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Recent guest reviews

Excellent location , cleanliness, friendly staff,

Excellent conditions and close to restaurants and other places.

Location was in the perfect spot for walking to the parks, city walk, and many restaurants!

The property was beautifully decorated for the holidays. There were hand sanitizer stations all over the property which was awesome, however, several of them ran out in our six days that we were there and had not been refilled. There was one bar/restaurant combo and a pizza restaurant but their hours were very limited due to Covid as well as the cute sweets shop. This was very disappointing. There was no quick and easy way to have breakfast on site. The pool and hot tub was open and very nice. They even have a kids splash pad. The room seemed clean, the bed was comfortable. There was no daily cleaning service so we had to make our own beds and clean up after ourselves which is no big deal since we already are used to doing that at home. We set our trash outside of our door to be picked up when it was full and asked for fresh towels if we needed them. We were allowed to request maid service one time but we didn’t. Over all I do recommend this property, at least for the price I was able to get it for on Orbitz, it was an awesome deal!! Did I mention it is walking distance to Universal, City Walk and a super awesome outlet mall?? I can’t penalize the property for the restrictions that Covid has put on them.

Nice sized room. We had a family of 5 and fit nicely in the room with the couch and 2 queens. Bathroom seamed halfway remodeled... great location- 15 minutes walk to Universal

Great location across the street from Universal. Full Starbucks next door . The staff couldn’t be nicer or more helpful. The rooms have plenty of space and clean.

it was very clean and the staff was great. Easy check in and out.

Bathrooms were filthy. Rooms smelled like mildew. Bathrooms were horrible. Do not stay there. No room cleaning daily. Towels dirty. Beware of this place!!!

Excellent service 👌 Bryan at the universal desk in the lobby was so nice and friendly,thank you for the help. Me encanto !! La habitación todo muy limpio, la vista del piso 18 estaba bella 😍

We liked that it was close to Universal. We also liked the amenities. We didn't like the fee for parking or the size of the rooms

Hotel was nice and clean. Staff was very helpful. Located close to Universal and other’s restaurants.

I,m a pet owner my self, the hotel welcomes pets. during my stay, people next-door to my room left their dog alone. the poor dog was crying the whole night. I have to move my family to another room at 2am. I address the issue to management. unfortunately the following night we had the same situation even after management told me they will resolve the issue!!!

The pool was warm (kids loved it). The staff were taking the necessary precautions to keep the hotel clean and safe. Quiet and comfortable. We really enjoyed our stay.

Awesome location close to all local parks and specially at the front entrance of Universal. Few minor issues with the room, has used towels, broken door handles and wrong fitting sheets on mattress. Besides that everything was good, First hotel that i been with that greets you with warm cookies!!!

The hotel was very clean and open as soon as yuo enter property and free parking

Great customer service! You get hot cookies when you get there. Clean rooms and great amenities!

Very clean and sanitized especially during the extreme pandemic we are currently in. Great location to stay with kids in a walking distance of everything you would need

Major Blvd Orlando FL

Hotel highlights

  • Walking distance to Universal Orlando Resort and Universal Studios Florida
  • Free WiFi and wired Internet in rooms and public areas
  • Onsite dining
  • Outdoor pool

Located in Southwest Orlando within a short walk of Universal Studios Florida, DoubleTree by Hilton at the Entrance to Universal Orlando is within a mile (2 km) of other popular sights such as Orlando International Premium Outlets. This 742-room, 4-star hotel has 2 restaurants, an outdoor pool, and free in-room WiFi.


Dining

Enjoy dining at Pompano, one of 2 onsite restaurants. Savor a meal from the privacy of your room with room service, or get a pick-me-up at the coffee shop/café. For your convenience, a full breakfast is served for a fee each morning from 6 AM to 10 AM.


Rooms

All of DoubleTree by Hilton at the Entrance to Universal Orlando's 742 rooms are shared and have an array of amenities, including MP3 docks, refrigerators, and coffee makers. Guests can expect 50-inch flat-screen TVs with cable channels and pay movies, along with free WiFi and wired Internet. Bathrooms offer hair dryers and free toiletries. Laptop-compatible safes, phones, and ironing boards are other standard amenities.


Property features

DoubleTree by Hilton at the Entrance to Universal Orlando features an outdoor pool, a children's pool, and a fitness center. Parking is available for USD 23.00 per night (USD 29 per night for valet parking), and there's also limo/town car service. Multilingual staff at the 24-hour front desk can assist with dry cleaning/laundry, tours or tickets, and luggage storage. Other amenities at this family-friendly hotel include a spa tub, free WiFi in public areas, and conference space.

