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Recent guest reviews

Good value for the price, liked the stay

The staff

We stayed at this property for three days. We rented two rooms. For the first two and a half days we had no hot water. I understand things happen but this is unacceptable and there was no effort on the part of the property to compensate or reimburse any of our fees with the exception of the “resort” fee. But for the issue with the hot water, the room would have been fairly nice.

An employee made an offensive comment to me during check in. My room wasn't ready until after 5pm and it was not as clean as I was told it would be. The kitchen staff was rude when I attempted to order room service, which I chose not to do after all.

My husband and I stayed at Point Hotel for 4 nights for our honeymoon. The hotel staff was really nice but the rooms were dated and overall not very clean. We found a dirty bandaid in our couch and the rugs and couch were extremely stained. I didn't feel comfortable sitting on the couch without a sheet covering it, nor did I want to walk barefoot. The bed was super lumpy and both my husband and I sunk to the middle. I was thankful there wasn't any bedbugs though. The kitchen had dirty silverware and bowls. The shower/tub was clean and fresh towels were offered. The pool was nice and breakfast each morning was good. I probably wouldn't stay there again because the suite was nothing like the photos. My overall opinion, the price is reasonable but you get what you pay for...you won't be wowed but if your looking for a place to stay in the heart of orlando, youll atleast have a somewhat clean room.

The staff was very friendly. Nice pool and relaxing chairs out by yhe pool woth a pool bar. However this place has a high deposit $300. The benefit its 5 min away from universal studios.

Everttime I go to Orlando, this is the place I stay at. Conveniently located.

The location. The beds were comfortable and the room was quiet.

The hotel is nice and it’s very convenient. Less than 10 minutes from most theme parks

Everything was perfect

I like that I had a Kitchen

Surrounded by ongoing building construction

It was easy to get around to the parks and was not far from the airport. It was clean and the staff was excellent and very helpful any time we needed it.

The shower continuously ran even when turned off the hot tub near the pool didn’t work and the pool was salt waters. Has so much trouble with the key fob but the workers and manager were very helpful in fixing that even though it kept happening . The jetted tub was amazing and room/ balcony was beautiful

The point was clean. The staff was friendly. It was loud during our stay.

We enjoyed the jacuzzi tub in our room, however the sheets and bedding was so cheap and scratchy and had stains all over. Even after asking for all new bedding, those were stained as well. The floors didn't look like they had been vacuumed in months. All of the hallways needed cleaning. The dishwasher hadn't been checked prior to us.

Universal Blvd Orlando FL

Hotel highlights

  • Close to Madame Tussauds
  • Free WiFi in rooms and public areas
  • Free parking
  • Onsite dining

Located in Florida Center within 2 miles (3 km) of Universal Studios Florida, The Point Hotel & Suites is within a few miles (5 km) of other popular sights such as Orange County Convention Center. This 3.5-star hotel welcomes guests with 215 rooms and conveniences like an outdoor pool, free in-room WiFi, and free self parking.


Dining

Sit down for a leisurely bite to eat at the onsite restaurant, or enjoy a drink at the bar/lounge. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a to-go breakfast is served for a fee each morning from 8:00 AM to 11:00 AM.


Rooms

The Point Hotel & Suites's 215 rooms are air-conditioned and provide microwaves, refrigerators, and minibars. 32-inch plasma TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms have hair dryers and free toiletries. Coffee makers, free local calls, and safes are other standard amenities.


Property features

Guests staying at The Point Hotel & Suites enjoy an outdoor pool, a gym, and free WiFi in public areas. If you drive, take advantage of free parking. Front-desk staff can answer questions 24/7, and assist with dry cleaning/laundry, luggage storage, and concierge services. Additional amenities include a spa tub, a business center, and coffee/tea in a common area.

Room options

King Room with 2 King Beds

2 King Beds | Sleeps 4

2 Bedroom Family Suite with Full Kitchen

3 King Beds | 1 Double Sofa Bed | Sleeps 8

Executive King Studio With Kitchenette

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Deluxe 1 Bedroom Suite with Spa Bath and Full Kitchen

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for The Point Hotel & Suites

Everyone (48) Couples (24) Family (32)
5
Partner Couples

Good value for the price, liked the stay

By , from PEMBROKE PINES on Dec 3, 2021

Review comment responded on Dec 3, 2021

Thank you for choosing to stay with us for your recent visit to Orlando. We are thrilled to learn you enjoyed your experience. Happy holidays and we hope to welcome you back soon!

5
Partner Couples

By on Dec 2, 2021

Review comment responded on Dec 2, 2021

Thank you for choosing to stay with us for your recent visit to Orlando. We are thrilled to learn you enjoyed your experience. Happy holidays and we hope to welcome you back soon!

5
Partner Couples

The staff

By on Sep 21, 2021

Review comment responded on Sep 21, 2021

Thank you so much for your feedback.

2
Family Family with small children

We stayed at this property for three days. We rented two rooms. For the first two and a half days we had no hot water. I understand things happen but this is unacceptable and there was no effort on the part of the property to compensate or reimburse any of our fees with the exception of the “resort” fee. But for the issue with the hot water, the room would have been fairly nice.

By on Aug 5, 2021

Review comment responded on Aug 6, 2021

We're sorry to hear of the issues with the hot water; thank you for letting us know.

2
Family

An employee made an offensive comment to me during check in. My room wasn't ready until after 5pm and it was not as clean as I was told it would be. The kitchen staff was rude when I attempted to order room service, which I chose not to do after all.

By on Aug 4, 2021

Review comment responded on Aug 4, 2021

We're sorry to hear this; thank you for letting us know.

4
Family

My husband and I stayed at Point Hotel for 4 nights for our honeymoon. The hotel staff was really nice but the rooms were dated and overall not very clean. We found a dirty bandaid in our couch and the rugs and couch were extremely stained. I didn't feel comfortable sitting on the couch without a sheet covering it, nor did I want to walk barefoot. The bed was super lumpy and both my husband and I sunk to the middle. I was thankful there wasn't any bedbugs though. The kitchen had dirty silverware and bowls. The shower/tub was clean and fresh towels were offered. The pool was nice and breakfast each morning was good. I probably wouldn't stay there again because the suite was nothing like the photos. My overall opinion, the price is reasonable but you get what you pay for...you won't be wowed but if your looking for a place to stay in the heart of orlando, youll atleast have a somewhat clean room.

By on Jul 29, 2021

Review comment responded on Jul 29, 2021

Thank you for your honest feedback.

4
Family

The staff was very friendly. Nice pool and relaxing chairs out by yhe pool woth a pool bar. However this place has a high deposit $300. The benefit its 5 min away from universal studios.

By on Jul 25, 2021

Review comment responded on Jul 26, 2021

Thanks for your feedback!

5
Family

Everttime I go to Orlando, this is the place I stay at. Conveniently located.

By on Jul 19, 2021

Review comment responded on Jul 19, 2021

We love to fans, and we're so glad we're your Orlando home away from home!

4
Family Partner Couples

The location. The beds were comfortable and the room was quiet.

By on Jun 28, 2021

Review comment responded on Jul 2, 2021

Thanks for staying with us. We appreciate your feedback!

5
Partner Couples

The hotel is nice and it’s very convenient. Less than 10 minutes from most theme parks

By on Jun 8, 2021

Review comment responded on Jun 8, 2021

Thank you for staying with us. We appreciate your feedback and will certainly share it with our team. We hope to welcome you back with us again soon.

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