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Recent guest reviews

When two guests in front of you are asking for a refund and refuse to check in because of the condition of the rooms when they walked in, one should take the hint. I didn’t and I walked into a suite with piled dirty dishes, beds without covers, and towels all over the floors. We finally got a room that was serviced in the inside but had a huge bag of dirty laundry leaning next to the door. There is an obvious and inexcusable lack of proper housekeeping and communication with the front desk. It really felt gross to stay there. Never again.

I have stayed in Residence Inns before this by far is the worst run down one open to the public. The cabinets are broken, the walls and windows have algae all over and the interior is so beat up and run down. The only decent things was the front desk staff and the lobby area for breakfast

Location, room, breakfast were all excellent. Service was very firendly

Rooms are some of the best of any hotel we’ve been to so far. My recommend this hotel for that, but parking sucks. Definitely not a lot of space to park and had to use adjoining hotel parking.

Nice hotel close to all theme parks! Hotel staff was very helpful.

upon arrival I was nicely greeted and check in was fast and easy. I assumed staying at a Marriott Hotel at 169/night (though a Residence Inn) I was in for a good experience. As we took the elevator to our room it was apparent this Hotel needed some work. The elevator had clear tape holding down the tiles so they would not flip out. Carpets were older but it is what it is. We got to the room and it seemed fine. I decided to take a shower and noticed stupid stuff like the toilet paper was dollar store quality ( most likely because of the septic system) and the soap was cheaper then cheap. I had not seen soap bars like this since I was a kid in the early 70's vacationing with my parents in the late 60's and early 70's. Assembly line type soap! Shower was okay but grouting around the bathroom and shower was showing its age. The pullout bed was disturbingly uncomfortable for my 12 year old daughter who can sleep through a Florida hurricane. She got no sleep. My bed was comfortable though the sheets and comforter are not tucked in so by morning sheets and comforter are all over the place. Lastly, the A/C system is horrible. It is loud and the room seems to range in temperature from 65-75 when set on 70. Sweating then cold---all night! Finally, the buffet breakfast is not edible. The Canadian bacon is not good-the potatoes are not cooked and it was just a bad breakfast experience compared to Embassy Suites morning buffet breakfasts. In conclusion a 169/night hotel should do better

Very pleased with our room and service. Great location, spent the weekend at universal studios.

Nice hotel. Convenient to restaurants but not to the convention center

Service very good,nice and friendly.my son like to stay at this hotel

Excellent experience. The room was spacious and included a kitchen with a full size refrigerator.

3 nights in Orlando for a trade show. Big, Clean room. 5 pilliows on the bed. Nice kitchen with everything you need. Couch and desk too. Big Flat Screen TV. 40 plus channels. Due to remodeling we were given vouchers for breakfast at Denny's which was walking distance. Bonus.. Location was very close to Convention Center. Easy getting to the West Hall. Also hotel is very close to several restaurants on International Drive. (i.e. Pointe Plaza has 8-10 to choose from#. Other than an noisy A/C handler #Room 202) I'll be back next year. Great Value. And a shot out to the Staff. Very nice group with a lot of energy.

We actually were able to walk to our favorite restaurant, The Bahama Breeze. There was no hassel finding parking space. It was also close to the Convention Center which was important to me. I liked the fact that the bedroom was separate from the seating area. This was not true of our recent stay at the Residence Inn in Erie, Pa. That was a disappointment. I did feel however, there should have been more elevators. We waited a long time for one on several occasions.

Super buena ubicacion, y lo que no me gusto fue que los baños tenian poca presion de agua.

Universal Blvd Orlando FL

Hotel highlights

  • Free self-serve breakfast
  • Free WiFi in rooms and public areas
  • Free parking
  • Outdoor pool

Residence Inn by Marriott Orlando Convention Center places you within a 10-minute stroll of SEA LIFE Orlando Aquarium and The Wheel at ICON Park™. This 124-room, 3-star hotel has an outdoor pool along with free in-room WiFi and free self parking.


