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Recent guest reviews

Great location...bit pricy for what it is ($600 a night?)... HATE talking to their service reps from another country...ordered crib days before stay only to be told they don’t have any...or beds. And you get to pay extra $15 a night for parking...beach is super nice and pools are ok but great for kids.

Very disappointing stay in general (staff service, cleanness, amenity and more). Nothing didn’t meet the expectations that Hilton brand name carries. Would stay in other hotels next time.

Loved this hotel - our room was very nice, spacious and comfy bed! Coffee shop in the lobby was good. Pool area was nice - pool was really cold though! Only one hot tub that was always over crowded :( Overall we were very happy with our stay.

The pools and the ocean view were great! The facility was very nice and the employees were helpful and friendly. Unfortunately, they were understaffed, so most things took a little longer.

Walking distance to shops, restaurants, and easy access to beachfront

Rooms were dirty. We checked into a room that had a "Sanitized" sticker on the door only to find dirty laundry from the last guest on the floor and food in the refrigerator. Mold on the bathroom tiles.

I liked the stylish/modern design of the place. Modern but not out there. Unfortunately because of covid-19 any amenity that you want to replace or get more (toiletries and coffee) are not replenished everyday but have to call and they will bring it up to your room.

Very nice place: I will definitely stay there next time.

Very clean, bed was super cozy and they offered complementary water which is always a plus

The staff was very friendly and helpful. They went out of their way to make our stay a good one. The pool area was great, and the closeness to the beach is unbeatable. Our room was nice and roomy, the view of the ocean was awesome. We will definitely return soon.

The room was dusty and not well maintained. It was on the parking lot side and scheduled to be redone. In fact the morning we checked out the workers were making horrendously loud noises redoing that room. The elevator broke down for a while. We were on the top floor. It was too expensive for what we got.

Amazing hotel. Stayed in a suite and the view was stunning.

Via De Luna Dr Pensacola Beach FL

Hotel highlights

  • Walking distance to Pensacola Beach Pier
  • Free WiFi in public areas
  • Onsite dining
  • Spa

Hilton Pensacola Beach places you within a 10-minute stroll of Pensacola Beach Pier and Casino Beach. This 275-room, 4-star hotel welcomes business and leisure travelers with 2 outdoor pools, a full-service spa, and 2 restaurants.


Dining

Enjoy dining at one of 2 onsite restaurants including H2O Cajun-Asian Grill, which specializes in fusion cuisine. Savor a meal from the comfort of your room with room service, or get a quick energy boost at the coffee shop/café. For your convenience, a full breakfast is available for a fee.


Rooms

The 275 rooms have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect WiFi, wired Internet, and TVs with cable channels and pay movies. Bathrooms offer hair dryers, free toiletries, and bathrobes. Other standard amenities include laptop-compatible safes, ironing boards, and desks.


Property features

Guests of Hilton Pensacola Beach have access to a full-service spa, 2 outdoor pools, and an indoor pool. Valet parking is available for USD 25 per day. The 24-hour front desk has staff standing by to help with luggage storage, dry cleaning/laundry, and concierge services. Other amenities at this beach hotel include a children's pool, a 24-hour fitness center, and a spa tub.

Room options

Room, 1 Queen Bed, Pool View

1 Queen Bed | Sleeps 3

Room, 2 Queen Beds, Pool View

2 Queen Beds | Sleeps 5

Suite, 1 King Bed, View, Corner

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed, View

1 King Bed | Sleeps 2

Guest reviews for Hilton Pensacola Beach

Everyone (27) Couples (4) Family (8)
3
Everyone

By on Jun 11, 2021

Review comment responded on Jun 21, 2021

Thank you so much for taking the time to review your stay with us. We would love to hear more about your stay and how we can improve to ensure you have a better experience at our hotel. We look forward to welcoming you back to our slice of paradise soon!

