option that’s fresh and modern but without over the top glam that costs more money. Our stay was more than pleasant and a downright good deal.

No carpet in room was a major plus. Super comfy bed, clean all around. Very quiet for a center city hotel. In house coffee cafe and mexican food, what more could you want

S 19th St Philadelphia PA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • 24-hour front desk

Located in Center City within a 5-minute walk of Walnut Street, Motto by Hilton Philadelphia Rittenhouse Square is within a 15-minute stroll of Rittenhouse Square. This 3.5-star hotel has 252 guestrooms and offers conveniences like a restaurant, a 24-hour fitness center, and free in-room WiFi.


Dining

Enjoy a leisurely bite to eat at Condesa, the hotel's onsite restaurant. Get a pick-me-up at the coffee shop/café. Start each morning with continental breakfast, available for a fee from 7:00 AM to 1:00 PM.


Rooms

All 252 air-conditioned rooms provide free long-distance calls, free local calls, and laptop-compatible safes. Guests can expect free WiFi and 50-inch Smart TVs with cable channels. Bathrooms offer rainfall showers, hair dryers, and free toiletries. Rooms also include desks.


Property features

A 24-hour fitness center and free WiFi in public areas are features at Motto by Hilton Philadelphia Rittenhouse Square. Offsite parking is available for a fee. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations.

Room options

Room (2 Twin Bunkbeds)

2 Twin Bunk Beds | Sleeps 2

Room (2 Twin Bunkbeds, Transfer Shower)

2 Twin Bunk Beds | Sleeps 2

Studio, 1 Queen Bed

1 Queen Bed | Sleeps 4

Room, 1 Queen Bed, Accessible (Mobility, Transfer Shower)

1 Queen Bed | Sleeps 2

Guest reviews for Motto by Hilton Philadelphia Rittenhouse Square

Everyone (30) Couples (14) Family (15)
4
Everyone

This is a great place to stay, except for one thing. The wifi was really poor. It was very hard to get out even the basics like emails. I couldn't access news apps. It was very unpredictable when it would work.

By on Aug 23, 2021

5
Friends

Incredibly professional and helpful staff.

By on Jun 12, 2021

Review comment responded on Jun 14, 2021

Hello, Thank you for choosing to stay with us and taking the time to provide this positive valued feedback. We look forward to seeing you again the next time you're in the Philadelphia

5
Partner Couples

I didn’t know when I booked this that the hotel just opened May 4th 2021. Everything was new and clean. All of the staff was extremely nice and accommodating. The parking across the street was easy and convenient. We walked all over the city. There are lots of shopping and food options close by. We would stay again!

By on May 31, 2021

Review comment responded on Jun 5, 2021

Hello, Thank you for choosing to stay with us and taking the time to provide this valued feedback. I'm thrilled to hear you were able to take advantage of the convivence of our property offers as one of our very first guest. We look forward to seeing you again the time time you're in Philadelphia. Best,

5
Friends

Room was small but very clean and modern. Bed was very comfortable. The rooftop bar was super nice. The only issue I had was with the parking garage which is across the street. The staff at the hotel and staff at the garage gave us different info about the cost and being able to leave and come back without having to pay more.... I think they need to be on the same page. Other than that, the staff was very nice and my stay was great. Will definitely stay again.

By on Mar 17, 2020

Review comment responded on Mar 22, 2020

Hi Anonymous! Thank you so much for choosing to stay with and taking the time to write this this positive review! We are so pleased to hear that you were able to enjoy your stay with us and that our Pod Squad was able to provide excellent service as the first micro-hotel in the city. We would love to have you with us again, the next time you are in Philadelphia!

5
Partner Couples Family

The staff is great check in was great Any problems i had they took care of it

By on Mar 14, 2020

Review comment responded on Mar 14, 2020

Hi Anonymous! Thank you for this positive review, we're so pleased you were able to stay with us during our opening months. As the first micro-hotel in Philly, the PodSquad strives in providing an excellent experience during your time spent with us. We take great pride in our unique room configurations and central location we have to offer our guest, so glad you were able to enjoy them! We look forward to having you stay with us again the next time you're in the city!

5
Everyone

Location, location, location In Center city, near public transit

By on Mar 14, 2020

Review comment responded on Mar 14, 2020

Hi Anonymous! Thank you for this positive review, we're so pleased you were able to stay with us during our opening months. As the first micro-hotel in Philly, the PodSquad strives in providing an excellent experience during your time spent with us. We take great pride in our unique room configurations and central location we have to offer our guest, so glad you were able to enjoy them! We look forward to having you stay with us again the next time you're in the city!

5
Everyone

Built in the last year. Nice rooftop bar, not amazing. A couple small/minor issues like it takes a long time for the water to turn hot in the shower and also no body wash and my bathroom. Otherwise was a nice day. Very reasonable price. Convenient parking garage directly across the street

By on Mar 12, 2020

Review comment responded on Mar 13, 2020

Hi Anonymous! Thank you so much for choosing to stay with and taking the time to write this this positive review! We are so pleased to hear that you were able to enjoy your stay with us and that our Pod Squad was able to provide excellent service as the first micro-hotel in the city. We take great pride in the central location and restaurant partnerships we have to offer our guest and you were pleased with both! We would love to have you with us again, the next time you are in Philadelphia!

2
Everyone

By on Mar 7, 2020

Review comment responded on Mar 19, 2020

Hi Anonymous! I am so sorry to hear that we weren't able to completely nail your stay. We pride ourselves in providing excellent service and I am so sorry we fell short, this is not a reflection of who our team strives to be. The next time you are in Philadelphia, we would love to have you again so we can provide that excellent service, I know we are capable of!

5
Family Family

Wonderful service and beautiful decor. The lobby is lonely. The rooms were a bit sparse and seemed aesthetically disconnected from the first level. I know that the brands is minimalist, but maybe some wall art or other touches would help. Other than that, I enjoyed my stay.

By , from Portland on Mar 4, 2020

Review comment responded on Mar 5, 2020

Thank you for this positive review, we're so pleased you were able to stay with us during our opening month. As the first micro-hotel in Philly, the PodSquad strives in providing an excellent experience during your time spent with us. We take great pride in our restaurant partnerships and unique room configurations we have offer our guest, so glad you were able to enjoy them! We look forward to having you stay with us again the next time you're in the city!

5
Everyone

By on Mar 3, 2020

Review comment responded on Mar 5, 2020

Hi Anonymous! Thank you for this positive review, we're so pleased you were able to stay with us during our opening month. As the first micro-hotel in Philly, the PodSquad strives in providing an excellent experience during your time spent with us. We look forward to having you stay with us again the next time you're in the city!

Motto by Hilton Philadelphia Rittenhouse Square

31 S 19th St, Philadelphia, PA 19103
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