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Recent guest reviews

The description of the room was very mislead, the room is floor level with no pool view or pool access. It’s actually quite a distance. Complete false expectation of the room. Also the room was kind of dirty. Wobbly door knobs, cheap flimsy decor. The lobby is very cute, so is the lil venue area. The service isn’t great, the bartender was drunk. Kind of a weird vibe.

Though there was a funny and unexpected mix up, right away it was fixed by the staff. Great people.

Terrible service

There wasn’t any parking, our room wasn’t ready, we ordered drinks and food by the pool that never came

The decor and grounds were bright, colorful, hip and fun. The staff was very friendly & helpful.

Everything is so colorful, and there are many photo opportunities pretty much everywhere. Every room has its own individual patio. The pool is a lot smaller than I assumed it to be and it wasn’t the cleanest pool. Our restroom as well as the lobby’s restroom was very very dated. I also paid $230 for a one night stay which was steep in my opinion.

The lamps in our room did not work, the charging dock did not work, and there only 2 outlets. Super inconvenient, especially in this digital age. The ice machines were also non-existent or did not work. I walked by 3 that were out of order and had to go to the other side of the building for it. Being that it's in PS and extremely hot, this seemed like a crazy thing that should've been fixed ages ago.

Enjoyed my stay at the Saguaro. The staff was great! The food at the restaurant was tasty. It was a seamless and quick check in.

Overpriced hotel… literally just a brightly painted motel 6. Do yourself a favor and get an air bnb instead. Called multiple times to get room cleaned and never did during the whole stay.

Colorful and fun environment and the people watching is all time!

Rooms were a bit rundown and the pool got dirty on the weekend once it filled up with party people. The light in our room was broken and it took several calls to the front desk before it was repaired. Even then, the room was dark and musty. The towels were threadbare. The positives were the rainbow colors (which my kids loved), the yummy tacos at their restaurant, and the price.

Staff was very nice. Our room had four pink pool towels in it that we brought to the pool on our first day... there are signs around the pool that say leave your towels at the pool... so we did. Next day, no new towels and our room was not serviced. I had to make 4 requests to het new towels... eventually I had to go to the front desk to get them... manager told me not to leave them at the pool or we would be charged $10/towel??? I texted him a pic of the signs and they apologized and said they would remove the signs... 3 days later they were still up. Hotel seemed generally understaffed and not able to keep up with the amount of trash that guests seemed to just randomly toss around. Pool security does a good job making sure no one moves any chairs or umbrellas around... but they didn’t seem to care much about the coke head screaming “let’s go!!!” At everyone that walked by... really going to miss that guy. Oh yeah and our room was not serviced the entire time we were there... even though we requested it. There were also instagram photo shoots all over the place... and Monday is apparently gravel delivery day, so that was fun

What I didn't like was many things. Upon check in, room wasn't ready. When I walked in to the room, no soap, floor in bathroom was flooded from maid hosing it down. There was zero maid service for the three days I was there, and I was told I had to make a request because of "covid" .. funny, right? In addition, there was no coffee maker in the room, and I had to PAY for coffee if I wanted it. Nothing complimentary like at least Motel 6 has... The Room was Way Too Expensive for what I got, and the "Resort Fees" (for what??!!) of $38.00 per day additional to room cost are outrageous taxes. This is a highly overrated "Hotel." I would not stay here again. Carpet was not clean, cigarette burn in carpet, water came out cloudy from sink, and I just did not like the stay at all. Ech! Sorry I prepaid for this. Buyer Beware, go somewhere else ... Personally, my low opinion of this place has been softened with the aforementioned.

I especially liked the pool robes in the rooms. And I really enjoyed all the colors of the hotel and the proximity of everything - restaurant pool and rooms.

The resort fees that are not disclosed when booking are very high for what is essentially a motel with a decent pool.

I love the aesthetic of this hotel, including all the colors and gathering areas. I felt like this hotel should be an adults only stay. The children aspect was not pleasing to my relaxation. Our neighbor room had multiple children in their room & felt like security was unnecessarily called on myself in the next room.

