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Recent guest reviews

The pictures on the web are nothing like what it looks like today. Very outdated and old. Mold in the bathroom, the door scrapped the floor with hair stuck underneath, the tub was dirty and the entire floor was nasty. The bed mattress had stains all over it. This is in no way a $300 a night hotel/motel. Stay anywhere but here. Made our vacation horrible. Would never stay here again. Spend your money elsewhere.

They provided free paddle boards to the bay out back.

Sandy rooms and moldy bathroom. No housekeeping during stay. Location is main and only benefit and its one of the best on the beach for that.

Rooms were not clean.....need a thorough cleaning and some hooks or rack in the bathroom would be nice.

Very old property. Paid for a hotel for a motel pretty much. Location is excellent. The rooms and bed is decent. The bathroom was rusty and old. Breakfast options were okay. Everything was old and definitely not going to stay here again.

Right on the beach, close to restaurants, goofy golf, bike rentals, very good location,

I like the location

Online pictures are very deceiving. The facility is dirty and nasty with trash everywhere. Staff not friendly. Rooms were dirty and not well kept. Sink still had residual tooth paste al over it from the previous guest and nothing was wiped down. After one night we left and got another hotel room. Awful experience and would never recommend.

They have a firepit area that was nice in the evening and free use of Kayaks and bikes

Close to the beach. Did not like being across from bar/lounge. Loud music.

There is only one way I can describe this hotel - DISGUSTING! If you are looking for a place to take your family for a relaxing vacation avoid this hotel. From dark to yellowish spots on the sheets, dust all over the place, to spider webs on the shower tub, this is perhaps the worst hotel we have ever stayed in. The pictures they show here are no where near the actual condition of the hotel.

Right across the street from the beach. A good bargain for the location.

The location is amazing being right across from the beach but that is where the good begins and ends with this hotel. The rooms are outdated and definitely need a more thorough cleaning. The shower head was covered in mold, there was mold on the ceiling above the shower, food left in the fridge from the previous guests, and what looked like urine stains in the wall next to the toilet. Needless to say this was our first and last stay here.

Although this is an older hotel that has its issues, the staff and accommodations are outstanding. We found free bike, kayak and paddle boat rentals offered to guest. Also they offered a free breakfast that was beyond the typical.

I appreciate that the hotel took precautions for COVID-19. Everyone was so nice and helpful. Great stay!

Overall I was happy with the stay and will likely come back for a longer weekend trip. It was affordable, especially considering Labor Day weekend, and the location was perfect, just a few minute walk across to the beach with several restaurants and bars also close by. The rooms are minimal and show some age, but the bed was very comfortable and there is a fridge, microwave, and TV. Unfortunately, the first room we were given had not yet been touched by housekeeping, which was slightly irritating, but the staff quickly gave us another. This new room had clearly been mopped and its surfaces wiped down and smelled nicely of bleach, although there was still sand in the nooks and crannies. The public areas of the hotel were clean and looked updated, and the staff was very nice. Considering that it is a budget hotel, I think it is perfect for a short beach getaway, a comfortable place to sleep and store belongings while enjoying the island.

Fort Pickens Road Pensacola Beach FL

Hotel highlights

  • Steps from Pensacola Beach Pier
  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Outdoor pool

Surf & Sand Hotel places you next to Pensacola Beach Pier and a short drive from other popular attractions like Fort Pickens. This 100-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Start your day off right with a free continental breakfast, served each morning from 7:30 AM to 9:30 AM.


Rooms

Surf & Sand Hotel's 100 rooms provide microwaves, refrigerators, and coffee makers. TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and designer toiletries. Free local calls, ironing boards, and desks are also available.


Property features

Renovated in 2017, Surf & Sand Hotel offers an outdoor pool, free WiFi in public areas, and coffee in a common area. Onsite parking is offered for a fee. The front desk has multilingual staff standing by 24 hours a day to assist with concierge services and luggage storage. Other amenities at this beach hotel include free use of bicycles, express check-in, and express check-out.