Dining

Free self-serve breakfast is served on weekdays from 6:30 AM to 9:00 AM and on weekends from 7:00 AM to 9:30 AM. For a nice break, mingle with other guests at the free manager's reception.


Rooms

The 124 accommodations feature kitchens and space to spread out with sitting areas. Guests can expect TVs with satellite channels, along with free WiFi and wired Internet. Bathrooms have hair dryers and free toiletries. Coffee makers, safes, and phones are also standard. Housekeeping is available on request.


Property features

At Residence Inn by Marriott Orlando Convention Center, guests enjoy features like an outdoor pool, a fitness center, and a spa tub. There's free parking if you drive. The 24-hour front desk has staff standing by to help with dry cleaning/laundry and securing valuables. Additional amenities include free WiFi in public areas, a meeting room, and a business center.

Room options

Studio, 2 Queen Beds, Non Smoking

2 Queen Beds | Sleeps 5

Studio, 1 King Bed, Non Smoking

1 King Bed | Sleeps 4

Suite, 1 Bedroom, Non Smoking

1 King Bed | Sleeps 4

Suite, 2 Bedrooms, Non Smoking

2 Double Beds | Sleeps 7

Guest reviews for Residence Inn by Marriott Orlando Convention Center

Everyone (5) Business (4) Couples (2) Family (3)
5
Everyone

By on May 11, 2021

Review comment responded on May 21, 2021

Dear Guest, it was a pleasure having you as our guest at Residence Inn Orlando Convention Center. We strive to deliver an exceptional experience to each of our guests in all areas of our hotel and your feedback tells us we are meeting our goals. Thank you for taking the time to share your perfect rating. We look forward to hosting you again soon. Macrena H, General Manager, Residence Inn Orlando Convention Center

1
Family Partner Couples

When two guests in front of you are asking for a refund and refuse to check in because of the condition of the rooms when they walked in, one should take the hint. I didn’t and I walked into a suite with piled dirty dishes, beds without covers, and towels all over the floors. We finally got a room that was serviced in the inside but had a huge bag of dirty laundry leaning next to the door. There is an obvious and inexcusable lack of proper housekeeping and communication with the front desk. It really felt gross to stay there. Never again.

By on May 3, 2021

Review comment responded on May 4, 2021

Dear Guest, thank you very much for staying with us. We apologize for the service and housekeeping issues during your visit. We take this issue very seriously, and what you experienced is not a normal occurrence at our hotel. Your feedback has been shared appropriately to ensure that this does not happen again. We hold ourselves to extremely high standards and should you stay with us again, we believe you will see that this was an isolated incident. We hope that you will allow us to prove this to you on your next trip to our area. Macrena H, General Manager

1
Family with small children

I have stayed in Residence Inns before this by far is the worst run down one open to the public. The cabinets are broken, the walls and windows have algae all over and the interior is so beat up and run down. The only decent things was the front desk staff and the lobby area for breakfast

By on Apr 18, 2021

Review comment responded on Apr 20, 2021

Dear Guest, Thank you very much for staying with us. Please accept our sincere apologies for not meeting your expectations. Our goal is for every guest to enjoy a comfortable stay therefore, we are sorry that you did not experience that during your visit. We hope that the positive aspects of your stay bring you back to our hotel again. Macrena H General Manager

5
Everyone

By on Aug 28, 2020

Review comment responded on Aug 29, 2020

Dear Guest, thank you for choosing the Residence Inn Orlando Convention Center and for the five-star rating. We are thrilled to know we met all your expectations and you had a great stay. It was a pleasure having you as our guest, and we look forward to hosting you again soon. Gina F, General Manager, Residence Inn Orlando Convention Center

