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Recent guest reviews

The only good thing that can be said about this place is the staff. All of the employees were very friendly. Really the employees were the only good thing. The hotel itself is a dump. I do understand that the new owners are aware and have plans to take all the buildings down one at a time.

We enjoyed the room and resort. They are working on making upgrades and also getting fully staffed & running after the COVID shutdown. I would recommend this place overall. We are a family of 4 with 2 kids under 12.

large room , small TV... clean , everything worked. Full size beds (smaller than queen) no cleaning service, (said because of covid) had to re-use towels. Liked the boardwalk. beach access good. overall ok for the price.

Great location, cheap rates, friendly staff, very clean! The only problem we had was it was bike week and we didn't know it until we got down there. After the first day they made us move our car to another parking lot about 3 blocks away so the motorcycles could park in our spot.

It was cheap

The hotel is in poor condition and has no upkeep. Paint was prolong, elevator was broken, ceiling was water damaged and the outside balcony was black with dirt and the under edge of the roof was falling off. The soap dispensers were not working in the room unless you pounded them to get a drop. The checking was 6 people deep with 1 person at the desk. She was extremely nice. The rest of the staff said good morning and smiled if you spoke first but they looked overworked and had to share the elevator for trash and dirty linen with us guests. They didn’t seem to have any management support. The little food court was outrageously expensive. We pain 19$ for 2 waters, 2 small yogurts and a coffee. The coffee was horrible. This hotel has a lot of potential and the staff too. It needs some TLC to restore it to livable condition and a place where people are not only comfortable to stay but the staff are proud to work.

Room was basic old furniture...old tv didn't work properly...window didn't open... didn't feel like the beach. Bathroom ultra small..

Pet friendly bad internet connection but clean and decent price

Location! Location! Location! Set apart from the commercial area & right on the beach this was the perfect relaxing get away.. the only major ding was no wi-fi.. claims of upgrading systems that were not noted upon booking. Staff at the tiki bar were all fantastic!!

The front desk staff was rude and not very friendly. PET FRIENDLY is a joke. Basically the only place your pet is allowed is in your room. This is a has been property.. Will not go back!!!

The only perk of this place is it’s located near the beach, they completely lied in advertisements the food is not free as advertised they lied and said pets were allowed on the beach and they lied about providing beach chairs and umbrellas. The patio view is more like putting a plastic chair on a sidewalk while I will return to pcb I will never book with this hotel again. PS while I was trying to check a customer was complaining about a rat in the room also.

S Thomas Dr Panama City Beach FL

Hotel highlights

  • Walking distance to Ripley's Believe It or Not and WonderWorks
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

Boardwalk Beach Hotel places you within a 15-minute stroll of popular sights such as Ripley's Believe It or Not and WonderWorks. This 320-room hotel welcomes guests with 2 outdoor pools, a private beach, and free self parking.


Dining

Enjoy dining at one of 2 onsite restaurants including Food Court, which specializes in American cuisine.


Rooms

All 320 air-conditioned rooms provide microwaves, refrigerators, and coffee makers. TVs come with cable channels. Bathrooms have hair dryers and free toiletries. Other standard amenities include safes, phones, and ironing boards.


Property features

At Boardwalk Beach Hotel, guests have access to a private beach, 2 outdoor pools, and free WiFi in public areas. If you drive, take advantage of free parking. The 24-hour front desk has staff standing by to help with securing valuables and luggage storage. Other amenities at this beach hotel include a conference center, an arcade/game room, and an ATM.

Room options

1st Floor, Tides 2 Double Beds Beachside with Patio

2 Double Beds | Sleeps 4

Dunes 2 Queen Beach View Suite

2 Queen Beds and 1 Double Sofa Bed | Sleeps 6

Tides 2 Double Beds Beachside with Futon Bunk

2 Double Beds and 1 Double Sofa Bed | Sleeps 6

Dunes Double Gulf Side

2 Double Beds | Sleeps 4

Guest reviews for Boardwalk Beach Hotel

Everyone (29) Couples (8) Family (14)
2
Family with small children

The only good thing that can be said about this place is the staff. All of the employees were very friendly. Really the employees were the only good thing. The hotel itself is a dump. I do understand that the new owners are aware and have plans to take all the buildings down one at a time.

By on Jul 15, 2021

4
Family with small children

We enjoyed the room and resort. They are working on making upgrades and also getting fully staffed & running after the COVID shutdown. I would recommend this place overall. We are a family of 4 with 2 kids under 12.

By on Jun 18, 2021

Review comment responded on Jun 18, 2021

Dear Mr./ MS I would once again like to thank you for staying with us here at the Boardwalk Beach Hotel. If there is anything further I can do, Once again, thanks again for a great experience with us and we look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

4
Everyone

By on May 29, 2021

Review comment responded on Jun 17, 2021

Dear Mr./ MS I would once again like to thank you for staying with us here at the Boardwalk Beach Hotel.. If there is anything further I can do, Once again, thanks again for a great experience with us and we look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

4
Partner Couples

large room , small TV... clean , everything worked. Full size beds (smaller than queen) no cleaning service, (said because of covid) had to re-use towels. Liked the boardwalk. beach access good. overall ok for the price.

By on May 24, 2021

Review comment responded on Jun 17, 2021

Dear Mr./ MS I would once again like to thank you for staying with us here at the Boardwalk Beach Hotel.. If there is anything further I can do, Once again, thanks again for a great experience with us and we look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

5
Everyone

By on May 11, 2021

Review comment responded on Jun 17, 2021

Dear Mr./ MS I would once again like to thank you for staying with us here at the Boardwalk Beach Hotel. If there is anything further I can do, Once again, thanks again for a great experience with us and we look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

4
Partner Couples

Great location, cheap rates, friendly staff, very clean! The only problem we had was it was bike week and we didn't know it until we got down there. After the first day they made us move our car to another parking lot about 3 blocks away so the motorcycles could park in our spot.

By on May 10, 2021

Review comment responded on May 15, 2021

Dear Mr./ MS I would once again like to thank you for staying with us here at the Boardwalk Beach Hotel. If there is anything further I can do, Once again, thanks again for a great experience with us and we look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

2
Everyone

By on Apr 25, 2021

Review comment responded on May 11, 2021

We are sorry to learn you did not have the excellent experience we strive to provide at Boardwalk Beach Hotel. We wish you the best in your travels.

5
Everyone

By on Apr 23, 2021

Review comment responded on May 11, 2021

We are so happy to hear that you enjoyed your stay and look forward to your next beach vacation with us.

3
Everyone

By on Apr 8, 2021

Review comment responded on Apr 23, 2021

Dear Mr. / MS I would once again like to apologize to you for your experience at Boardwalk Beach Hotel. I would like to assure you that the problem with the room has been quickly addressed with the appropriate department head and fixed. If there is anything further I can do, Once again, I apologize for your experience with us and look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

4
Everyone

By on Apr 7, 2021

Review comment responded on Apr 18, 2021

Dear Mr./ MS I would once again like to thank you for staying with us here at the Boardwalk Beach Hotel. If there is anything further I can do, Once again, thanks again for a great experience with us and we look forward to serving you in the future. Sincerely yours, Marcus Jones Front Desk Manager Royal American Hospitality Inc.

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