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Recent guest reviews

I like the the privacy , I love the fact that it wasn’t a lot of people , I enjoyed so much really peaceful. The staff was so Great !!!

The pool was amazing. Our room was perfect, we had a view by the pool. Everyone was very nice. What a great place!

clean,, secure,, great place to stay for sure i will go back and it's close walking distance to el paseo in restaurants

I loved how quiet it was and how responsive the staff was but the room had some minor, cosmetic damage that could be easily fixed. There was a few vertical blinds that were missing and the shower was very difficult to turn on. These will not keep me from returning, but I wanted to share.

Awesome property, great location central to Palm Desert shops, and restaurants. Grounds were beautifully maintained, and clean - the pool area was clean, and the pool itself is huge. Will definitely stay again!

Gated condo community, with well manicured grounds. Rooms with kitchenette were nice but dated. We had a ground floor room with a nice patio area with a creek running by. Housekeeping services are an extra cost, fresh towels can be received at the front desk in exchange for used ones. The resort is close to restaurants, entertainment and shopping on El Paseo Dr.

Great place..... Nice and relaxing.Clean-good pool and kitchen..... Friendly Staff...

Small and overpriced room. No towel or trash service for 2 day stay.

Not as advertised. No room service. Rooms musty and dark. No continental breakfast or coffee. Gym not open before 10. Limited hours for front desk. “Resort” is misnomer.

First time staying at this hotel we enjoyed our stay, the room was clean and quiet. The staff was very friendly and accommodating to our needs. I will definitely recommend to my friends.

Great location close to shopping and dining area. The hotel it self was nice. Few issues we had, they use a double single bed and try to make a king/queen not a great idea! Hurts your back in the mornings. 2nd issue if you are staying on the lower/first floor you really don't have privacy. The type of shades they use people can easily see inside your room. Now the room it self are really nice. I like to have privacy and sleep good so I can't recommend this place. Try it for yourself and see what you think.

In the studio, the TV is located on the opposite corner of the room from the bed. There are no outlets by the bed to charge your phone and laptop. The bedspread was not clean and there was a faint smell of cat urine. The air conditioning unit had to be turned down to 60 degrees to make the room comfortable. The complex is large and difficult to navigate. You can hear the noise from outside the room and because it gets so hot, the gardeners crank up the lawn mowers early. - On the plus side, the grounds are lovely.

I stayed for the weekend of Coachella. Great place. Nice and clean! Also close to the shuttle pick up!

In town for a charity golf tournament and stayed 2 nights at the resort . The resort was withing 15 minutes of everywhere we needed, great restaurants, great shopping and of course great golf. The room was very comfortable and looked newly renovated. We loved the giant pool and the Jacuzzi was perfect after a long day on the course. We would definitely stay here again and recommend to our friends. Juan Morales,

The hotel staff, pool, tennis courts, and golf were very nice. Some units are privately owned and ours needed interior upgrading. Other than that, our stay was outstanding and very close to shopping and restaurants. I would definitely return.

Our stay was very comfortable. The villa was clean and spacious. We had three adults and a baby stay in the home and we were able to accommodate the baby's naps while still hanging out in the villa. We would not have been able to do so if we had booked a traditional hotel room. The property was quiet and the staff friendly.

Although not what a requested it was a nice room I got...

San Luis Rey Ave Palm Desert CA

Hotel highlights

  • Walking distance to El Paseo Shopping District
  • Free WiFi in public areas
  • Free parking
  • Onsite dining

El Paseo Shopping District is a short stroll from Shadow Mountain Resort, and other popular attractions like Living Desert Zoo and Gardens are within a couple of miles (3 km). This 3.5-star resort welcomes guests with 125 rooms and conveniences like a full-service spa, an outdoor pool, and free self parking.


Dining

This resort is home to a café and a bar/lounge. Get a pick-me-up at the coffee shop/café.


