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Recent guest reviews

Would of been outstanding if the restaurant was open really didn’t care for the outside options to eat

I would recommend this hotel to everybody because I absolutely loved my stay here.

We booked a night at this hotel because we were one of the homes affected by hurricane Isias. We were at another hotel for 5 days but needed to check out bc they were fully booked for the remainder of the week. We booked a night at the Westminster through Orbitz. After checking out of our previous hotel and before checking into the Westminster we wanted to check our home just in case the power was back on. Fortunately our power was back on. We quickly called the hotel and informed them that our power was back on and no longer needed the room. The manager informed us that we can cancel the reservation but would not be refunded bc our reservation was within the 72 hour window. I called the hotel at 12 noon and check in wasn’t until 3pm so they had plenty of time to rebook the room. I begged for a refund since we had spent $2000 on hotel rooms since the storm but she said no sorry I can’t. Very unsympathetic - it was not like we booked a room for a vacation and changed our minds, this was a devastating storm that left thousands without power for a week and homes destroyed. Not to mention we are all still financially crippled from job loss due to Covid. It’s times like this that businesses should be more empathetic and supportive to the residents of our communities. We are out over $700 in food lost during the power outage and over $2000 in hotel room costs. Now we are out the $284.72 for a room we didn’t need. I will never recommend this hotel to anyone and will never book here.

Was suppose to stay for two days but it was too uncomfortable.. the hotel is very outdated.. Old Tv’s, old microwave & refrigerator.. Asked to switch to a better room & was told the room we were in was the best they have.. the only renovation done to that room was the bathroom & it was just OK. We wanted a king size bed but it was just two full size beds pushed together. We checked out immediately!

The curtain on the window doest closes so the room is lighted from the light in the street. Difficult to sleep. No enough parking spaces

Loved the room. Nicely decorated, and clean. Staff was amazing!!!

Easy check in - clean and quiet Staff was friendly

We were put into a "disabled" room. Following were my issues (most of which were shared with the front desk). 1. There way a 3 foot wide shower chair in the bathroom (which made the bathroom harder to use). We requested that it be removed, but the request was not honored. It finally "disappeared" after I put the chair in the hallway. 2. There was a nonfunctioning light in the bathroom that was never replaced (even after our request). 3. The carpet was very dirty. 4. The walls were dirty in multiple places.

Friendliness & professionalism of all staff.. Prompt service

They need do not disturb signs. my room was off the elevator and people would get off and yell to each other about where their rooms were or run to each others etc. If you had a do not disturb sign then maybe they would know someone was trying to sleep at 11pm and maybe not be so loud.

Very convenient for my work travel. Lots of surrounding shops and restaurants.

The furniture, bedding and other areas of the hotel were extremely worn. There were not enough outlets and plug ins in the room and the wife was unusable. Hotel staff was nice and extremely helpful but I would not stay there again unless I had to.

Nice hotel. Restaurant was nice but seats could have been updated

W Mount Pleasant Ave Livingston NJ

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Spa services

Located 1.7 mi (2.7 km) from The Funplex, Westminster Hotel is within a 15-minute drive of other popular attractions like Turtle Back Zoo. This 185-room, 4-star hotel has a restaurant, an indoor pool, and free in-room WiFi. It's connected to a shopping center in central Livingston, and a short drive from Imagine That! Children's Museum and Livingston Mall.


Dining

This hotel is home to a steakhouse and a bar/lounge.


Rooms

Westminster Hotel's 185 rooms provide coffee makers, free local calls, and laptop-compatible safes. Guests can expect 40-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers, designer toiletries, and bathrobes. Other amenities include ironing boards, desks, and wardrobes or closets.


Property features

Westminster Hotel offers an indoor pool, a spa tub, and free WiFi in public areas. You can take advantage of extended parking, along with limo/town car service. Multilingual staff at the 24-hour front desk can assist with securing valuables, luggage storage, and dry cleaning/laundry. Other amenities at this spa hotel include conference space, coffee/tea in a common area, and a computer station.

