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Recent guest reviews

great location.great staff

we never ended up being able to stay here... my husband ended up getting his positive COVID test results right before check in. The horrific manager refused a refund even though we were told by medical professionals to go home and quarrantine. I had a friend go by the hotel to try and speak with them. She stated it was very dirty and sketchy. There was someone getting arrested in the parking lot, a weave on the ground and a line to the sliding glass doors to speak with someone. Horrible place with horrible staff.... and they would prefer to have a COVID positive guest instead of doing the right thing and issuing a refund. Absolutely disgusting and shameful!!!!!

The room was very spacious and clean.

I come back soon

The property offered a nice little store inside and a lazy river. However, the lifeguards were too busy chatting with eachother to control the chaos of children in the river with no tube splashing and pushing. They continued to shut down the slide so they could chit chat. And although the store had everything if it was closed they had no vending machines for anything so you would need to leave the property! My hallways was lined with laundry bins and trash bins that you would have to dodge to get to the elevator. Overall it was horrible

Love it

We had a lovely stay. We will definitely consider returning here. The only issue we had was finding parking. Other than that everything was great.

I like the politeness of the staff.

My transmission went on my car Saturday not hotel fault but I would like to be refunded or given a different night to stay .I have the documents to prove I got towed and car transmission went on day of travel

i love everything about this hotel, except i had to be on top of housekeeping to change my trash and fresh towel, toilet paper bcus my stay was a week and they never went in my room to replace anything

It’s ok

We came for the Disney Duals wrestling tournament and I was not expecting to find such a great place for $60 a night. The entire hotel was super clean. We loved the pool and lazy river. Great location. The staff was super friendly too. Just perfect for our family of 4. The onsite restaurant wasn't open but luckily there were plenty of restaurants near by. Check out Uno pizza, really good food. We're already planning on staying here for next year's tournament.

The hotel as no smoking had horrible of marihuana in the hallway calles the front desk and was told what do you Want ya to do about it. and the bathroom smell like mole the vent fan in the bathroom did not work the Staff there was horrible there Where syringe in the parking lot told the front desk and hoy a attitud about it. I do not reccomend staying uf you hace children.

We had an overall good stay. we got back to the hotel one evening and it smelled like gas as soon as you walked in. We kindly asked the gentleman at the front desk ( Edwardo ) if he noticed the gas smell. He said yes I do but it’s probably nothing. We were shocked by his answer. I asked him if there was a manager on duty bc I wanted to speak to him. He then said NO I’m the only one here. I said ok what’s your protocol on a situation like this. He didn’t give me an answer he then called maintenance by this time 30 min had passed and still nothing done or answers. I then went back and said look we have our little kids with us and feel it’s unsafe what are you gonna do call gas company 911 or something? He then said rudely look I have someone looking at the matter. I told him look you don’t have to give me an attitude we are just concerned for everyone in the hotel we don’t want anything to happen. I asked him what are you gonna do, he said I’m done with you I then got upset bc how can someone act so careless when there are lives at stack. He then said I ain’t speaking to you guys anymore and helped the next people. We then took matters to our own hands and called 911 bc no one was giving us a sure answer. They came fast closed the front off and checked the building and no gas leak. That’s not the point the point was how can someone be so careless when working in the hotel ALL ALONE. They need to train them better or practice a protocol for situations like these.

friendly and relaxing

West Irlo Bronson Memorial Highway Kissimmee FL

Hotel highlights

  • Free WiFi in rooms and public areas
  • Onsite dining
  • Outdoor pool
  • Fitness center

Located within a mile (2 km) of Congo River Golf, Red Lion Hotel Orlando Lake Buena Vista South is within 2 miles (3 km) of Capone's Dinner Show. This 410-room, 3.5-star hotel has an outdoor pool along with free in-room WiFi and a fitness center.


Dining

Enjoy dining at one of 2 onsite restaurants including Tortilla Rica, which specializes in Mexican cuisine. You can get a quick energy boost at the coffee shop/café. For your convenience, a buffet breakfast is served for a fee each morning from 7:00 AM to 11:00 AM.


