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Recent guest reviews

I usually stay more expensive places near by but this hotel has it all. Including amazing location. Also can't beat the price during the expensive weekend summer. Thank you!

Parking is limited so we parked on the street most nights. Water pressure was weak. Shower head only had water coming out of half the holes. One of the lamps in the room was missing a bulb. No key for the patio so entry was always from the front door. Nice pool. Staff was very nice and accomodating. Grounds were clean and well taken care of. Overall room was nice. Would probably not stay here again since a nice shower is one of our requirements.

We've stayed here many times and it's always one of our go-to hotels in Palm Springs.

No washcloths

Nice room, beautiful property and view to the west. Your WiFi S—KS!!!

This was our first time to Palm Springs and we loved this hotel. Great, central location. We loved having the balcony to relax on having food and drink. Really nice place.

Booked through Orbitz. Booked a Patio room. Was put on bottom floor with a view of the parking spaces in front of the hotel and main street traffic. Had stayed at hotel previously and always was put around pool area. Told they were full and could not give me another room even though I was checking in on a Thursday and hotel didn't seem to fill up until Saturday. have to seriously rethink staying here again and although I have used Orbitz for all my travel for last 10 years, They obviously were given the worst rooms by the hotel.

Excellent location in downtown Palm Springs, but the room is comparable to a Motel 6.

Unfortunately this place was not so great. The rooms were the worst part. They are outdated and very banged up. Why don’t they have blankets on the beds? Instead there were just sheets. The AC was so loud and old that every time it went on we were awakes by the loud noise it made. We couldn’t get reception to provide us with pool towels. Though there were face mask rules, many guests walked the property without. Resort? Nope, not this place! But they still charge a resort fee. Parking is free! Oh wait you have to park on the street! So not worth it.

Overall, a very nice stay for 2 nights. The spa wasn't open yet, but that was expected. The staff was super nice and helpful and the pool area and grounds were what you want for a Palm Springs getaway - ample space, chill, relaxing, and scenic. One note - the beds are a bit hard. But for the price, I'd definitely go back on another PS trip.

close to everything and nice and quiet would stay here again

Great location in the heart of downtown Palm Springs.

Beautiful views and property was kept up but I felt the staff was not considerate of guests working early in the morning and making a lot of noise, also the beds needed new mattresses they were not comfortable

I've stayed here several times and it's always exceptional.

S Belardo Road Palm Springs CA

Hotel highlights

  • Free uncovered self parking
  • Outdoor pool
  • WiFi in rooms and public areas (fees apply)
  • Spa services

Located in Downtown Palm Springs, Palm Mountain Resort and Spa is within a 5-minute walk of San Jacinto Mountains and within 15 minutes of other popular attractions like Palm Springs Art Museum. This 142-room, 3-star hotel has an outdoor pool along with free self parking and a spa tub.


Dining

You can sip a beverage at the coffee shop/café.


Rooms

All 142 air-conditioned rooms provide microwaves, coffee makers, and free local calls. 40-inch flat-screen TVs are available for entertainment, and guests can stay connected with WiFi. Beds sport premium bedding and bathrooms offer hair dryers. Other standard amenities include safes and ironing boards.


Property features

At Palm Mountain Resort and Spa, guests have access to an outdoor pool, a spa tub, and WiFi in public areas. If you plan to drive, free parking is available. Multilingual staff at the front desk are standing by 24/7 to help with dry cleaning/laundry, securing valuables, and luggage storage. Additional amenities include a business center, a computer station, and free newspapers.

Room options

Deluxe Room, 2 Double Beds, Pool View

2 Double Beds | Sleeps 5

Room, 2 Double Beds (Courtyard)

2 Double Beds | Sleeps 5

Room, 1 King Bed, Poolside

1 King Bed | Sleeps 4

Room, 1 King Bed, Balcony

1 King Bed | Sleeps 3

Guest reviews for Palm Mountain Resort and Spa

Everyone (29) Couples (13) Family (17)
5
Family Family with small children Partner Couples

I usually stay more expensive places near by but this hotel has it all. Including amazing location. Also can't beat the price during the expensive weekend summer. Thank you!