Room options

Deluxe Suite

1 King Bed and 1 Twin Sofa Bed | Sleeps 2

Junior Suite

1 King Bed | Sleeps 3

Deluxe Double Room, 2 Double Beds

2 Double Beds | Sleeps 4

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Westminster Hotel

Everyone (16) Business (1) Couples (5) Family (2)
3
Everyone

By on Feb 1, 2021

Review comment responded on Feb 23, 2021

Dear Deja, Thank you for staying with us. It appears, your experience was less than flawless. We hope to find out more about your stay. Can you please elaborate? Kind Regards,

2
Everyone

By on Jan 22, 2021

Review comment responded on Feb 2, 2021

We are sorry for not meeting your expectations during your stay. Please contact us directly to discuss your experience. We strive to be the best in hospitality, so if we fell short, we would love your feedback. We hope to welcome you back again to turn your experience around. Kindest regards, Westminster Management

5
Partner Couples

Would of been outstanding if the restaurant was open really didn’t care for the outside options to eat

By , from Brooklyn ny on Oct 14, 2020

Review comment responded on Oct 14, 2020

Dear Lacresa, Thank you for taking the time to write a review about your experience. Please know that our restaurant will be opening in the very near future. We hope to welcome you back again soon. Kind Regards, Front Office Manager

5
Everyone

By on Oct 5, 2020

Review comment responded on Oct 8, 2020

Thank you so much for providing your feeback!

5
Everyone

By on Sep 4, 2020

Review comment responded on Sep 8, 2020

Thank you for your review! We look forward to welcoming you back... Travel safe,

5
Partner Couples

I would recommend this hotel to everybody because I absolutely loved my stay here.

By , from Orange, NJ on Aug 28, 2020

Review comment responded on Aug 28, 2020

Thank you for your review! We look forward to welcoming you back... Travel safe,

1
Family with small children

We booked a night at this hotel because we were one of the homes affected by hurricane Isias. We were at another hotel for 5 days but needed to check out bc they were fully booked for the remainder of the week. We booked a night at the Westminster through Orbitz. After checking out of our previous hotel and before checking into the Westminster we wanted to check our home just in case the power was back on. Fortunately our power was back on. We quickly called the hotel and informed them that our power was back on and no longer needed the room. The manager informed us that we can cancel the reservation but would not be refunded bc our reservation was within the 72 hour window. I called the hotel at 12 noon and check in wasn’t until 3pm so they had plenty of time to rebook the room. I begged for a refund since we had spent $2000 on hotel rooms since the storm but she said no sorry I can’t. Very unsympathetic - it was not like we booked a room for a vacation and changed our minds, this was a devastating storm that left thousands without power for a week and homes destroyed. Not to mention we are all still financially crippled from job loss due to Covid. It’s times like this that businesses should be more empathetic and supportive to the residents of our communities. We are out over $700 in food lost during the power outage and over $2000 in hotel room costs. Now we are out the $284.72 for a room we didn’t need. I will never recommend this hotel to anyone and will never book here.

By , from Morris plains, NJ on Aug 11, 2020

Review comment responded on Aug 17, 2020

Thank you for your review! We are sorry for not meeting your expectations fully during your same day booking (which are non refundable) which then turned into a cancellation, which is one night room charge (no taxes). We understand your frustrations with the storm, but we do have policies in place that the agents do follow fully. We appreciate your feedback and we will share your comments with our team. Kindest regards,

1
Everyone

By on Jul 8, 2020

Review comment responded on Jul 24, 2020

Hello, We are sorry we did not meet your expectations. Please contact us directly so we can understand more clearly the reason for your review. We strive for perfect hospitality, and we take our feedback seriously. We hope we have a chance to improve your experience next time you are in town. Travel safe

1
Partner Couples

Was suppose to stay for two days but it was too uncomfortable.. the hotel is very outdated.. Old Tv’s, old microwave & refrigerator.. Asked to switch to a better room & was told the room we were in was the best they have.. the only renovation done to that room was the bathroom & it was just OK. We wanted a king size bed but it was just two full size beds pushed together. We checked out immediately!

By , from NJ on Apr 27, 2020

Review comment responded on Apr 29, 2020

Dear Nik, Thank you for taking the time to let us know about your recent experience. I am very sorry and disappointed to hear that your room didn't meet your expectations and furthermore that, we were unable to switch your room to a better one. If you consider giving us another chance to regain your confidence, please let me know and I will ensure that you will have a better experience. Thanks again for your feedback and I look forward to welcoming you back to the Westminster Hotel. Kind Regards, Front Office Manager

2
Partner Couples

The curtain on the window doest closes so the room is lighted from the light in the street. Difficult to sleep. No enough parking spaces

By on Dec 17, 2019

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