Skip to main content
Beginning of main content

Recent guest reviews

I'd already pre-paid $200 that was non-refundable, BUT I STILL LEFT! I really don't like giving these type of reviews, but the hotel is NOT up to standard, AT-ALL! They allowed me to see 3 different rooms and all of them were in the same condition. Mold/Mildew; Front door to the rooms didn't close properly-safety issue; very old appliances, vanity very old with chipped and pealing counter tops, tubs need to be resurfaced...just NOT ideal place to stay. They said they would refund half...it really didn't matter, I would NOT have stayed at this property. 2 Thumbs down! Property Owners, please renovate.

Older but refurbished clean and very nice staff.

Stayed 2 nights to visit my son who is in training. The to was clean and private.

There was nothing about this property that I liked.

The bed was comfortable and the AC worked really well. We also liked having a mini fridge in the room; however, the bathroom floor, tub, and counter tops had been painted white and the paint was peeling in several places making everything look dingy. I’m not sure why, but the police were called out to the property and several people were escorted out of their rooms. The experience was pretty disappointing, the cost of the room in comparison to the experience was out of balance, and we will not choose this hotel again.

An average overall. When we got there, we were told we had no reservation. Orbitz failed to turn it in. I had conformation and credit card receipt. Don't know who inside hotel management dropped the ball. I was told only available was a family suite. No other rooms available. Hour & half later, Veronica & Lily from Orbitz, negotiated and got the room I paid for at the agreed upon price. Excellent on housekeeping of the room & pool area. In a safe neighborhood.

We the first room they put us in was very humid and damp. My son couldn’t sleep because it made his sick and my husband an i we just beyond uncomfortable because of the air quality. I ended up switching rooms in the middle of the night, the new room was much better but then I heard everything the people upstairs and next door was doing. The was are VERY thin. Bad night overall will not be returning.

The staff was nice. The place seemed to have a serious wash cloth shortage. We stayed three nights. We turned in all our dirty towels and washcloths after the first night and never got any back. After asking a few times they finally gave us some blue cloths that are for cleaning up spills. The bed was very crooked in its frame. Three out of the four of us whacked our ankles on the parts of the frame sticking out way beyond the bed. We fixed the bed once we figured out why it had big metal pieces sticking out the side. There was a dead fly squashed on the shower curtain. Overall it wasn’t too awful but rather disappointing. Won’t stay there again. ☹️

Staff was nice but seemed a bit stress. The room look fine but the floors were dirty, the covers on the bed had stains, the room was not clean properly. We had to clean the room when we arrived.

They were quick to move our room to a quiet location due to Spring Breakers next to our original room. No accommodation for breakfast, but staff were responsive otherwise. Good location and great value.

The Staff were very friendly and the hotel was clean but the bathroom had a smell of rotten garlic when you turned on the vent so we showered in the dark not to use it and they had no phone in the room which seemed weird. They advertise breakfast but it really should say continental breakfast because it was mostly grab and go food. But for the location and our needs it was fine.

The staff members were really friendly and pleasant. The only thing is the tub was older with some cracks in the paint and some rust on the shower head, but i don't care about that. There were no bugs and no smoke smell and that's the only thing that i care about and was very happy

The lobby was beautiful. That’s about it. Don’t let it fool you. The room was a glorified Motel 6 and was super dirty. Hair all over the bathrooms. Stains on the side tables. Crap on the walls. Hair in the beds. They leave paper towels in the room for you to clean up your own messes because I guess the cleaning staff can’t.

While the staff was very helpful and friendly, the hotel itself was not good! It was run down with cracking paint, terrible stains and in dire need of an overhaul!! Would not stay here again!

i enjoyed my stay. i have nothing negative to say about this place.

Peaceful environment, friendly staff, clean rooms.

Staff was friendly. Gap under door was large enough that I saw a roach or large insect run under the door into my room the morning I was leaving.

Pensacola Boulevard Pensacola FL

Hotel highlights

  • Walking distance to Sam's Fun City
  • Free WiFi in rooms and public areas
  • Outdoor pool
  • 24-hour business center

Within a short walk of Sam's Fun City, At Home Inn & Suites is within 2 miles (3 km) of Marcus Pointe Golf Club. This 104-room hotel has an outdoor pool, free in-room WiFi, and a 24-hour business center.


Rooms

The 104 rooms have an array of amenities, including iPod docks, microwaves, and coffee makers. Guests can expect to find free WiFi and LED TVs with cable channels. Bathrooms offer hair dryers and designer toiletries. Other standard amenities include portable fans, safes, and ironing boards.


Property features

Renovated in 2016, At Home Inn & Suites offers an outdoor pool, free WiFi in public areas, and conference space. The front desk is staffed 24 hours a day to help with luggage storage and securing valuables. Additional amenities include a 24-hour business center, a computer station, and a terrace.

