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Recent guest reviews

Just very nice

An Amazing place to be! Wonderful resort with awesome view and lovely ambiance! Great customer service! We truly enjoyed our stay and we’ll be there soon again!

the pools are so

I really enjoyed the hotel. thought the landscaping and grounds were amazing and beautiful. I was disappointed in the outside look of the hotel as it appears to be dated. The restaurants were very good but the pool grille was annoying and the staff was a bit rude.

The resort was pretty and clean . Our room was large and very clean. The property is older but has been kept up very nicely. The golf course is beautiful. The location isn’t the best for shopping or restaurant choices. There are dining options at the hotel a couple other dining options that are about a 12 min walk. It’s about 25 min drive to downtown Palm Springs. The closest shopping area (El Paseo which is an outside mall) is about a 12 min drive. If looking to just spend time at the pool or to golf this resort is perfect.

The staff was very friendly and helpful in all our requests!

Beautiful location and resort, nice spot to relax and enjoy mother nature’s glorious surroundings.

The room we were put in was old and unpleasant The main pool was a party pool . Too noisy and music way to loud People smoking Loud part at night by fire pits to early morning Last time I ever come there

we had a blast here. The rooms were big and clean. The bed was fluff and clean, but the robes and towels were stiff, a little downey could fix that. The pool was nice and xlean. they have 3 or 4 tottal.

Love everything about this resort. Room very comfort,food really good, bars all over the place, night club perfect.

Hotel is going thru much needed renovations The room decor is old and AC not working properly, but this is great resort and with improvement should be great .

74-855 Country Club Drive Palm Desert CA

Hotel highlights

  • Free WiFi in public areas
  • Onsite dining
  • Spa
  • Golf course

JW Marriott Desert Springs Resort & Spa places you within a 5-minute drive of popular sights such as San Jacinto Mountains and El Paseo Shopping District. This 884-room, 4.5-star resort welcomes business and leisure travelers with 5 outdoor pools, a golf course, and a full-service spa.


Dining

Enjoy dining at Rockwood Grill, one of 8 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. Continental breakfast is offered for a fee each morning from 6:00 AM to 10:00 AM.


Rooms

The 884 recently renovated accommodations feature balconies and afford space to spread out with a separate bedroom. 50-inch LED TVs come with cable channels and Netflix, and guests can stay connected with WiFi. Pillowtop beds sport premium bedding and bathrooms offer hair dryers and free toiletries. IPod docks, coffee makers, and free bottled water are other standard amenities.


Property features

JW Marriott Desert Springs Resort & Spa features a golf course, a full-service spa, and 5 outdoor pools. Valet parking is offered for USD 39.00 per day. The 24-hour front desk has multilingual staff ready to assist with dry cleaning/laundry, securing valuables, and access to locker space. Other amenities at this luxury resort include a gym, a spa tub, and a sauna.

Room options

Executive Suite, 1 King Bed (Parlor, 1 King Murphy)

1 King Bed | Sleeps 4

Presidential Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Junior Room, 1 Bedroom, Non Smoking (Griffin Suite)

1 King Bed | Sleeps 3

Signature Suite, 1 Bedroom, Non Smoking, Balcony

1 King Bed | Sleeps 4

Guest reviews for JW Marriott Desert Springs Resort & Spa

Everyone (29) Couples (4) Family (6)
5
Family

Just very nice

By on Jul 6, 2021

Review comment responded on Jul 7, 2021

Dear Valued Guest, We appreciate you taking the time to leave your wonderful rating regarding your recent visit to JW Marriott Desert Springs Resort & Spa. Your feedback is essential to us! It is a pleasure to know you enjoyed all that we have to offer. We appreciate your patronage and hope that we will have a chance to host you again in the future. Jayhada Hendricks | Rooms Operations Manager

5
Everyone

An Amazing place to be! Wonderful resort with awesome view and lovely ambiance! Great customer service! We truly enjoyed our stay and we’ll be there soon again!

