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Recent guest reviews

Friendly staff

Very nice hotel. Very clean.

Great location. Clean room. Perfect for a budget hotel.

The employees were fablous,allowed dogs,peaceful,walking distances to places.

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Very clean! Quiet! Love it. Highly recommended!!!!!

Newly remodeled.. clean... good deal and close to Disney Parks..

The only issue is that it is very congested because it is surrounded by other motels that clients visit Disney from. Not the hotel’s issue but it is true.

Toilet was not working. The property owner a.k.a. the plumber came by to fix it and it still didn't work. They didn't change our rooms until the next morning we requested to move out of the room. The rooms needed a good vacuuming, I think they were collecting everyone's dirt from 10 years ago. Breakfast area was extremely small only 5 people can fit at a time. The breakfast that was available was disgusting. The waffles tasted like old plaster. There was really nothing to eat which they claimed that they had breakfast.

Friendly staff and clean rooms. For an older motel it’s reasonably well taken care of.

Good overall will recommend staff excellent and location

The room was clean, included a microwave and fidge. Near Disney, grocery store, & laundromat. The staff members were friendly & helpful.

Only looking for a place to sleep and shower served it's purpose perfectly

My husband and I booked this hotel online and chose it because it was very affordable. We had to come into town for a few days on business and were looking to keep expenses down. Long story short, you get what you pay for. The room was outdated and had an overpowering smell of mildew. The blanket on my bed literally had at least 20 + cigarette burn holes. We tried opening the window to air out the room and there wasn’t even a screen on the window. The screw to the cold water knob was so rusty it was difficult to turn on without some serious manipulation. The floor under the shower felt soft and rotted. Every time I showered, I was worried I might end up in the room below. Do yourself a favor and spend a little extra money on a nicer hotel, you’ll be glad you did. I will note that all the staff we came in contact with were very pleasant and helpful. However, the hotel was very run down and the wet musty smell in the room was unbearable.

It smelled so bad that we didn't stay. It took 20 minutes to check in. Thankfully they cancelled out room painlessly.

Hotel was nothing like pictures; not best surrounding area; beds are awful, breakfast was a joke.

US Highway 192 Clermont FL

Hotel highlights

  • Free continental breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

SureStay Hotel by Best Western Clermont Theme Park West places you 7.9 mi (12.7 km) from Disney's Animal Kingdom® Theme Park and 8.1 mi (13.1 km) from Disney's Blizzard Beach Water Park. This 48-room hotel has free breakfast along with conveniences like an outdoor pool and free in-room WiFi.


Dining

Free continental breakfast is served each morning from 6 AM to 9 AM.


Rooms

The 48 rooms are air-conditioned and have an array of amenities, including microwaves, refrigerators, and coffee makers. Guests can expect free WiFi and 40-inch LED TVs with cable channels. Bathrooms have hair dryers and free toiletries. Free local calls, safes, and ironing boards are also available.


Property features

An outdoor pool and free WiFi in public areas are features at SureStay Hotel by Best Western Clermont Theme Park West. Free parking is included with your stay. Front-desk staff are standing by 24/7 to assist with any requests.

Room options

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 2 Queen Beds, Smoking, Refrigerator & Microwave

2 Queen Beds | Sleeps 4

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

1 King Bed | Sleeps 2

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

1 King Bed | Sleeps 2

Guest reviews for SureStay Hotel by Best Western Clermont Theme Park West

Everyone (11) Couples (8) Family (21) Friends (1) Other (1)
5
Family

Friendly staff

By on Jul 26, 2021

Review comment responded on Jul 26, 2021

Dear, We greatly appreciate your feedback and are glad to see that you have had a pleasant stay. The pleasure would be all of ours to serve you again for any of your future hospitality needs. Thank you and have a great day...

4
Family Business Business

Very nice hotel. Very clean.

By on Jun 13, 2021

Review comment responded on Jun 13, 2021

Dear, We would like to thank you for taking time and give us a feedback regarding your stay. We are glad to see that you had a satisfactory stay and hope that we would be 1st choice for any of your hospitality needs while traveling to this area. It would be a pleasure to serve you again. Thank you and have a great day...

5
Partner Couples

Great location. Clean room. Perfect for a budget hotel.

By on Apr 23, 2021

Review comment responded on Apr 23, 2021

Dear, We would like to thank you for taking time and give us a feedback regarding your stay. We are glad to see that you had a satisfactory stay and hope that we would be 1st choice for any of your hospitality needs while traveling to this area. It would be a pleasure to serve you again. Thank you and have a great day...

5
Partner Couples

The employees were fablous,allowed dogs,peaceful,walking distances to places.

By on Apr 5, 2021

Review comment responded on Apr 6, 2021

Dear, We would like to thank you for taking time and give us a feedback regarding your stay. We are glad to see that you had a satisfactory stay and hope that we would be 1st choice for any of your hospitality needs while traveling to this area. It would be a pleasure to serve you again. Thank you and have a great day...

5
Family with small children Family

By , from Va beach, Va on Sep 29, 2020

Review comment responded on Sep 29, 2020

Dear Janice, We would like to thank you for taking time and give us a score regarding your stay. We are glad to see that you had a satisfactory stay and hope that we would be 1st choice for any of your hospitality needs while traveling to this area. It would be a pleasure to serve you again. Thank you and have a great day...

5
Everyone

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By on Feb 16, 2020

Review comment responded on Feb 16, 2020

We greatly appreciate your feedback and are glad to see that you have had a pleasant stay and that our customer service exceeded your expectations. The pleasure would be all of ours to serve you again for any of your future hospitality needs. Thank you and have a great day...

5
Everyone

By on Feb 7, 2020

Review comment responded on Feb 8, 2020

We would like to thank you for taking time and give us a score regarding your stay. We are glad to see that you had a satisfactory stay and hope that we would be 1st choice for any of your hospitality needs while traveling to this area. It would be a pleasure to serve you again. Thank you and have a great day...

5
Family Family

Very clean! Quiet! Love it. Highly recommended!!!!!

By on Dec 1, 2019

Review comment responded on Dec 1, 2019

Dear Janice, We greatly appreciate your feedback and are glad to see that you have had a pleasant stay. The pleasure would be all of ours to serve you again for any of your future hospitality needs. Thank you and have a great day...

4
Family

Newly remodeled.. clean... good deal and close to Disney Parks..

By on Nov 3, 2019

Review comment responded on Nov 3, 2019

We greatly appreciate your feedback and are glad to see that most of our services pleased you. It gives us a great pleasure to see our guests having a satisfactory stay. We hope that you would give us more opportunities to serve you. Thank you and have a great day...

5
Everyone

By on Jul 7, 2019

Review comment responded on Jul 7, 2019

We greatly appreciate your business and are glad to see that you had a pleasant stay. We hope that you would give us more opportunities to serve you. Thank you and have a great day...

SureStay Hotel by Best Western Clermont Theme Park West

9240 US Highway 192, Clermont, FL 34714
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