Skip to main content
Beginning of main content

Recent guest reviews

Our kids enjoyed the indoor pool option and the family was happy with the location.

Nothing special about the hotel, just like other regular hotels.

Staff very responsive and helpful. Room was great.

good customer service fair treatment based on current conditions in area/region.

Everything was spotless in the room. Employee at front desk was helpful and informative. Due to pandemic the amenities were not available. The fitness room and pool were closed and there was a charge for parking a vehicle. Due to fitness room and pool closed and charging for parking the room rate was expensive.

Excellent! Pleasantly surprised for the price! Great location, close to Stanford campus and very clean, roomy and well designed rooms. Kurig coffee in the room was nice too.

beautiful hotel and safe feel to it..nice parking

Everything was fast, courteous and easy. This review however is a PITA! Minimum 50 characters? Seriously!

Called before making reservation to be sure they had a dining room and room service and to request a first floor room. They guaranteed both but when we arrived had neither. And their response to phone request about broken coffee machine was ridiculous. Took over an hour to get a functioning replacement.

Super Clean and very confortable pillows and mattresses. Very Quiet for a nice rest after a long travel time.

neither my wife nor I were warned, at check-in, that there would be no rooms made up bu housekeeping unless there was a specific request. We came home the first dayto a dirty room, with no fresh linens and almost no toilet paper. I am never going back to this hotel.

Good beds great shower easy parking great tv smells good clean carpet

It was close to Stanford Hospital and everything you needed was at this Hotel!

tried to cancel right after making the reservation, due to weather and flights... another reason to book directly with the hotel. Not everyone is near a fax machine

Nice hotel and staff! Room was very comforatble. Nice ammenities.

El Camino Real Palo Alto CA

Hotel highlights

  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Indoor pool
  • Fitness center

San Antonio Shopping Center is within a mile (2 km) of Hilton Garden Inn Palo Alto, and other popular attractions like Rengstorff Park are within a few miles (5 km). This 3-star hotel has 174 guestrooms and offers an indoor pool, free in-room WiFi, and a gym.


Dining

Enjoy a bite to eat at the hotel's restaurant, or relax with a drink at the bar/lounge. Satisfy your hunger from the comfort of your room with room service.


Rooms

Hilton Garden Inn Palo Alto's 174 rooms provide iPod docks, refrigerators, and desks. Guests can expect 42-inch flat-screen TVs with cable channels, along with free WiFi and wired Internet. Beds sport premium bedding and bathrooms offer free toiletries.


Property features

Built in 2015, the brand new Hilton Garden Inn Palo Alto offers an indoor pool, a gym, and free WiFi in public areas. Self parking is offered for USD 14.00 per night. The 24-hour front desk has staff standing by to help with luggage storage, securing valuables, and dry cleaning/laundry. Other amenities at this golf hotel include 7 meeting rooms, a 24-hour business center, and express check-in.

Room options

Room, 1 King Bed (Drinks & Snacks)

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Accessible (Hearing Accessible)

2 Queen Beds | Sleeps 4

Suite, 1 King Bed, Accessible, Non Smoking (Hearing Accessible)

1 King Bed | Sleeps 4

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

2 Queen Beds | Sleeps 4

Guest reviews for Hilton Garden Inn Palo Alto

Everyone (15) Couples (6) Family (8)
5
Family

Our kids enjoyed the indoor pool option and the family was happy with the location.

By on Oct 4, 2021

3
Everyone

Nothing special about the hotel, just like other regular hotels.

By on Jul 21, 2021

Review comment responded on Aug 1, 2021

Hello, Thank you for the feedback, and please stay with us again. Tom McEvoy, General Manager

5
Family

Staff very responsive and helpful. Room was great.

By on Mar 27, 2021

5
Everyone

good customer service fair treatment based on current conditions in area/region.

By on Mar 3, 2021

4
Family Family

Everything was spotless in the room. Employee at front desk was helpful and informative. Due to pandemic the amenities were not available. The fitness room and pool were closed and there was a charge for parking a vehicle. Due to fitness room and pool closed and charging for parking the room rate was expensive.

By on Feb 27, 2021

5
Family

Excellent! Pleasantly surprised for the price! Great location, close to Stanford campus and very clean, roomy and well designed rooms. Kurig coffee in the room was nice too.

By , from Boulder on Jan 31, 2021

5
Partner Couples Business Business

beautiful hotel and safe feel to it..nice parking

By , from california on Jan 15, 2021

5
Partner Couples Business Business

Everything was fast, courteous and easy. This review however is a PITA! Minimum 50 characters? Seriously!

By , from Sacto on Dec 7, 2020

1
Partner Couples Business Business

Called before making reservation to be sure they had a dining room and room service and to request a first floor room. They guaranteed both but when we arrived had neither. And their response to phone request about broken coffee machine was ridiculous. Took over an hour to get a functioning replacement.

By , from Arroyo Grande on Nov 24, 2020

5
Family Partner Couples

Super Clean and very confortable pillows and mattresses. Very Quiet for a nice rest after a long travel time.

By , from Santa Bárbara on Oct 8, 2020

Hilton Garden Inn Palo Alto

4216 El Camino Real, Palo Alto, CA 94306
url importing http://sso-opn.orbitz.com/Palo-Alto-Hotels-Hilton-Garden-Inn-Palo-Alto.h8962113-p2.Hotel-Reviews
There was an error importing /Palo-Alto-Hotels-Hilton-Garden-Inn-Palo-Alto.h8962113-p2.Hotel-Reviews, error: javax.servlet.jsp.JspTagException: 301 http://sso-opn.orbitz.com/Palo-Alto-Hotels-Hilton-Garden-Inn-Palo-Alto.h8962113-p2.Hotel-Reviews

Frequently asked questions