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Recent guest reviews

I asked them to please change me rooms the restroom was dirty used they refused Bc they didn’t have staff to do it. It was the worst experience!

Beautiful resort

The property is very clean. There are lots of amenities. We particularly enjoyed the pools with the water slides.

This place was very clean and the staff was beyond friendly and helpful. Besides the restaurants being closed due to covid restrictions, everything else was great. A great family resort.

The property was beautiful. Our fan in the bedroom and the tub jets both did not work.

We have stayed here for many years but this may be our last year. We checked in at 1:00 but our room was not ready until 4:30 (c

We were placed in a ADA room which we figure is because we had an Orbitz package. If you are not handicap the room is ridiculous. There is no counter space in the restroom and no bath tub and the shower curtain attacks you while showering which is nasty. I would suggest not booking the rooms out inexpensive if you are not going to give people actual rooms not ADA rooms unless they request that.

It was just ok. We received one of our rooms almost 2 hours late because it wasn’t ready. All the restaurants were closed, water slide was closed. I was told the showers at the pool were open and that we could get ready there after we swam, then once we were down at the pool we found out they were closed. They did end up letting us use a room to get ready in which was nice but the overall experience was just ok. I probably wont stay there again.

All was excellent golf was fantastic service was very good under the covid restrictions so i would recommend your resort to anyone who wanted a very relaxing golf and relaxing vacation. Thank you great for time.

I had the worst experience ever staying in This hotel I had a guy almost breaking my door down because of a noise complaint that wasn’t even coming from my room we were out shopping and when we got back some random guy that was staying there came to our door and started kicking the door yelling to us to keep it down I called the front desk to inform them that there was a guy kicking our door security came out and talk to me I showed them my receipt letting him know that we just arrive into our room he apologized to us but my kids and wife were traumatized by the event we were not comfortable for the rest of us stay. And this happened on our first night checking in and just to let you know that I was there celebrating my birthday worst experience ever I talk to the front desk about my experience they were not at all informed about the Incident Even though security came out and talk to me there were no care for my safety or the safety my family . I thought this place was a family friendly type of facility and it definitely didn’t feel like it.

Fitness center was limited to 2 guests at a time and was continuously sanitized. All staff were wearing masks. Every area of the property and the room was clean.

It was really nice, and fun super clean I would stay again

cool very happy everything was clean and everyone was nice

I loved Jasmin the lady who checked me in and Derek Nelson the property manager was really gracious and didn’t charge me at all for parking for my 6day, 5 night stay. The property is beautiful and well maintained and the staff is very friendly and very prompt to get you whatever you need. I will be back before year’s end👍🤗

Willow Ridge Palm Desert CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • 4 outdoor pools
  • Fitness center

Desert Willow Golf Resort is within 2 miles (3 km) of The Westin Desert Willow Villas, Palm Desert while other popular attractions such as San Jacinto Mountains are within 3 miles (5 km). This 440-room, 4-star condo resort welcomes guests with 4 outdoor pools, a restaurant, and free in-room WiFi.


Dining

Enjoy a bite to eat at Agave Grill & Bar(closed), the condominium resort's onsite restaurant.


Rooms

Each condo features a kitchenette and a balcony, and there's space to spread out with a living room and a dining area. An LCD TV comes with cable channels and a DVD player, and guests can stay connected with free WiFi. Pillowtop beds sport Egyptian cotton sheets and down comforters, and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include a washer/dryer, a coffee maker, and a ceiling fan.


Property features

Guests staying at The Westin Desert Willow Villas, Palm Desert enjoy access to 4 outdoor pools, a gym, and free WiFi in public areas. Self parking is offered for USD 20.00 per night. The 24-hour front desk has multilingual staff ready to help with tours or tickets, and answer any questions about the area. Other amenities at this golf condominium resort include a spa tub, an outdoor tennis court, and a business center.