Rooms

The 125 air-conditioned rooms feature kitchens and balconies or patios. 40-inch flat-screen TVs come with cable channels and DVD players. Other standard amenities include coffee makers, free newspapers, and free long-distance calls.


Property features

Guests of Shadow Mountain Resort enjoy a full-service spa, an outdoor pool, and a gym. Free parking is available if you drive. Front-desk staff can assist with dry cleaning/laundry, concierge services, and securing valuables. Other amenities at this spa resort include 5 spa tubs, a sauna, and free WiFi in public areas.

Room options

Studio Suite, 1 King Bed, Sofabed, Kitchenette

1 King Bed | 2 Twin Beds | Sleeps 2

Condo, 1 Bedroom, 1 King with Sofabed, Kitchen

1 King Bed | Sleeps 3

Condo, 2 Bedrooms, 1King, 1 Queen, Sofabed, Kitchen

1 King Bed, 1 Queen Bed and 1 Double Sofa Bed | Sleeps 5

Guest reviews for Shadow Mountain Resort

Everyone (16) Couples (19) Business (3) Family (7) Friends (3)
5
Partner Couples

I like the the privacy , I love the fact that it wasn’t a lot of people , I enjoyed so much really peaceful. The staff was so Great !!!

By on Jun 27, 2021

1
Everyone

By on May 16, 2021

5
Partner Couples

The pool was amazing. Our room was perfect, we had a view by the pool. Everyone was very nice. What a great place!

By on Feb 4, 2020

Review comment responded on Feb 4, 2020

Thank you for taking the time to give us your comments. We appreciate you staying with us. We hope to see you soon.

5
Everyone

clean,, secure,, great place to stay for sure i will go back and it's close walking distance to el paseo in restaurants

By on Oct 3, 2019

Review comment responded on Oct 3, 2019

Thank you for taking the time to give us your comments. We appreciate you staying with us. We hope to see you soon.

4
Family with small children

I loved how quiet it was and how responsive the staff was but the room had some minor, cosmetic damage that could be easily fixed. There was a few vertical blinds that were missing and the shower was very difficult to turn on. These will not keep me from returning, but I wanted to share.

By on Aug 6, 2019

Review comment responded on Aug 6, 2019

Thank you for taking the time to give us your comments. We appreciate you staying with us. We hope to see you soon. Thank you for sharing your experience.

5
Everyone

Awesome property, great location central to Palm Desert shops, and restaurants. Grounds were beautifully maintained, and clean - the pool area was clean, and the pool itself is huge. Will definitely stay again!

By on Jul 22, 2019

Review comment responded on Jul 29, 2019

Thank you for staying with us. We appreciate you taking the time to give us your comments. We hope to see you soon.

5
Everyone

By on Jul 16, 2019

Review comment responded on Jul 22, 2019

Thank you for taking the time to give us your comments. We appreciate you staying with us. We hope to see you soon.

4
Everyone

By on Jun 25, 2019

Review comment responded on Jun 25, 2019

Thank you for taking the time to give us your comments. We appreciate you staying with us and we hope to see you soon.

4
Family

Gated condo community, with well manicured grounds. Rooms with kitchenette were nice but dated. We had a ground floor room with a nice patio area with a creek running by. Housekeeping services are an extra cost, fresh towels can be received at the front desk in exchange for used ones. The resort is close to restaurants, entertainment and shopping on El Paseo Dr.

By on May 31, 2019

Review comment responded on May 31, 2019

Thank you for taking the time to give us your comments. We appreciate you staying with us. So sorry we are trying to keep lower rates for our customers and eliminating maid service helps due to minimum wage increase. We hope to see you again.

5
Partner Couples

Great place..... Nice and relaxing.Clean-good pool and kitchen..... Friendly Staff...

By on May 8, 2019

Review comment responded on May 8, 2019

Thank you for taking the time to give us your comments. We appreciate you staying with us. We hope to see you soon.

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