5
Friends Business Business

Location, room, breakfast were all excellent. Service was very firendly

By on Jun 6, 2019

Review comment responded on Jun 6, 2019

Dear Guest, thank you for taking the time to post this wonderful review. We appreciate your positive feedback and are happy that you enjoyed your stay at the Residence Inn Orlando Convention Center. Our dedicated staff works very hard to exceed our guests' expectations. We appreciate your recognition of their excellent efforts. Thank you again for being our guest, and we hope you will revisit the next time you are in Orlando. Have a wonderful day. Gina F, General Manager, Residence Inn Orlando Convention Center

5
Everyone

By on May 14, 2019

Review comment responded on May 15, 2019

Dear Guest, thank you for the perfect rating. We are overjoyed to learn that from start to finish, your stay was nothing short of exceptional. It was a pleasure having you at Residence Inn by Marriott Orlando Convention Center, and we look forward to welcoming you back soon. Gina F. General Manager, Residence Inn Orlando Convention Center

5
Partner Couples

Rooms are some of the best of any hotel we’ve been to so far. My recommend this hotel for that, but parking sucks. Definitely not a lot of space to park and had to use adjoining hotel parking.

By on Feb 16, 2019

Review comment responded on Feb 17, 2019

Dear Guest, thank you for the feedback of the Residence Inn Orlando Convention Center. We are glad you liked your comfortable room and had a good stay. However, we are sorry for the inconvenience caused due to the parking area. Thank you again for recommending us, and we look forward to your next stay. Gina F, General Manager, Residence Inn Orlando Convention Center

5
Everyone

Nice hotel close to all theme parks! Hotel staff was very helpful.

By on Dec 26, 2018

Review comment responded on Dec 27, 2018

Dear Sam, it is a pleasure to read your fantastic review of the Residence Inn Orlando Convention Center. We are thrilled that you enjoyed our attentive and friendly service along with our terrific location. On behalf of everyone here, we invite you to stay with us again the next time you visit Orlando. Gina F. General Manager, Residence Inn Orlando Convention Center

3

1974 soap

Everyone

upon arrival I was nicely greeted and check in was fast and easy. I assumed staying at a Marriott Hotel at 169/night (though a Residence Inn) I was in for a good experience. As we took the elevator to our room it was apparent this Hotel needed some work. The elevator had clear tape holding down the tiles so they would not flip out. Carpets were older but it is what it is. We got to the room and it seemed fine. I decided to take a shower and noticed stupid stuff like the toilet paper was dollar store quality ( most likely because of the septic system) and the soap was cheaper then cheap. I had not seen soap bars like this since I was a kid in the early 70's vacationing with my parents in the late 60's and early 70's. Assembly line type soap! Shower was okay but grouting around the bathroom and shower was showing its age. The pullout bed was disturbingly uncomfortable for my 12 year old daughter who can sleep through a Florida hurricane. She got no sleep. My bed was comfortable though the sheets and comforter are not tucked in so by morning sheets and comforter are all over the place. Lastly, the A/C system is horrible. It is loud and the room seems to range in temperature from 65-75 when set on 70. Sweating then cold---all night! Finally, the buffet breakfast is not edible. The Canadian bacon is not good-the potatoes are not cooked and it was just a bad breakfast experience compared to Embassy Suites morning buffet breakfasts. In conclusion a 169/night hotel should do better

By , from Boca Raton, Fla on Apr 17, 2016

Review comment responded on Apr 21, 2016

Thank you for reviewing your recent stay with us. We value your comments and apologize your room did not meet your expectations. Although our rooms continue to receive high marks in maintenance and cleanliness, we acknowledge some rooms may be showing wear. Your comments will be shared with the appropriate individuals in our organization as we confirm our renovation plans. Similar to our complimentary breakfast, we typically receive positive feedback and I sincerely apologize you were less than impressed. We will work harder to provide a good start to our guest’s day. We hope we're able to impress you on your next stay with us! Gina F General Manager

5

weekend getaway

Family

Very pleased with our room and service. Great location, spent the weekend at universal studios.

By on Feb 4, 2015

Residence Inn by Marriott Orlando Convention Center

8800 Universal Blvd, Orlando, FL 32819
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