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Recent guest reviews

Fair property for the value -very unclean room ... sticker claimed room was sanitized, but it clearly had not been wiped down for Covid.

Inconsistent Direct Tv channels, sad breakfasts

Terrible staff treatment

Nice classy place. Breakfast is sad.

The pool was dirty- layers of dirt in the bottom of The pool. Bugs and dead bees floating in the pool. The temp of the pool was too cold for my 5 and 8 yr old Grandchildren to swim in. The handrail to the pool was broken and corroded. The jacuzzi was murky and could smelling. The table umbrella canvas was torn and the umbrella could not be opened. I was very disappointed in the pool area, especially for a Hilton.

Rooms are a great size, the kitchenette is definitely an added bonus. Due to covid we couldn’t make use of a lot of their amenities including the free breakfast. Maybe even coffee, juice, milk and individually wrapped muffins or packaged cookies would have been nice.

Property was good.. there was a huge stain in the living room.. other than that it was clean. Due to covid pool is limited and no free breakfast. Quiet hotel

For me it was a very good location. I was staying close up to I-10 so being nearest to the freeway worked. Staff was non-existent but caused by outrageous orders of the governor. Able to book reservation, unable to check in until I got around the orders with trickery. Once inside, no amenities at all. We had a the hotel offered a place to sit down stairs. No staff, no food, no beverage service. That is even outside the governor's orders. We were booked into, and charged for a suite. Got a regular room. Didn't get a price reduction. I am not doing this one again.

Great stay. Delivered in service. Stayed for a business conference.

The size of the rooms were great. Loved having privacy while someone is watching tv.

Good location, the property is showing it’s age a little.

The hotel is next to a park that my children really enjoyed.

Breakfast eggs need an upgrade. Breakfast tables need to be cleaned up for the next guests quicker (people are pigs). Very clean and new, very quiet. Desk staff was very friendly.

It was a short stay but perfect for what I needed. Comfortable beds

The couch had crumbs everywhere like it wasnt vaccumed. Then the bed wasnt cleaned just remade from the last guest. There was hair and crumbs on the sheets. We had to request clean linens and comforters just to make our bed after paying all that money. The bathroom wasnt properly cleaned, we had to go buy supplies to make sure it was cleaned. There was poop on the bottom of the roilet.

Loved the cleanliness, large rooms and continental breakfast included for a great affordable price. Arrived with the family at 1am and left at 7 so it was nice not having to go bankrupt for a 5 hour Knapp. Thank you

The suites were perfect. Nice living area. TV in living area and bedroom. Great pillows. Kitchen was perfect. The only problem -- and it's an important one -- is that the adjoining rooms have no sound attenuation. Continuing on the upside, location was perfect for travelling in the Palm Springs area as it's close to I-10 but not close enough for any highway noise. And the breakfast was first class.

Cook St Palm Desert CA

Hotel highlights

  • Free full breakfast
  • Free WiFi in rooms and public areas
  • Free uncovered self parking
  • Bar/lounge

Located 1.6 mi (2.6 km) from Desert Willow Golf Resort, Homewood Suites by Hilton Palm Desert is within a 10-minute drive of other popular attractions like Agua Caliente Casino. This 128-room, 3-star aparthotel welcomes guests with free breakfast, an outdoor pool, and a 24-hour gym.


Dining

Free full breakfast is served on weekdays from 6:00 AM to 9:00 AM and on weekends from 7:00 AM to 10:00 AM. At the end of the day, the bar/lounge is a great place to grab a drink.


Rooms

Each apartment features a kitchen and space to spread out with a living room and a dining area. A TV comes with cable channels, and guests can stay connected with free WiFi. Beds sport premium bedding and the bathroom offers a hair dryer and designer toiletries. Other standard amenities include an MP3 dock, a sofa bed, and a coffee maker.