Room options

Room, 1 King Bed (Upper Floor)

1 King Bed | Sleeps 3

Room, 1 King Bed, Bay View (Upper Floor)

1 King Bed | Sleeps 3

Standard Room, 1 Queen Bed, Accessible (Upper Floor)

1 Queen Bed | Sleeps 3

Standard Room, 1 Queen Bed, Accessible, Ground Floor

1 Queen Bed | Sleeps 3

Guest reviews for Surf & Sand Hotel

Everyone (32) Couples (9) Family (28)
1
Family with small children

The pictures on the web are nothing like what it looks like today. Very outdated and old. Mold in the bathroom, the door scrapped the floor with hair stuck underneath, the tub was dirty and the entire floor was nasty. The bed mattress had stains all over it. This is in no way a $300 a night hotel/motel. Stay anywhere but here. Made our vacation horrible. Would never stay here again. Spend your money elsewhere.

By on Jul 9, 2021

2
Family with small children

They provided free paddle boards to the bay out back.

By on Jul 6, 2021

Review comment responded on Jul 7, 2021

Thank you so much for taking the time to review your stay with us. We’re so sorry you had a negative experience in our hotel and would love the chance to address your concerns. Your experience sincerely matters to us and we strive to improve with each and every stay. We hope to have the opportunity to welcome you back soon!

3
Partner Couples

Sandy rooms and moldy bathroom. No housekeeping during stay. Location is main and only benefit and its one of the best on the beach for that.

By on Jun 29, 2021

Review comment responded on Jun 29, 2021

Thank you for your valuable feedback concerning our new housekeeping protocol. We will continue to strive to make sure our guests are not negatively impacted during their stay with us at this time and will share your concerns so that we can continue to improve and better serve you and other guests in the future. We hope to have the opportunity to welcome you back again soon!

3
Family

Rooms were not clean.....need a thorough cleaning and some hooks or rack in the bathroom would be nice.

By on Jun 24, 2021

Review comment responded on Jun 25, 2021

Thank you for taking the time to share your review of our hotel. We sincerely apologize that you found your room to be below cleaning standards and will share your concerns with our team. Thank you for staying with us and we hope to get the opportunity to welcome you back in the future.

3
Family

Very old property. Paid for a hotel for a motel pretty much. Location is excellent. The rooms and bed is decent. The bathroom was rusty and old. Breakfast options were okay. Everything was old and definitely not going to stay here again.

By on Jun 19, 2021

Review comment responded on Jun 20, 2021

Thank you for your valuable feedback. We’re so sorry you had a negative experience in our hotel, as your experience during your stay sincerely matters to us. We would love to have the opportunity to address your concerns. We appreciate you letting us know. Candid comments always help us do our job better.

5
Everyone

Right on the beach, close to restaurants, goofy golf, bike rentals, very good location,

By on Apr 28, 2021

Review comment responded on Apr 28, 2021

Thank you so much for sharing your review of our hotel. We are so glad to know that you enjoyed our terrific location. We would love to welcome you back for another 5-star stay soon!

2
Family with small children

I like the location

By on Apr 24, 2021

Review comment responded on Apr 24, 2021

Thank you for your valuable feedback. We’re so sorry you had a negative experience in our hotel, as your experience during your stay sincerely matters to us. We would love to have the opportunity to address your concerns. We appreciate you letting us know. Candid comments always help us do our job better.

1
Partner Couples Family

Online pictures are very deceiving. The facility is dirty and nasty with trash everywhere. Staff not friendly. Rooms were dirty and not well kept. Sink still had residual tooth paste al over it from the previous guest and nothing was wiped down. After one night we left and got another hotel room. Awful experience and would never recommend.

By on Apr 11, 2021

Review comment responded on Apr 11, 2021

Thank you for your valuable feedback. We’re so sorry you had a negative experience in our hotel, as your experience during your stay sincerely matters to us. We would love to have the opportunity to address your concerns. We appreciate you letting us know. Candid comments always help us do our job better.

3
Everyone

By on Mar 2, 2021

Review comment responded on Mar 12, 2021

Thank you so much for taking the time to review your stay with us. We would love to hear more about your stay and how we can improve to ensure you have a better experience at our hotel. We look forward to welcoming you back to our slice of paradise soon!

3
Family with small children

They have a firepit area that was nice in the evening and free use of Kayaks and bikes

By on Feb 1, 2021

Review comment responded on Feb 2, 2021

We are so glad that you enjoyed our fun amenities. Thank you for taking the time to let us know. We hope to see you with your toes in the sand again soon!

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