Room options

Villa, 2 Bedrooms, Non Smoking, Balcony

2 King Beds | Sleeps 8

Villa, 1 Bedroom, Non Smoking, Balcony

1 King Bed | Sleeps 4

Villa, 1 Bedroom, Non Smoking, Balcony

1 King Bed | Sleeps 4

Guest reviews for The Westin Desert Willow Villas, Palm Desert

Everyone (33) Couples (27) Business (5) Family (22) Other (2)
1
Family

I asked them to please change me rooms the restroom was dirty used they refused Bc they didn’t have staff to do it. It was the worst experience!

By on Nov 29, 2021

Review comment responded on Nov 30, 2021

Thank you for taking the time to provide us with your feedback about your recent stay at the Westin Desert Willow Villas. I apologize for the experience you encountered during your stay. I hope you give us another opportunity in the future. Warm regards,

5
Family

Beautiful resort

By on Oct 9, 2021

Review comment responded on Oct 13, 2021

Thank you so much for taking the time to share your wonderful 5 out of 5 review! We are delighted you enjoyed your time with us and hope to welcome you back again soon!

5
Family with small children Friends

The property is very clean. There are lots of amenities. We particularly enjoyed the pools with the water slides.

By on Sep 9, 2021

Review comment responded on Sep 9, 2021

Thank you so much for taking the time to share your recent experience and for your wonderful review! We are delighted you enjoyed your time with us and hope to welcome you back again soon!

5
Everyone

By on Sep 5, 2021

5
Family with small children

This place was very clean and the staff was beyond friendly and helpful. Besides the restaurants being closed due to covid restrictions, everything else was great. A great family resort.

By on Aug 4, 2021

Review comment responded on Aug 13, 2021

Thank you so much for taking the time to share your recent experience and for your 5 out of 5 review! We are delighted you enjoyed your time with us and hope to welcome you back again soon!

4
Family with small children

The property was beautiful. Our fan in the bedroom and the tub jets both did not work.

By on Jun 13, 2021

Review comment responded on Jun 13, 2021

Thank you for taking the time to provide us with your feedback about your recent stay at the Westin Desert Willow Villas. I apologize for the experience you encountered during your stay. I hope you give us another opportunity in the future. Warm regards,

3
Everyone

We have stayed here for many years but this may be our last year. We checked in at 1:00 but our room was not ready until 4:30 (c

By on Jun 7, 2021

Review comment responded on Jun 8, 2021

Thank you for taking the time to provide us with your feedback about your recent stay at the Westin Desert Willow Villas. I apologize for the delay in receiving your villa after check in. I hope you give us another opportunity in the future when all facilities are available. Warm regards,

1
Everyone

By on Jun 1, 2021

Review comment responded on Jun 14, 2021

Thank you for taking the time to provide us with your feedback about your recent stay at the Westin Desert Willow Villas. I apologize for the experience you encountered during your stay.I hope you give us another opportunity in the future when all facilities are available. Warm regards,

5
Family Partner Couples

We were placed in a ADA room which we figure is because we had an Orbitz package. If you are not handicap the room is ridiculous. There is no counter space in the restroom and no bath tub and the shower curtain attacks you while showering which is nasty. I would suggest not booking the rooms out inexpensive if you are not going to give people actual rooms not ADA rooms unless they request that.

By on Apr 29, 2021

Review comment responded on Apr 30, 2021

Good evening, thank you for taking the time to give us your feedback. We apologize if there was any miscommunication when assigning rooms, we do assign them based on the type of room booked. If there is anything we can do to assist please let us know. Thank you for choosing Westin!

3
Family with small children

It was just ok. We received one of our rooms almost 2 hours late because it wasn’t ready. All the restaurants were closed, water slide was closed. I was told the showers at the pool were open and that we could get ready there after we swam, then once we were down at the pool we found out they were closed. They did end up letting us use a room to get ready in which was nice but the overall experience was just ok. I probably wont stay there again.

By on Apr 25, 2021

Review comment responded on Apr 27, 2021

Thank you for taking the time to provide us with your feedback about your recent stay at the Westin Desert Willow Villas. I apologize for the experience you encountered during your stay. I hope you give us another opportunity in the future when all facilities are available. Warm regards,

The Westin Desert Willow Villas, Palm Desert

75 Willow Ridge, Palm Desert, CA 92260
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