Rooms

Red Lion Hotel Orlando Lake Buena Vista South's 410 rooms provide MP3 docks, free local calls, and safes. 55-inch flat-screen TVs come with satellite channels, and guests can stay connected with free WiFi. Bathrooms offer hair dryers and free toiletries. Rooms also include ironing boards.


Property features

Red Lion Hotel Orlando Lake Buena Vista South features an outdoor pool, a lazy river, and a fitness center. You can take advantage of free extended parking if you drive. The 24-hour front desk has multilingual staff ready to assist with tours/tickets and luggage storage. Other amenities at this family-friendly hotel include a spa tub, an outdoor tennis court, and free WiFi in public areas.

Room options

Standard Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Accessible Executive Family Suite

1 King Bed | Sleeps 4

Premium Double Queen

2 Queen Beds | Sleeps 4

Executive Family Suite

1 King Bed and 1 Double Sofa Bed | Sleeps 4

Guest reviews for Red Lion Hotel Orlando Lake Buena Vista South

Everyone (54) Couples (12) Family (50)
5
Friends

great location.great staff

By on Sep 17, 2021

Review comment responded on Sep 17, 2021

Thank you for reviewing your recent stay we are so glad that you enjoyed the location and our wonderful team, we hope to see you again soon.

1
Family with small children

we never ended up being able to stay here... my husband ended up getting his positive COVID test results right before check in. The horrific manager refused a refund even though we were told by medical professionals to go home and quarrantine. I had a friend go by the hotel to try and speak with them. She stated it was very dirty and sketchy. There was someone getting arrested in the parking lot, a weave on the ground and a line to the sliding glass doors to speak with someone. Horrible place with horrible staff.... and they would prefer to have a COVID positive guest instead of doing the right thing and issuing a refund. Absolutely disgusting and shameful!!!!!

By on Sep 8, 2021

Review comment responded on Sep 15, 2021

Thank you for your comments

4
Partner Couples

The room was very spacious and clean.

By on Sep 5, 2021

Review comment responded on Sep 6, 2021

We are so happy to hear you enjoyed your spacious, clean room, we hope you will come back and visit us again soon.

5
Family

I come back soon

By on Aug 20, 2021

Review comment responded on Aug 21, 2021

Thank you for the great rating, we look forward to seeing you again soon.

1
Family

The property offered a nice little store inside and a lazy river. However, the lifeguards were too busy chatting with eachother to control the chaos of children in the river with no tube splashing and pushing. They continued to shut down the slide so they could chit chat. And although the store had everything if it was closed they had no vending machines for anything so you would need to leave the property! My hallways was lined with laundry bins and trash bins that you would have to dodge to get to the elevator. Overall it was horrible

By on Aug 3, 2021

Review comment responded on Aug 3, 2021

Dear Guest Thank you for your comments We will certainly will be looking at these issues mentioned Thanks for staying with us

5
Family with small children

Love it

By on Aug 1, 2021

Review comment responded on Aug 2, 2021

We are do glad that you loved your recent stay with us, we hope to see you again soon.

5
Family with small children

We had a lovely stay. We will definitely consider returning here. The only issue we had was finding parking. Other than that everything was great.

By on Jul 26, 2021

Review comment responded on Jul 26, 2021

We are so glad that you enjoyed your recent stay with us, we hope to see you again in the future.

4
Family

I like the politeness of the staff.

By on Jul 25, 2021

Review comment responded on Aug 9, 2021

Thank you for reviewing your recent stay we are so happy to hear that you enjoyed our wonderful team, we hope to welcome you back in the future.

3
Everyone

By on Jul 12, 2021

Review comment responded on Jul 24, 2021

Thank you for rating your recent stay, we hope to see you again in the future.

1
Family

My transmission went on my car Saturday not hotel fault but I would like to be refunded or given a different night to stay .I have the documents to prove I got towed and car transmission went on day of travel

By on Jul 12, 2021

Review comment responded on Jul 12, 2021

Dear Guest We are really confused why you said everything was terrible when you did not even Stay at the hotel We do not control what happens to your vehicle. Do you call the hotel and let them know that you had an emergency and wouldn’t be coming?

Red Lion Hotel Orlando Lake Buena Vista South

5150 West Irlo Bronson Memorial Highway, Kissimmee, FL 34746
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