Property features

Guests of Homewood Suites by Hilton Palm Desert have access to an outdoor pool, a 24-hour gym, and free WiFi in public areas. If you drive, put free parking to good use. The 24-hour front desk has staff standing by to help with securing valuables, dry cleaning/laundry, and luggage storage. Additional amenities include conference space, a business center, and a free grocery shopping service.

Room options

Studio Suite, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 1 King Bed, Accessible, Non Smoking

1 King Bed | Sleeps 4

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Guest reviews for Homewood Suites by Hilton Palm Desert

Everyone (18) Business (2) Couples (6) Family (13) Other (2)
4
Everyone

Fair property for the value -very unclean room ... sticker claimed room was sanitized, but it clearly had not been wiped down for Covid.

By on Jul 7, 2021

Review comment responded on Jul 7, 2021

Thank you for staying with us and taking the time to leave a review! The cleanliness matter will be further reviewed by our management team and a solution will be identified as we strive to provide quality lodging accommodations to all our guests. We hope to have you stay with us again in the future and see the improvements we have made thanks to your comments!

4
Family

Inconsistent Direct Tv channels, sad breakfasts

By on May 15, 2021

Review comment responded on May 17, 2021

Dear Anonymous, We appreciate you staying with us and sharing your feedback. We will look into the issue you reported regarding the DirecTv channels! Unfortunately we do have to provide a grab and go breakfast right now due to local covid recommendations, but we look forward to returning to full amenities once those are lifted Safe travels!

1
Business Business

Terrible staff treatment

By on May 5, 2021

Review comment responded on May 6, 2021

Dear Anonymous, We are sorry to hear you may have had an unpleasant experience with us during your stay! Providing the highest level of hospitality brings us great pride, and we apologize for falling short during your stay.

5
Family

Nice classy place. Breakfast is sad.

By on Apr 29, 2021

Review comment responded on May 6, 2021

Thank you for staying with us and sharing your feedback. We are glad you enjoyed your stay but apologize for falling short of your expectations with our grab and go breakfast. We hope to see you again next time you are in the area!

2
Family with small children

The pool was dirty- layers of dirt in the bottom of The pool. Bugs and dead bees floating in the pool. The temp of the pool was too cold for my 5 and 8 yr old Grandchildren to swim in. The handrail to the pool was broken and corroded. The jacuzzi was murky and could smelling. The table umbrella canvas was torn and the umbrella could not be opened. I was very disappointed in the pool area, especially for a Hilton.

By on Apr 12, 2021

4
Family

Rooms are a great size, the kitchenette is definitely an added bonus. Due to covid we couldn’t make use of a lot of their amenities including the free breakfast. Maybe even coffee, juice, milk and individually wrapped muffins or packaged cookies would have been nice.

By , from Rialto on Jan 8, 2021

Review comment responded on Jan 29, 2021

Hi Brenda, Thank you for taking the time to review your stay with us at the Homewood Suites Palm Desert. I appreciate your positive remarks regarding our spacious guest rooms and kitchenettes. Thanks again for the review, and we hope to welcome you back on your next visit to the area!

3
Family

Property was good.. there was a huge stain in the living room.. other than that it was clean. Due to covid pool is limited and no free breakfast. Quiet hotel

By , from Los Angeles on Oct 19, 2020

3
Family Business Business

For me it was a very good location. I was staying close up to I-10 so being nearest to the freeway worked. Staff was non-existent but caused by outrageous orders of the governor. Able to book reservation, unable to check in until I got around the orders with trickery. Once inside, no amenities at all. We had a the hotel offered a place to sit down stairs. No staff, no food, no beverage service. That is even outside the governor's orders. We were booked into, and charged for a suite. Got a regular room. Didn't get a price reduction. I am not doing this one again.

By on Jun 1, 2020

5
Family Partner Couples Business Business

Great stay. Delivered in service. Stayed for a business conference.

By on Jan 28, 2020

5
Everyone

By on Dec 30, 2019

Homewood Suites by Hilton Palm Desert

36999 Cook St, Palm Desert, CA 92211
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