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Recent guest reviews

I have to say this is my second year coming here for the summer (3day trip) and just like last year, it is a great escape in the middle of the desert. This year 2 staff members stood out which was Briana at check-in, who did everything possible to accommodate my stay, and Thomas from the pool bar who was our server. Such a warm soul, very welcoming, and truly made our stay that much better. I cant wait to come back next year.

Very clean rooms and public areas. Staff made our stay memorable. From check in to dining and valet everyone went out of their way to impress. Will be back soon!

Pool Service was Great. Room was Clean. A little too far away from the Main Downtown Area for my liking. Was not impressed with the Steakhouse. Food was just ok and service was not great. So many staff on including managers and lots of just staying around. Our water glasses were empty and never filled during the whole dining experience. We had 3 different people deliver our food.

It was so fast

The staff are so friendly and efficient. Thank you for helping me celebrate my husband’s birthday.

I liked the whole feel to the hotel. The staff the restaurants etc i liked the spa experience. As a guy going into this it sounded to expensive for a massage but there so more than a massage included I felt it was a good deal.

It is a great hotel with a lot to do. Beautiful dining options and very neat area.

Fantastic place. Staff is extremely friendly. Would definitely come back here

Property has nice clean rooms and friendly staff, it was also kid friendly besides the casino area.

Front desk staff should probably be re-trained on customer service. Their check in states at 4:00pm & they won’t let you in a minute sooner. Then we’re told we have a handicapped accessible room. I tell them no I don’t. I booked a room with 2 beds. Front desk response = well, that’s what happens when you book through a 3rd party site, I can’t do anything unless you pay for an upgrade. Why would I pay for an upgrade when I booked a room with 2 BEDS? I even showed her the confirmation. Then she tells us we have to wait 2-3 until the room is ready. Maybe a tactic used by the front desk so you can spend more time in the casino, spend your money on gambling, etc. Very smart. Overall, the hotel is nice & clean, but I’d never stay here again due to their lack of front desk customer service.

I love that there is staff consistently cleaning machines and surfaces.

Nice rooms, great customer service. Hotel lobby smells horrible...just like cigarettes smoke..they need s better filtering system, its awful

Super friendly staff, super clean, super fun. Always have a great time here

32-250 Bob Hope Drive Rancho Mirage CA

Hotel highlights

  • Free WiFi in rooms and public areas
  • Free valet and self parking
  • Onsite dining
  • Spa

Located within a 5-minute walk of Agua Caliente Casino, Agua Caliente Resort Casino Spa Rancho Mirage is within a few miles (5 km) of Children's Discovery Museum of the Desert. This 340-room, 4-star resort has 2 outdoor pools along with a full-service spa and a casino.


Dining

There are multiple options for onsite dining with 7 restaurants, including The Steakhouse, which specializes in American cuisine and serves brunch and dinner, and Waters Cafe with pleasing pool views. Savor a meal from the comfort of your room with 24-hour room service, or get a quick energy boost at the coffee shop/café. Full breakfast is offered for a fee each morning from 7:00 AM to noon.


Rooms

All 340 rooms feature refrigerators, minibars, and laptop-compatible safes. 42-inch flat-screen TVs come with cable channels and pay movies, and guests can stay connected with free WiFi. Pillowtop beds sport premium bedding and down comforters, and bathrooms offer hair dryers and free toiletries. Phones, ironing boards, and desks are other standard amenities. Housekeeping is available on request.


Property features

Agua Caliente Resort Casino Spa Rancho Mirage features a full-service spa, 2 outdoor pools, and a casino. A stay here includes free valet parking. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, luggage storage, and concierge services. Other amenities at this spa resort include a nightclub, a fitness center, and a spa tub.

Room options

Deluxe Room, 2 Queen Beds

2 Queen Beds | Sleeps 4

Deluxe Room, 2 Queen Beds, Balcony

2 Queen Beds | Sleeps 4

Executive Suite, 1 King Bed

1 King Bed | Sleeps 2

Deluxe Room, 1 King Bed

1 King Bed | Sleeps 3

Guest reviews for Agua Caliente Resort Casino Spa Rancho Mirage

Everyone (33) Couples (14) Family (13)
5
Partner Couples Friends

I have to say this is my second year coming here for the summer (3day trip) and just like last year, it is a great escape in the middle of the desert. This year 2 staff members stood out which was Briana at check-in, who did everything possible to accommodate my stay, and Thomas from the pool bar who was our server. Such a warm soul, very welcoming, and truly made our stay that much better. I cant wait to come back next year.

By on Aug 18, 2021

Review comment responded on Aug 18, 2021

Thank you for taking the time to share your feedback regarding your experience. We sincerely appreciate your feedback and are happy to hear you had a great experience with us, especially regarding our team members Briana and Thomas. I am so glad they made your stay extra special! We hope to continue to provide great experiences for you and look forward to your next visit with us.

5
Family

Very clean rooms and public areas. Staff made our stay memorable. From check in to dining and valet everyone went out of their way to impress. Will be back soon!

By on Jun 17, 2021

4
Everyone

By on Jun 8, 2021

4
Partner Couples

Pool Service was Great. Room was Clean. A little too far away from the Main Downtown Area for my liking. Was not impressed with the Steakhouse. Food was just ok and service was not great. So many staff on including managers and lots of just staying around. Our water glasses were empty and never filled during the whole dining experience. We had 3 different people deliver our food.

By on May 21, 2021

5
Family

It was so fast

By on May 20, 2021

5
Partner Couples

The staff are so friendly and efficient. Thank you for helping me celebrate my husband’s birthday.

By on May 15, 2021

5
Everyone

By on Apr 6, 2021

Review comment responded on Apr 18, 2021

Thank you for staying with us and your highly positive rating of our property.

5
Partner Couples

I liked the whole feel to the hotel. The staff the restaurants etc i liked the spa experience. As a guy going into this it sounded to expensive for a massage but there so more than a massage included I felt it was a good deal.

By on Apr 3, 2021

Review comment responded on Apr 8, 2021

Thank your for staying with us and your highly positive rating of our property. We greatly value your feedback and look forward to welcoming you again soon.

4
Everyone

By on Mar 6, 2021

Review comment responded on Mar 23, 2021

Thank you for staying with us and your positive rating of our property.

5
Family

It is a great hotel with a lot to do. Beautiful dining options and very neat area.

By , from San Francisco, CA on Jan 11, 2021

Review comment responded on Jan 18, 2021

Thank you for staying with us and your highly positive review of our property! We greatly value your feedback and look forward to welcoming you again soon.

Agua Caliente Resort Casino Spa Rancho Mirage

32-250 Bob Hope Drive, Rancho Mirage, CA 92270
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