By on Jul 5, 2021

Review comment responded on Jul 6, 2021

Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to post a review. We enjoy hearing when our guests leave richer than when they arrived and also with replenished spirits. We are delighted to have been a part of your journey, and we hope you will make us your home away from home whenever your travels bring you to our area. We look forward to your next visit. Jayhada Hendricks | Rooms Operations Manager

3
Everyone

By on Jun 29, 2021

Review comment responded on Jul 13, 2021

Dear Valued Guest, Thank you for being our guest and for taking the time to share your comments. We are pleased you enjoyed your overall stay, but we regret not meeting your expectations in some areas. We want to extend our apologies, and we hope to have another opportunity to show you our commitment to providing elevated, quality experiences. Jayhada Hendricks | Rooms Operations Manager

5
Everyone

the pools are so

By on Jun 4, 2021

Review comment responded on Jun 4, 2021

Thank you for staying with and your feedback. Regards,

5
Everyone

By on May 8, 2021

Review comment responded on May 27, 2021

Dear Valued Guest, Thank you for choosing to stay with us and for taking the time to post a rating. We are delighted to have been a part of your journey, and we hope you will make us your home away from home whenever your travels bring you to our area. We look forward to your next visit. Joshua Najera | Front Desk Manager

4
Everyone

By on Apr 28, 2021

Review comment responded on May 9, 2021

Dear Valued Guest, Thank you for the four-star rating. We are thrilled we met your expectations for a fantastic stay at JW Marriott Desert Springs Resort & Spa. We hope to have the pleasure of doing so again on your next visit to Palm Desert, CA. Joshua Najera | Front Desk Manager

5
Family

I really enjoyed the hotel. thought the landscaping and grounds were amazing and beautiful. I was disappointed in the outside look of the hotel as it appears to be dated. The restaurants were very good but the pool grille was annoying and the staff was a bit rude.

By on Apr 23, 2021

Review comment responded on Apr 24, 2021

Dear Valued Guest, Thank you for choosing us and for your candid feedback. Please accept our apologies for the issues you had with our service at the Oasis Poolside Bar & Grille. Your valuable comments will be addressed with our associates in keeping with our commitment to inspired service. We hope you will stay with us again so we can provide the enriching experience you deserve. Joshua Najera | Front Desk Manager

5
Everyone

By on Apr 11, 2021

Review comment responded on Apr 23, 2021

Dear Guest, It was a pleasure to welcome you to JW Marriott Phoenix Desert Ridge Resort & Spa. Our attentive and knowledgeable staff work hard to ensure our guest's expectations are exceeded throughout their stay. Thank you for choosing us for your visit to our beautiful city, and we hope to see you again soon. Best Regards, Dominic Priola Guest Experience Specialist

5
Everyone

The resort was pretty and clean . Our room was large and very clean. The property is older but has been kept up very nicely. The golf course is beautiful. The location isn’t the best for shopping or restaurant choices. There are dining options at the hotel a couple other dining options that are about a 12 min walk. It’s about 25 min drive to downtown Palm Springs. The closest shopping area (El Paseo which is an outside mall) is about a 12 min drive. If looking to just spend time at the pool or to golf this resort is perfect.

By on Mar 9, 2021

Review comment responded on Mar 10, 2021

Dear Guest, thank you for the five-star review. We enjoy hearing when our guests leave richer than when they arrived and also with replenished spirits. We are delighted to have been a part of your journey, and we hope you will make us your home away from home whenever your travels bring you to our area. We look forward to your next visit. Joshua Najera | Front Desk Manager

4
Everyone

By on Feb 23, 2021

Review comment responded on Mar 6, 2021

Dear Guest, we are delighted you had a great stay at JW Marriott Desert Springs Resort & Spa. Thank you for the kind rating, and we look forward to hosting you again soon. Joshua Najera | Front Desk Manager

JW Marriott Desert Springs Resort & Spa

74-855 Country Club Drive, Palm Desert, CA 92260
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