E Palm Canyon Drive Palm Springs CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining
  • Outdoor pool

Located in Sonora Sunrise within 2 miles (3 km) of Moorten Botanical Garden and Cactarium, The Saguaro Palm Springs is within a few miles (5 km) of Baristo Park. This 4-star resort has 245 guestrooms and offers an outdoor pool, free in-room WiFi, and free self parking.


Dining

Explore the resort and meet new friends over drinks at the bar/lounge, or enjoy a bite to eat at the onsite restaurant. Satisfy your hunger from the comfort of your room with room service. Start each morning with cooked-to-order breakfast, available for a fee from 6 AM to 11 AM.


Rooms

The 245 rooms have an array of amenities, including balconies or patios, refrigerators, and free local calls. Guests can expect to find free WiFi and 50-inch flat-screen TVs with cable channels and pay movies. Bathrooms offer hair dryers and free toiletries. Safes, ironing boards, and desks are also standard.


Property features

At The Saguaro Palm Springs, guests enjoy features like an outdoor pool, a gym, and 2 spa tubs. A stay here includes free parking. Multilingual staff at the front desk are standing by 24/7 to help with access to locker space, luggage storage, and dry cleaning/laundry. Additional amenities include free WiFi in public areas, a conference center, and a computer station.

Room options

Suite, 2 Queen Beds, Pool View

2 Queen Beds | Sleeps 6

Room, 1 King Bed, Mountain View

1 King Bed | Sleeps 2

Suite, 2 Queen Beds, Patio, Poolside

2 Queen Beds | Sleeps 6

Room, 2 Queen Beds, Pool View

2 Queen Beds | Sleeps 4

Guest reviews for The Saguaro Palm Springs

Everyone (32) Couples (6) Students (1) Family (8)
1
Partner Couples

The description of the room was very mislead, the room is floor level with no pool view or pool access. It’s actually quite a distance. Complete false expectation of the room. Also the room was kind of dirty. Wobbly door knobs, cheap flimsy decor. The lobby is very cute, so is the lil venue area. The service isn’t great, the bartender was drunk. Kind of a weird vibe.

By on Sep 28, 2021

5
Friends

Though there was a funny and unexpected mix up, right away it was fixed by the staff. Great people.

By on Sep 11, 2021

Review comment responded on Sep 30, 2021

Hello Jorge, Than you for your review. We're glad you enjoyed your time with us here at the, Saguaro Palm Springs. Please make sure to visit us again as we look forward to giving you a colorful welcome back soon. Warmest Regards,

3
Family

By on Jul 23, 2021

3
Everyone

By on Jul 11, 2021

1
Everyone

Terrible service

By on Jul 8, 2021

Review comment responded on Jul 11, 2021

Hello Anonymous, Thank you so much for taking the time to provide your feedback. We here at the, Saguaro Palm Springs, want all of our guests to leave here with lasting memories, but I understand that you had a less than favorable stay? I'd like to be the first to personally extend my sincerest apologies. Please, don't hesitate to contact us directly to discuss further discuss further details. The Saguaro Team

1
Everyone

By on Jul 2, 2021

2
Friends

There wasn’t any parking, our room wasn’t ready, we ordered drinks and food by the pool that never came

By on Jun 29, 2021

4
Everyone

The decor and grounds were bright, colorful, hip and fun. The staff was very friendly & helpful.

By on Jun 24, 2021

4
Friends

Everything is so colorful, and there are many photo opportunities pretty much everywhere. Every room has its own individual patio. The pool is a lot smaller than I assumed it to be and it wasn’t the cleanest pool. Our restroom as well as the lobby’s restroom was very very dated. I also paid $230 for a one night stay which was steep in my opinion.

By on Jun 10, 2021

3
Friends

The lamps in our room did not work, the charging dock did not work, and there only 2 outlets. Super inconvenient, especially in this digital age. The ice machines were also non-existent or did not work. I walked by 3 that were out of order and had to go to the other side of the building for it. Being that it's in PS and extremely hot, this seemed like a crazy thing that should've been fixed ages ago.

By on Jun 7, 2021

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