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Recent guest reviews

Had to change rooms because sheets were dirty. No change of sheets during the two nights stay.

I loved the bathrooms, staff was not so friendly

The service for check in was excellent. But, I was disappointed in that the room (king size bed) was very small. Breakfast was also disappointing as we are used to a decent breakfast by Best Western Plus. The pancake biscuit did not taste good for me and there was a very limited selection in choices. If it was posted on the site we did not see it that there was no free parking. $30/day is very high, so be prepared if you choose to stay. The staff was very nice, but we will probably not stay here again.

fire alarm at midnight wasn't cool - otherwise it was fine

Very good

Nice, comfortable, and clean room. Our first assigned room had a smoke smell, despite regulations, but they happily gave us another and it was fine. Great front desk staff. The hotel is perfectly safe but the neighborhood is in transition.

Nykeemah was sooo supportive and helped us from check in to check out!!! The new GM was very pleasant as well!!

The rooms were clean but the breakfast was really bad muffins and granola bars

Everything was in poor taste - smelly rooms, dirty bed linens, filthy carpeting throughout the entire hotel. They told us it was smoke free but there was cigarette odor everywhere. Don’t let the pictureS on the website mislead you.

It's nice that it is in the center of everything. However, the sheets were dirty, the hallways reeked of weed and cigarettes. We had no garbage can parking is over priced, charging every time you leave the parking lot.

Bare bones rough locationmaid was kinda rude. The elevator was supersl ow

everything was ok, front desk was very helpful,,, breakfast was ok

It was very clean. comfortable beds and a delicious breakfast.

The room felt stuffy and humid. The water cooler in the lobby was empty in the morning, and the tap water did not taste good. We asked numerous times to have the water cooler refilled and no one helped.

Vine Street Philadelphia PA

Hotel highlights

  • Free WiFi in rooms and public areas
  • 24-hour fitness center
  • Business center
  • 24-hour front desk

Located in Center City, Best Western Plus Philadelphia Convention Center Hotel is within a 10-minute stroll of sights such as Pennsylvania Convention Center and Reading Terminal Market. This 107-room hotel welcomes guests with conveniences like a 24-hour fitness center, free in-room WiFi, and a business center.


Rooms

Best Western Plus Philadelphia Convention Center Hotel's 107 individually decorated rooms provide coffee makers, safes, and ironing boards. 39-inch flat-screen TVs come with cable channels, and guests can stay connected with free WiFi. Bathrooms offer rainfall showers, hair dryers, and designer toiletries. Desks are also included. Housekeeping is available once per stay.


Property features

At Best Western Plus Philadelphia Convention Center Hotel, guests have access to a 24-hour fitness center, free WiFi in public areas, and a business center. The 24-hour front desk has staff standing by to help with luggage storage, and answer any questions about the accommodations. Additional amenities include a computer station, express check-out, and an ATM.

Room options

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

2 Double Beds | Sleeps 4

Standard Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Deluxe Room, 2 Double Beds, Non Smoking, Refrigerator

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed, Non Smoking, Refrigerator

1 King Bed | Sleeps 2

Guest reviews for Best Western Plus Philadelphia Convention Center Hotel

Everyone (28) Couples (7) Family (16)
3
Family

Had to change rooms because sheets were dirty. No change of sheets during the two nights stay.

By on Sep 4, 2021

3
Everyone

I loved the bathrooms, staff was not so friendly

By on Aug 18, 2021

3
Partner Couples

The service for check in was excellent. But, I was disappointed in that the room (king size bed) was very small. Breakfast was also disappointing as we are used to a decent breakfast by Best Western Plus. The pancake biscuit did not taste good for me and there was a very limited selection in choices. If it was posted on the site we did not see it that there was no free parking. $30/day is very high, so be prepared if you choose to stay. The staff was very nice, but we will probably not stay here again.

By on Aug 18, 2021

4
Family

fire alarm at midnight wasn't cool - otherwise it was fine

By on Jul 26, 2021

Review comment responded on Aug 6, 2021

Thank you for your feedback. We are sorry to hear that alarm disturbed your stay. All guests are informed that we are a non smoking hotel and any guest who sets off the alarm for non-emergency reasons are charged an extra fee and asked to leave the hotel.

5
Family Family with small children

Very good

By on Jul 7, 2021

Review comment responded on Jul 12, 2021

Thank you very much for taking the time to leave feedback about your time with us. We are glad you enjoyed your stay.

4
Family

Nice, comfortable, and clean room. Our first assigned room had a smoke smell, despite regulations, but they happily gave us another and it was fine. Great front desk staff. The hotel is perfectly safe but the neighborhood is in transition.

By on Jun 20, 2021

Review comment responded on Jun 21, 2021

Thank you for choosing us. I am glad we were able to resolve your issue right away!

3
Everyone

By on Jun 8, 2021

Review comment responded on Jun 18, 2021

Thank you for staying! If there is anything specific you'd like us to know about your experience, please don't hesitate to call the hotel directly.

5
Family

Nykeemah was sooo supportive and helped us from check in to check out!!! The new GM was very pleasant as well!!

By on Apr 4, 2021

Review comment responded on Apr 5, 2021

Thank you very much for staying and for the positive words about Nykeemah. We are lucky to have her!

5
Everyone

By on Mar 6, 2021

Review comment responded on Mar 23, 2021

Thank you very much for staying and taking time to rate your experience!

4
Everyone

The rooms were clean but the breakfast was really bad muffins and granola bars

By on Feb 11, 2021

Review comment responded on Feb 13, 2021

Thank you for staying and taking the time to leave feedback about your experience. We will look into our options of what is offered in the grab and go breakfast bags.

Best Western Plus Philadelphia Convention Center Hotel

1225 Vine Street, Philadelphia, PA 19107
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