4
Family with small children

Great location...bit pricy for what it is ($600 a night?)... HATE talking to their service reps from another country...ordered crib days before stay only to be told they don’t have any...or beds. And you get to pay extra $15 a night for parking...beach is super nice and pools are ok but great for kids.

By on Jun 7, 2021

Review comment responded on Jun 8, 2021

We appreciate you sharing your review of our hotel. Thank you for letting us know that you enjoyed our beautiful location and pool area. We are very sorry that we were not able to provide you with a crib and will share your concerns with our team. We hope your family will visit us again soon for another fun beach getaway!

2
Family with small children

Very disappointing stay in general (staff service, cleanness, amenity and more). Nothing didn’t meet the expectations that Hilton brand name carries. Would stay in other hotels next time.

By on May 19, 2021

Review comment responded on May 20, 2021

Thank you for your valuable feedback. We’re so sorry you had a negative experience in our hotel, as your experience during your stay sincerely matters to us. We would love to have the opportunity to address your concerns. We appreciate you letting us know. Candid comments always help us do our job better.

5
Family

Loved this hotel - our room was very nice, spacious and comfy bed! Coffee shop in the lobby was good. Pool area was nice - pool was really cold though! Only one hot tub that was always over crowded :( Overall we were very happy with our stay.

By on Apr 25, 2021

Review comment responded on Apr 26, 2021

Thank you so much for taking the time to review your stay. We are so happy to hear that you enjoyed your stay with us. Please keep in touch and check out our Facebook and Twitter pages for a little slice of paradise wherever you are. Looking forward to seeing you again soon!

3
Everyone

By on Apr 22, 2021

Review comment responded on May 3, 2021

Thank you so much for taking the time to review your stay with us. We would love to hear more about your stay and how we can improve to ensure you have a five-star experience at our hotel. If you would like to share additional feedback, please connect with us directly. Thank you again! We look forward to hearing from you and welcoming you back to our slice of paradise soon!

4
Partner Couples

The pools and the ocean view were great! The facility was very nice and the employees were helpful and friendly. Unfortunately, they were understaffed, so most things took a little longer.

By on Apr 12, 2021

Review comment responded on Apr 13, 2021

We are so glad that you enjoyed your stay at our hotel. Thank you for letting us know that you liked our pool area, friendly staff, and beautiful view. We appreciate all of your valuable feedback and hope to see you again soon!

4
Family with small children

Walking distance to shops, restaurants, and easy access to beachfront

By on Apr 7, 2021

Review comment responded on Apr 7, 2021

We are so happy that you enjoyed your stay at our hotel. Thank you for letting us know that you liked our convenient beach location. We look forward to welcoming you back again soon!

2
Friends

Rooms were dirty. We checked into a room that had a "Sanitized" sticker on the door only to find dirty laundry from the last guest on the floor and food in the refrigerator. Mold on the bathroom tiles.

By on Apr 5, 2021

Review comment responded on Apr 6, 2021

Thank you for your valuable feedback. We will forward your comments concerning our cleanliness and sanitizing procedures so that we can better serve you and future guests. We hope to have the opportunity to welcome you back again soon.

5
Family

I liked the stylish/modern design of the place. Modern but not out there. Unfortunately because of covid-19 any amenity that you want to replace or get more (toiletries and coffee) are not replenished everyday but have to call and they will bring it up to your room.

By on Mar 27, 2021

Review comment responded on Mar 28, 2021

Thank you so much for taking the time to review your stay with us. We are so happy to hear that you enjoyed your stay. Please keep in touch and check out our Facebook and Twitter pages for a little slice of paradise wherever you are. Looking forward to seeing you again soon!

5
Partner Couples

Very nice place: I will definitely stay there next time.

By on Mar 11, 2021

Review comment responded on Mar 11, 2021

Thank you for your excellent 5-star review of our hotel. We are delighted that you enjoyed such a great time with us. We look forward to seeing you again!

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