Room options

Room, 2 Queen Beds, Accessible, Non Smoking

2 Queen Beds | Sleeps 4

Room, 1 Queen Bed, Accessible, Non Smoking (Roll-in Shower)

1 Queen Bed | Sleeps 2

Room, 1 King Bed, Accessible, Non Smoking (Roll-in Shower)

1 King Bed | Sleeps 2

Room, 1 Queen Bed

1 Queen Bed | Sleeps 2

Guest reviews for DoubleTree by Hilton at the Entrance to Universal Orlando

Everyone (75) Couples (23) Family (50)
5
Family

Excellent location , cleanliness, friendly staff,

By on Jan 23, 2021

Review comment responded on Jan 23, 2021

Thank you for taking a moment to share your experience. We are happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

5
Family Family

Excellent conditions and close to restaurants and other places.

By on Jan 11, 2021

Review comment responded on Jan 11, 2021

Thank you for your recent stay. We look forward to welcoming you back again soon with our warm DoubleTree chocolate chip cookies.

5
Partner Couples

Location was in the perfect spot for walking to the parks, city walk, and many restaurants!

By , from Florida on Jan 10, 2021

Review comment responded on Jan 10, 2021

Thank you for your recent stay and high rating. We appreciate the feedback and look forward to welcoming you back with our warm DoubleTree chocolate chip cookies.

3
Everyone

By on Jan 9, 2021

Review comment responded on Jan 9, 2021

Thank you for your recent stay with us!

5
Family

The property was beautifully decorated for the holidays. There were hand sanitizer stations all over the property which was awesome, however, several of them ran out in our six days that we were there and had not been refilled. There was one bar/restaurant combo and a pizza restaurant but their hours were very limited due to Covid as well as the cute sweets shop. This was very disappointing. There was no quick and easy way to have breakfast on site. The pool and hot tub was open and very nice. They even have a kids splash pad. The room seemed clean, the bed was comfortable. There was no daily cleaning service so we had to make our own beds and clean up after ourselves which is no big deal since we already are used to doing that at home. We set our trash outside of our door to be picked up when it was full and asked for fresh towels if we needed them. We were allowed to request maid service one time but we didn’t. Over all I do recommend this property, at least for the price I was able to get it for on Orbitz, it was an awesome deal!! Did I mention it is walking distance to Universal, City Walk and a super awesome outlet mall?? I can’t penalize the property for the restrictions that Covid has put on them.

By , from St Helen, Michigan on Jan 9, 2021

Review comment responded on Jan 9, 2021

Thank you for taking a moment to share your experience. We are happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

5
Partner Couples

By on Jan 4, 2021

Review comment responded on Jan 4, 2021

Thank you for taking a moment to share your experience. We are happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

4
Family with small children

Nice sized room. We had a family of 5 and fit nicely in the room with the couch and 2 queens. Bathroom seamed halfway remodeled... great location- 15 minutes walk to Universal

By on Jan 3, 2021

Review comment responded on Jan 4, 2021

Thank you for taking a moment to share your experience. We are happy to hear you found the hotel to your liking. We look forward to welcoming you back to our hotel in the not too distant future!

5
Family

Great location across the street from Universal. Full Starbucks next door . The staff couldn’t be nicer or more helpful. The rooms have plenty of space and clean.

By , from Mobile, al on Dec 29, 2020

Review comment responded on Dec 30, 2020

Thank you for your recent stay and high rating. We look forward to welcoming you back with our warm DoubleTree chocolate chip cookies.

5
Family

it was very clean and the staff was great. Easy check in and out.

By , from Georgia on Dec 28, 2020

Review comment responded on Dec 28, 2020

Thank you for your recent stay and high rating! We look forward to welcoming you back and giving our DoubleTree chocolate chip cookies.

1
Family

Bathrooms were filthy. Rooms smelled like mildew. Bathrooms were horrible. Do not stay there. No room cleaning daily. Towels dirty. Beware of this place!!!

By on Dec 28, 2020

Review comment responded on Dec 28, 2020

Thank you for your recent stay. Our apologies for any inconvenience.

DoubleTree by Hilton at the Entrance to Universal Orlando

5780 Major Blvd, Orlando, FL 32819
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