Room options

Standard Room, 1 King Bed (Exterior Corridor)

1 King Bed | Sleeps 4

Mini Suite, 2 Queen Beds (Exterior Corridor)

2 Queen Beds | Sleeps 4

Deluxe Room, 1 King Bed (Interior)

1 King Bed | Sleeps 2

Economy Room, 2 Double Beds (Exterior Corridor)

2 Double Beds | Sleeps 4

Guest reviews for At Home Inn & Suites

Everyone (28) Couples (5) Family (28)
1
Business Business

I'd already pre-paid $200 that was non-refundable, BUT I STILL LEFT! I really don't like giving these type of reviews, but the hotel is NOT up to standard, AT-ALL! They allowed me to see 3 different rooms and all of them were in the same condition. Mold/Mildew; Front door to the rooms didn't close properly-safety issue; very old appliances, vanity very old with chipped and pealing counter tops, tubs need to be resurfaced...just NOT ideal place to stay. They said they would refund half...it really didn't matter, I would NOT have stayed at this property. 2 Thumbs down! Property Owners, please renovate.

By on Jul 8, 2021

Review comment responded on Jul 14, 2021

This person is complaining that it was non-refundable, but we would have gladly refunded her money and allowed her to go somewhere else right after seeing the room. We never make someone stay if they are unhappy. She didn't even complain about the second room we moved her to until 2 days after check out and was very rude to our clerk and even called her names. Very sad.

5
Family Family

Older but refurbished clean and very nice staff.

By on Apr 3, 2021

Review comment responded on Apr 5, 2021

We are happy you enjoyed your stay with us. Thank you for being our guest and leaving your review. Please come back again.

5
Family

Stayed 2 nights to visit my son who is in training. The to was clean and private.

By on Mar 1, 2021

Review comment responded on Mar 4, 2021

We are happy you enjoyed your stay and hope you will be back again! Thank you!

1
Everyone

There was nothing about this property that I liked.

By on Nov 27, 2020

Review comment responded on Nov 28, 2020

I'm sorry you were unhappy.

4
Family Family

The bed was comfortable and the AC worked really well. We also liked having a mini fridge in the room; however, the bathroom floor, tub, and counter tops had been painted white and the paint was peeling in several places making everything look dingy. I’m not sure why, but the police were called out to the property and several people were escorted out of their rooms. The experience was pretty disappointing, the cost of the room in comparison to the experience was out of balance, and we will not choose this hotel again.

By , from Memphis on Nov 2, 2020

Review comment responded on Nov 3, 2020

Thanks for staying with us and leaving your feedback. We are remodeling rooms right now and selling out most of the time so I'm sorry you were unable to get a remodeled room. We work hard to keep our hotel safe and comfortable, so I'm happy the police escorted people away, it would be worse if we didn't act on anything suspicious.

3
Family

An average overall. When we got there, we were told we had no reservation. Orbitz failed to turn it in. I had conformation and credit card receipt. Don't know who inside hotel management dropped the ball. I was told only available was a family suite. No other rooms available. Hour & half later, Veronica & Lily from Orbitz, negotiated and got the room I paid for at the agreed upon price. Excellent on housekeeping of the room & pool area. In a safe neighborhood.

By , from Southeastern US on Aug 15, 2020

Review comment responded on Aug 21, 2020

Thank you for staying with us and leaving your feedback. Orbitz is a 3rd party marketing system and so the issue didn't have anything to do with our staff. I'm glad the issue was straightened out and apologize for any inconvenience. We are happy you enjoyed the room and pool and housekeeping service. We hope you come back again!

2
Everyone

By on Jun 18, 2020

Review comment responded on Jun 22, 2020

Thank you for staying with us. We hope you let the front desk know if there was anything you were unhappy with during your stay, so we can make corrections.

3
Family with small children

We the first room they put us in was very humid and damp. My son couldn’t sleep because it made his sick and my husband an i we just beyond uncomfortable because of the air quality. I ended up switching rooms in the middle of the night, the new room was much better but then I heard everything the people upstairs and next door was doing. The was are VERY thin. Bad night overall will not be returning.

By , from Georgia on Jun 6, 2020

Review comment responded on Jun 7, 2020

I'm sorry you were unhappy with your stay. I will look into the issues you commented about. Enjoy your travels.

2
Family

The staff was nice. The place seemed to have a serious wash cloth shortage. We stayed three nights. We turned in all our dirty towels and washcloths after the first night and never got any back. After asking a few times they finally gave us some blue cloths that are for cleaning up spills. The bed was very crooked in its frame. Three out of the four of us whacked our ankles on the parts of the frame sticking out way beyond the bed. We fixed the bed once we figured out why it had big metal pieces sticking out the side. There was a dead fly squashed on the shower curtain. Overall it wasn’t too awful but rather disappointing. Won’t stay there again. ☹️

By on Jun 2, 2020

Review comment responded on Jun 5, 2020

We are happy you had a good experience with our staff. We bought new blue wash cloths to use because with covid-19 we have had issues getting the wash cloths and towels that we have needed. We are sorry about the inconveniences you experienced and hope you enjoy the rest of your travels.

3
Family

Staff was nice but seemed a bit stress. The room look fine but the floors were dirty, the covers on the bed had stains, the room was not clean properly. We had to clean the room when we arrived.

By on May 27, 2020

Review comment responded on May 27, 2020

Thank you for being our guest. I'm sorry to hear about the issues you experienced. That shouldn't have happened and I will speak to our housekeeping staff.

url importing http://sso-opn.orbitz.com/Pensacola-Hotels-At-Home-Inn-&-Suites.h13206996-p2.Hotel-Reviews
There was an error importing /Pensacola-Hotels-At-Home-Inn-&-Suites.h13206996-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Pensacola-Hotels-At-Home-Inn-&-Suites.h13206996-p2.Hotel-Reviews