By on Aug 3, 2021

Review comment responded on Aug 14, 2021

Thank you very much for choosing to stay at Palm Mountain Resort & Spa on your most recent visit to Palm Springs—and thank you for the five stars! I am glad to hear that you loved our resort, our amazing location, and our rates. We hope this means you will be back soon for another visit. Again, thank you for choosing to stay with us. We look forward to the opportunity to serve you in the future. Sincerely, General Manager

5
Everyone

By on Jun 28, 2021

Review comment responded on Jul 26, 2021

Thank you for staying at Palm Mountain Resort and Spa on your most recent visit to Palm Springs. We greatly appreciate your business and the five-star rating you have given us. So, thank you again for taking the time and providing us your feedback, as we truly appreciate knowing we created a memorable stay. Have a great summer and we hope we see you soon. Thank you, Steve Boswell General Manager

3
Partner Couples

Parking is limited so we parked on the street most nights. Water pressure was weak. Shower head only had water coming out of half the holes. One of the lamps in the room was missing a bulb. No key for the patio so entry was always from the front door. Nice pool. Staff was very nice and accomodating. Grounds were clean and well taken care of. Overall room was nice. Would probably not stay here again since a nice shower is one of our requirements.

By on Jun 28, 2021

Review comment responded on Jul 1, 2021

Thank you for choosing the Palm Mountain Resort and Spa on your most recent visit to Palm Springs. We appreciate your business and thank you for taking the time to provide a rating and your review of our hotel. We truly appreciate our guest feedback, and please feel free to contact me at the resort if you would like to further discuss the issues you experienced during your stay. I look forward to speaking with you, and have a good day. Sincerely Steven Boswell General Manager

5
Family with small children

We've stayed here many times and it's always one of our go-to hotels in Palm Springs.

By on Jun 25, 2021

Review comment responded on Jul 1, 2021

Thank you for choosing the Palm Mountain Resort and Spa on your most recent visit to Palm Springs. We appreciate your business and thank you for taking the time to provide your positive star rating and review, letting us and others know about the positive experience you had while staying with us. We truly appreciate our guest feedback, and hope we see you soon.. Sincerely Steven Boswell General Manager

5
Family

No washcloths

By on May 14, 2021

Review comment responded on May 31, 2021

Thank you for choosing the Palm Mountain Resort and Spa on your most recent visit to Palm Springs. We appreciate your business and thank you for taking the time to provide your positive star rating, letting us and others know about the positive experience you had while staying with us. We truly appreciate our guest feedback, and hope we see you soon.. Sincerely Steven Boswell General Manager

4
Everyone

By on May 13, 2021

Review comment responded on May 31, 2021

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and for taking the time to provide your rating of our hotel. We hope to see you again soon. Sincerely, Steve Boswell General Manager

5
Business Business

Nice room, beautiful property and view to the west. Your WiFi S—KS!!!

By on May 13, 2021

Review comment responded on May 31, 2021

Thank you for choosing the Palm Mountain Resort and Spa on your most recent visit to Palm Springs. We appreciate your business and thank you for taking the time to provide your positive star rating. We truly appreciate our guest feedback, and hope we see you soon.. Sincerely Steven Boswell General Manager

5
Partner Couples

This was our first time to Palm Springs and we loved this hotel. Great, central location. We loved having the balcony to relax on having food and drink. Really nice place.

By on Apr 23, 2021

Review comment responded on Apr 25, 2021

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and look forward to seeing you again. I had a chance to read the review that you recently completed and was delighted to hear about your experience with our hotel. Thank you again for taking the time to provide your feedback, as we truly appreciate knowing we created a memorable stay. Sincerely, Steve Boswell General Manager

1
Everyone

Booked through Orbitz. Booked a Patio room. Was put on bottom floor with a view of the parking spaces in front of the hotel and main street traffic. Had stayed at hotel previously and always was put around pool area. Told they were full and could not give me another room even though I was checking in on a Thursday and hotel didn't seem to fill up until Saturday. have to seriously rethink staying here again and although I have used Orbitz for all my travel for last 10 years, They obviously were given the worst rooms by the hotel.

By on Apr 18, 2021

Review comment responded on May 1, 2021

Dear Loyal Guest, Thank you for returning to Palm Mountain and also giving us feedback. I am so sorry for the lack of service and communication giving you the room that you expected and booked. Please be assured I have used your comments and spoke to our front office with how it was handled. We strive on creating a positive guest experience and hope you would give us another chance. Booking a room on any site should not be any different than booking directly with us. Again, I apologize for the experience with us. If you wish to contact me please call the resort and ask for me. Unfortunately, I cannot provide any direct contact information via my response. Sincerely, Steven B. General Manager

4
Friends

Excellent location in downtown Palm Springs, but the room is comparable to a Motel 6.

By on Apr 12, 2021

Review comment responded on Apr 30, 2021

Thank you for choosing the Palm Mountain Resort and Spa on your recent visit. We appreciate your business and for taking the time to provide your review and rating of our hotel. We take all of our reviews seriously, as we continue to improve our guest experience and improve our room product. We hope to see you soon. Sincerely, Steve Boswell General Manager

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