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Recent guest reviews

Could not get into our room until after 4:30 even though check in was supposed to be at 3pm

There were many locals hanging in the front. The only available rooms were on the same floor. Had to request a remote. Room was clean and fresh. Bed was hard. Overall would come back

Terrible experience not well furnished. front desk unstaffed.. tel number on door to call to summon someone to check in... under construction

Site was unclear that it was a motel, with outside entry. When I got to the room, I had trouble closing the door. Also, the bolt wouldn't latch, leaving me feeling less than secure while traveling alone. I called the front desk, and the best they could do was to have someone look at it the next day. I tried to find another place, but hotels were booked up for a local event, so I stayed for just 1 night until I could find alternate lodging. Once I decided to stay the night, I realized the room wasn't stocked with any towels (bath, hand or washcloths) or shampoo/conditioner. I called the front desk again, and he apologized and brought some by. Room was supposed to be non-smoking but had a stale smell like it used to be a smoking room. Bed felt cheap and uncomfortable. The bathroom was relatively clean though dark, but overall I would not recommend this location unless you're absolutely sure what you signed up for and get a dirt cheap rate. I wish I'd read more of the reviews, but you have to scroll way down to see the one calling it the roadside motel that it is. I felt the pictures were misleading on Orbitz. (ex: a long hallway, implying inside access. Maybe true for some rooms?) Only positive really was that the gentleman working that night was very courteous and understanding. At late hours, be aware they aren't always at the front desk, but if you call the main line, they pick up and will come to the desk if you need something.

My boyfriend and I stayed at this hotel for one night. With the indoor jacuzzi, newly wood-paneled furnishing and quiet environment, the experience we had at this hotel was relaxing and pleasantly surprising. It was also quiet the bonus that there was a Wawa in walking distance, and we received help from the awesome front-desk man Trevor. Would highly recommend this stay to a friend and would return myself!

Trever and John are the best. This place is the best kept secret The rooms are clean and the staff is super friendly

W Main St Norristown PA

Hotel highlights

  • Free WiFi in public areas
  • Free parking
  • Golf course
  • Laundry facilities

Located within 2 miles (3 km) of Norristown Farm Park, Chateau Suites is within 3 miles (5 km) of The Club at Shannondell. This 31-room motel welcomes guests with in-room amenities like microwaves, coffee makers, and flat-screen TVs.


Rooms

All 31 air-conditioned rooms feature microwaves, coffee makers, and ironing boards. 40-inch flat-screen TVs come with cable channels. Beds sport premium bedding and bathrooms offer free toiletries. Desks are also included.


Property features

Guests of Chateau Suites enjoy features like a golf course, free WiFi in public areas, and a meeting room. If you plan to drive, free parking is available. Friendly staff can provide front-desk service during limited hours, and also offer advice about sightseeing. Other amenities at this golf motel include express check-in, express check-out, and laundry facilities.

Room options

Escape Suite

1 Queen Bed | Sleeps 2

Standard Room, 2 Double Beds

2 Double Beds | Sleeps 4

Presidential Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 2

Presidential Suite, Hot Tub

1 Twin Bed | Sleeps 2

Guest reviews for Chateau Suites

Everyone (7) Couples (2)
3
Partner Couples

Could not get into our room until after 4:30 even though check in was supposed to be at 3pm

By on Apr 25, 2021

Review comment responded on Apr 26, 2021

Thank you for your feedback. I was disappointed to read that you did not have a pleasant check-in experience and can assure you I will be personally investigating the matter. I know our front office team will do everything in their power to check our guests in as soon as possible however, on the occasion our guests arrive earlier than 2PM, it may require a few phone calls to our housekeeping team to clean the room.

4
Everyone

By on Feb 26, 2021

Review comment responded on Mar 8, 2021

Thank your for your review. We really appreciate.

3
Partner Couples

There were many locals hanging in the front. The only available rooms were on the same floor. Had to request a remote. Room was clean and fresh. Bed was hard. Overall would come back

By , from Philadelphia PA on Aug 21, 2020

Review comment responded on Sep 2, 2020

. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

1
Everyone

By on Apr 24, 2020

Review comment responded on Apr 30, 2020

thank you for taking the time to share your review with us. We appreciate your valuable feedback as it helps us identify the areas we can improve the guest experience. I was disappointed to learn of the shortcomings you experienced and we're currently taking steps to upgrade some of the facilities.

4
Everyone

By on Feb 15, 2020

Review comment responded on Feb 19, 2020

Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel.

1
Everyone

Terrible experience not well furnished. front desk unstaffed.. tel number on door to call to summon someone to check in... under construction

By on Jun 19, 2018

Review comment responded on Jul 21, 2018

Dear Traveler. Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel

2
Everyone

Site was unclear that it was a motel, with outside entry. When I got to the room, I had trouble closing the door. Also, the bolt wouldn't latch, leaving me feeling less than secure while traveling alone. I called the front desk, and the best they could do was to have someone look at it the next day. I tried to find another place, but hotels were booked up for a local event, so I stayed for just 1 night until I could find alternate lodging. Once I decided to stay the night, I realized the room wasn't stocked with any towels (bath, hand or washcloths) or shampoo/conditioner. I called the front desk again, and he apologized and brought some by. Room was supposed to be non-smoking but had a stale smell like it used to be a smoking room. Bed felt cheap and uncomfortable. The bathroom was relatively clean though dark, but overall I would not recommend this location unless you're absolutely sure what you signed up for and get a dirt cheap rate. I wish I'd read more of the reviews, but you have to scroll way down to see the one calling it the roadside motel that it is. I felt the pictures were misleading on Orbitz. (ex: a long hallway, implying inside access. Maybe true for some rooms?) Only positive really was that the gentleman working that night was very courteous and understanding. At late hours, be aware they aren't always at the front desk, but if you call the main line, they pick up and will come to the desk if you need something.

By , from VA on Apr 20, 2018

Review comment responded on May 2, 2018

Thank you for your feedback. We hope you return for a much improved stay.

5

great, newly renovated hotel

Everyone

My boyfriend and I stayed at this hotel for one night. With the indoor jacuzzi, newly wood-paneled furnishing and quiet environment, the experience we had at this hotel was relaxing and pleasantly surprising. It was also quiet the bonus that there was a Wawa in walking distance, and we received help from the awesome front-desk man Trevor. Would highly recommend this stay to a friend and would return myself!

By on Aug 1, 2017

Review comment responded on Aug 9, 2017

Dear Guest. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

4

a diamond in the rough

Everyone

Trever and John are the best. This place is the best kept secret The rooms are clean and the staff is super friendly

By , from illinois on May 23, 2017

Review comment responded on Jun 20, 2017

Dear Alan. I appreciate your positive feedback about our hotel. We do take pride in catering to our guests’ needs the best way we can. If you’re traveling to our area gain soon, don’t hesitate to call us.

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