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Recent guest reviews

My room 416 didn’t have a mini-fridge, I asked before to arrive and nobody answered me.

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Everything was excellent

Room is not properly isolated. We cannot sleep properly because we can hear people walking by in the hallway, a lot of outsider that just hangouts or meeting for something!! There are people shouting to each other, and we can hear all of it. We ask for quite room because we have our son with us. We were not happy and I wouldn’t recommend this place. And I am not going back.

We understand things are different due to COVID. Explain them, respond to requests, even if the answer is no. Service Indifference is the best way to describe this property. Things like "no breakfast" is quite ok, but let people know. The technology is very easy; you can do it. it just leaves a bad impression.

The location close to downtown is outstanding. Parking, however is tight if you arrive late and the hotel is full.

Loved how close it was to downtown. We were walking distance. The pool area was great, Loved how it had a pool that was 2 1/2 feet deep for my little one. I was less worried with her in it :) The breakfast was yummy. I would definitely stay here again!

It was a good place for a short stay. Bathrooms could be updated. Towels were hard, maybe some fabric softener or replace them a little more often.

Old hotel.. need all update because it’s very old place. The bathroom need update for sure

Was not able to check in until exactly 3 pm though plenty of vacant rooms. Last day, no eggs for breakfast. Keys did not work several times.

Nothing to complain about, clean and friendly staff

Outdated Rooms in need of renovations. No microwave.

Almost daily had to get new room cards and they kept not working. Also the couple traveling with us had similar problems at their rooom

S Indian Canyon Dr Palm Springs CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free parking
  • 2 outdoor pools
  • Health club

Located in Downtown Palm Springs, Quality Inn Palm Springs Downtown is within a 5-minute walk of sights such as Ruddy's General Store Museum and Agua Caliente Cultural Museum. This 129-room hotel welcomes guests with 2 outdoor pools and conveniences like free in-room WiFi and free self parking.


Rooms

The 129 rooms are air-conditioned and have an array of amenities, including coffee makers, free newspapers, and free local calls. 37-inch flat-screen TVs are available for entertainment, and guests can stay connected with free WiFi. Beds sport Egyptian cotton sheets and pillow menus, and bathrooms offer deep soaking tubs and hair dryers. Other standard amenities include safes, ironing boards, and desks.


Property features

Guests staying at Quality Inn Palm Springs Downtown enjoy access to 2 outdoor pools, a gym, and a spa tub. If you plan to drive, free parking is available. Front-desk staff can help with luggage storage, and provide local restaurant recommendations. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Standard 2 Queens Non Smoking

2 Queen Beds | Sleeps 4

Standard 2 Queens Non Smoking Courtyard View

2 Queen Beds | Sleeps 4

Room, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 2

Standard King Non Smoking Courtyard View

1 King Bed | Sleeps 2

Guest reviews for Quality Inn Palm Springs Downtown

Everyone (33) Couples (2) Family (5)
3
Everyone

My room 416 didn’t have a mini-fridge, I asked before to arrive and nobody answered me.

By on Oct 8, 2021

Review comment responded on Oct 11, 2021

Hello Augustin, Sorry that no one was able to answer your request and I apologize in advance for not being able to meet your request. We will make sure that this is not a issue again.

2
Family

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By on Sep 8, 2021

5
Partner Couples

Everything was excellent

By on Jul 19, 2021

2
Everyone

By on May 31, 2021

Review comment responded on Jun 12, 2021

Thank you for very much for taking the time to provide us your valuable feedback.

4
Everyone

By on Jan 10, 2021

Review comment responded on Jan 11, 2021

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

1
Family

Room is not properly isolated. We cannot sleep properly because we can hear people walking by in the hallway, a lot of outsider that just hangouts or meeting for something!! There are people shouting to each other, and we can hear all of it. We ask for quite room because we have our son with us. We were not happy and I wouldn’t recommend this place. And I am not going back.

By , from Palm spring on Nov 20, 2020

Review comment responded on Nov 23, 2020

On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2
Friends

We understand things are different due to COVID. Explain them, respond to requests, even if the answer is no. Service Indifference is the best way to describe this property. Things like "no breakfast" is quite ok, but let people know. The technology is very easy; you can do it. it just leaves a bad impression.

By , from San Diego on Jul 1, 2020

Review comment responded on Jul 9, 2020

We're sorry you were unhappy - we'll work hard to fix the issue you experienced. Thanks for letting us know.

1
Everyone

By on Mar 14, 2020

Review comment responded on Mar 17, 2020

Thank you for the review. We hope to see you again soon.

4
Family

The location close to downtown is outstanding. Parking, however is tight if you arrive late and the hotel is full.

By on Aug 16, 2019

Review comment responded on Aug 19, 2019

Thanks for your feedback! Parking is an issue at peak times and we do our best to find spaces for everyone. I am sorry you had issues finding parking.

5
Family with small children

Loved how close it was to downtown. We were walking distance. The pool area was great, Loved how it had a pool that was 2 1/2 feet deep for my little one. I was less worried with her in it :) The breakfast was yummy. I would definitely stay here again!

By on Aug 13, 2019

Review comment responded on Aug 19, 2019

Thanks for your kind words! We are here whenever you want to visit again!

Quality Inn Palm Springs Downtown

390 S Indian Canyon Dr, Palm Springs, CA 92262
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