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Recent guest reviews

We had a nice stay. They do not have housekeeping for 2 night stays and getting clean towels was annoying. Otherwise it is a nice hotel.

My family had a great time and the staff was helpful and professional

I got a totally different room then I paid for

Comfortable bed!

Pool area was very well kept. Room was older with a leaking tub faucet, broken door to where refrigerator is housed. Bed was very uncomfortable. And we Had to pay additional charges that were not shown during booking for vehicle parking and something else that was not explained $152.00?

None of the restaurants were open, as expected due to Covid and housekeeping wasn't happening but it took a long time after ordering towels to get them delivered. The pool was crowded and murky water and I had to show up at 9am to save a chair otherwise it would have been too crowded. The hotel didn't seem that "clean" and my room had no balcony like all the other rooms. It was a very average hotel.

I would definitely stay here again! Clean, friendly staff.

If you don’t get a pool view. It’s a dramatically different experience.

The pool is nice, the location is excellent, the staff is friendly. What I didn't like is the bedding seems old and dirty, it shouldn't be so difficult for this hotel to upgrade.

It’s a beautiful hotel with a great pool walking distance to the restaurants and bars

Perfect stay for the weekend. Everything was so clean and organized.

Great location to downtown and the premium outlets

Tried to cancel due to illness but couldn't remember the app I used. So I just lost $198.

We have stayed here many times and always enjoy it.! The staff is always very friendly and helpful. The location is perfect. We enjoyed eating at the bar. The wait staff was great! Overall, you feel relaxed and thst everything is taken care of for you!

Everything is clean good customer service and alot of things to do around

East Tahquitz Canyon Way Palm Springs CA

Hotel highlights

  • Walking distance to Palm Springs Convention Center
  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Downtown Palm Springs within a short walk of Palm Springs Convention Center, Renaissance Palm Springs Hotel is within a mile (2 km) of other popular sights such as Palm Springs Art Museum. This 4-star hotel has 410 rooms and welcomes guests with a restaurant, an outdoor pool, and free in-room WiFi. It's connected to the convention center in central Palm Springs and also close to San Jacinto Mountains and Tahquitz Canyon.


Dining

For your convenience, a cooked-to-order breakfast is served for a fee each morning from 6 AM to 10 AM. Satisfy your hunger without leaving your room with room service, or entertain your taste buds with bite a the onsite restaurant or coffee shop/café.


Rooms

All 410 rooms provide iPod docks, coffee makers, and safes. Guests can expect 37-inch LCD TVs with satellite channels, along with free WiFi and wired Internet. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and designer toiletries. Phones, ironing boards, and desks are also available.


Property features

Renaissance Palm Springs Hotel features an outdoor pool, a children's pool, and a gym. Self parking is available for USD 35 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, concierge services, and luggage storage. Other amenities at this family-friendly hotel include a steam room, free WiFi in public areas, and a spa tub.

Room options

Room, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Private Balcony, Poolside

1 King Bed | Sleeps 3

Room, 2 Queen Beds, Non Smoking, Allergy Friendly (pure)

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Allergy Friendly, Poolside (pure)

1 King Bed | Sleeps 3

Guest reviews for Renaissance Palm Springs Hotel

Everyone (19) Couples (6) Family (12)
4
Friends

We had a nice stay. They do not have housekeeping for 2 night stays and getting clean towels was annoying. Otherwise it is a nice hotel.

By on Dec 3, 2021

Review comment responded on Dec 5, 2021

Thank you for choosing to stay at the Renaissance Palm Springs Hotel and providing your honest feedback on the Guest Satisfaction Survey. Providing the highest level of hospitality is our number one priority and we sincerely apologize for falling short of meeting your expectations. As a teachable moment, we have shared your feedback with the appropriate hotel team to ensure the necessary guidelines are in place to improve our overall guest experience. Once again, thank you for taking the time to share your feedback. We appreciate you choosing to stay with us during these unusual times.

5
Family with small children

My family had a great time and the staff was helpful and professional

By on Oct 31, 2021

Review comment responded on Nov 1, 2021

Thanks for staying with us. We appreciate your feedback!

1
Partner Couples Friends

I got a totally different room then I paid for

By on Jun 2, 2021

Review comment responded on Jun 15, 2021

Thanks for staying with us. We appreciate your feedback!

5
Everyone

Comfortable bed!

By on May 3, 2021

Review comment responded on May 6, 2021

Thanks for staying with us. We appreciate your feedback!

3
Partner Couples

Pool area was very well kept. Room was older with a leaking tub faucet, broken door to where refrigerator is housed. Bed was very uncomfortable. And we Had to pay additional charges that were not shown during booking for vehicle parking and something else that was not explained $152.00?

By on Apr 16, 2021

Review comment responded on Apr 18, 2021

Thanks for staying with us. We appreciate your feedback!

3
Family

None of the restaurants were open, as expected due to Covid and housekeeping wasn't happening but it took a long time after ordering towels to get them delivered. The pool was crowded and murky water and I had to show up at 9am to save a chair otherwise it would have been too crowded. The hotel didn't seem that "clean" and my room had no balcony like all the other rooms. It was a very average hotel.

By on Apr 12, 2021

Review comment responded on Apr 15, 2021

Thanks for staying with us. We appreciate your feedback!

5
Friends

I would definitely stay here again! Clean, friendly staff.

By on Apr 12, 2021

Review comment responded on Apr 15, 2021

Thanks for staying with us. We appreciate your feedback!

3
Family

If you don’t get a pool view. It’s a dramatically different experience.

By on Apr 9, 2021

Review comment responded on Apr 11, 2021

Thanks for staying with us. We appreciate your feedback!

4
Family Family with small children

The pool is nice, the location is excellent, the staff is friendly. What I didn't like is the bedding seems old and dirty, it shouldn't be so difficult for this hotel to upgrade.

By on Apr 6, 2021

Review comment responded on Apr 8, 2021

Thanks for staying with us. We appreciate your feedback!

5
Family Family

It’s a beautiful hotel with a great pool walking distance to the restaurants and bars

By on Mar 22, 2021

Review comment responded on Mar 23, 2021

Thanks for staying with us. We appreciate your feedback!

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