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Recent guest reviews

We really liked this hotel. It was clean, relaxing and has kind employees who even delivered coffee to our room when we were out of cups and coffee pods one morning. There is not a lot of amenities, but overall we had an excellent stay.

Great location

1. there was no option if you wanted on-site parking overnight. the fee was $44 if you were staying and not going anywhere or $55 if you planned on coming and going. 2. i was really upset that so many amenities were unavailable. there was no breakfast. coffee and drinks were unavailable after noon. 3. most of all...i was disappointed that we had to pay for bottled water. at any other hyatt(which i am a member), there has been at lest 2 bottles of water in the room for coffee, tea, etc. here, there was nothing. I ended up spending $10 for two waters. that was upsetting. hyatt could swing giving ALL visitors, not just high ranking Hyatt members, some complimentary bottled water.

I love that it was close to most of the sightseeing And restaurants.

El hotel es maravilloso, moderno, limpio, y la gente muy amable, la ubicación es excelente. Me hubiese gustado un microondas en la habitación. Altamente recomendable

pleasing look to the lobby, elevators were very prompt, our requests were taken care of. entering and exiting can be confusing for first time visitors

Modern, clean, walkable

The facility and rooms were immaculate! The floor in the room is wooden and the view was amazing. We were walking distance from everything in rittenhouse and center city. Parking was expensive so just to save a couple more dollars we parked up the block. The hotel is clean and is close to everything!

Rude staff, stuck in in outdated operational procedures. Unaware what it means to be in the hospitality industry

Incredibly friendly and professional staff from the front desk to the valet. Spotless room with a great view. Room was quiet, spacious, and very comfortable. Possibly my best hotel experience.

It was in a great location and it was a quite a beautiful room. The bathroom situation was a bit strange as there was no door to the shower area and the toilet was closed off across from the actual sink and shower area.

The room was rather small but very clean with modern furniture and nice view. The location was great! The staff was very friendly and helpful. My only complaint was the thin walls and we had very loud neighbors.

The location was great. It was right in the middle of city center. So many dining choices and lots of shopping. The bathroom layout was a bit weird. The toilet is separated from the sink/shower on the other side of the room, and there's no door to the area where the shower is. It didnt have a negative impact on our stay since I was with my husband, but it might have if I was there with friends. We'd definitely go back to the Hyatt Centric whenever we're in Philly.

It is in a good area. The hotel is beautiful and so are the rooms.

I loved the decor. Simple and fresh looking. It is a newer property, and the design features were not fussy, which I really liked. Very convenient location when I returned to the hotel in the evenings after finishing on the job that I was working on. Lots of great restaurants withing a short walk. The desk staff was very nice and efficient...the woman working the coffee bar was not as pleasant, but nor was she rude though. With covid there really is not as much opportunity to interract.

I had a lovely stay. The room was beautiful and cleaned 😊

Chancellor St Philadelphia PA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 24-hour fitness center
  • Concierge services

Located in Center City, Hyatt Centric Center City Philadelphia is adjacent to Walnut Street and within a 5-minute walk of Academy of Music. This 332-room, 4-star hotel has a restaurant along with conveniences like a 24-hour fitness center and free in-room WiFi.


Dining

This hotel serves as home to a bar, along with a restaurant that specializes in American cuisine. Start each morning with to-go breakfast, available for a fee from 6:00 AM to noon.


Rooms

Hyatt Centric Center City Philadelphia's 332 individually decorated rooms provide MP3 docks, coffee makers, and safes. 60-inch flat-screen TVs come with satellite channels and pay movies, and guests can stay connected with free WiFi. Bathrooms offer hair dryers, designer toiletries, and bathrobes. Other amenities include phones, ironing boards, and desks. Housekeeping is available on request.


Property features

Guests of Hyatt Centric Center City Philadelphia enjoy a 24-hour fitness center, free WiFi in public areas, and conference space. Valet parking is available for USD 58.00 per night. The 24-hour front desk has staff standing by to help with concierge services and dry cleaning/laundry. Additional amenities include express check-in, express check-out, and an ATM.

Room options

Room, 2 Queen Beds, Accessible, Bathtub

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible (Shower)

1 King Bed | Sleeps 3

Room, 2 Queen Beds, City View

2 Queen Beds | Sleeps 4

Executive Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 3

Guest reviews for Hyatt Centric Center City Philadelphia

Everyone (5) Couples (5) Family (6)
5
Everyone

We really liked this hotel. It was clean, relaxing and has kind employees who even delivered coffee to our room when we were out of cups and coffee pods one morning. There is not a lot of amenities, but overall we had an excellent stay.

By on Sep 8, 2021

Review comment responded on Sep 8, 2021

Thank you for staying with us, we appreciate your feedback!

5
Family with small children

Great location

By on Aug 24, 2021

Review comment responded on Aug 24, 2021

Thank you for the feedback! We are so happy to hear that you enjoyed your stay.

2
Family

1. there was no option if you wanted on-site parking overnight. the fee was $44 if you were staying and not going anywhere or $55 if you planned on coming and going. 2. i was really upset that so many amenities were unavailable. there was no breakfast. coffee and drinks were unavailable after noon. 3. most of all...i was disappointed that we had to pay for bottled water. at any other hyatt(which i am a member), there has been at lest 2 bottles of water in the room for coffee, tea, etc. here, there was nothing. I ended up spending $10 for two waters. that was upsetting. hyatt could swing giving ALL visitors, not just high ranking Hyatt members, some complimentary bottled water.

By on Aug 10, 2021

Review comment responded on Aug 19, 2021

Thank you for staying with us and for your feedback.

5
Family

I love that it was close to most of the sightseeing And restaurants.

By on Jul 16, 2021

Review comment responded on Jul 16, 2021

Thank you for staying with us. We appreciate your feedback.

5
Everyone

By on Jul 6, 2021

Review comment responded on Jul 16, 2021

Thank you for staying with us.

5
Friends

El hotel es maravilloso, moderno, limpio, y la gente muy amable, la ubicación es excelente. Me hubiese gustado un microondas en la habitación. Altamente recomendable

By on Jun 17, 2021

Review comment responded on Jun 17, 2021

Thank you for staying with us. We appreciate your feedback.

5
Partner Couples

pleasing look to the lobby, elevators were very prompt, our requests were taken care of. entering and exiting can be confusing for first time visitors

By on Jun 16, 2021

Review comment responded on Jun 16, 2021

Thank you for staying with us. We appreciate your feedback.

5
Everyone

By on Jun 13, 2021

Review comment responded on Jun 23, 2021

Thank you for staying with us. We appreciate your feedback!

5
Everyone

By on Jun 8, 2021

Review comment responded on Jun 18, 2021

Thank you for staying with us. We appreciate your feedback

5
Friends

Modern, clean, walkable

By on May 9, 2021

Review comment responded on May 10, 2021

Thank you for your feedback! We are pleased you enjoyed your stay and look forward to hosting you again soon.

Hyatt Centric Center City Philadelphia

1620 Chancellor St, Philadelphia, PA 19107
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